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Mercedes-Benz of Chicago
Chicago, IL
1,169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,169 reviews
June 20, 2021
Atanas was super friendly and very helpful with my issue with the Mercedes app. He went out of his way to make me feel welcome even though I bought my car online. Will be coming back when I upgrade my ca with the Mercedes app. He went out of his way to make me feel welcome even though I bought my car online. Will be coming back when I upgrade my car! More
by HBir
Employees Worked With
Atanas Petrov
June 20, 2021
Appointment was easy to get and timely. My service was expedited and completed early to fit my schedule. My service advisor Lynne was extremely professional and courteous and did an exceptional job making expedited and completed early to fit my schedule. My service advisor Lynne was extremely professional and courteous and did an exceptional job making this happen. More
by karen.deffenbacher
Employees Worked With
Lynne
June 14, 2021
Having worked in car dealerships myself, I can be a little picky. Neal Khan was an absolute pleasure to work with, very knowledgeable and eager to help in any way. little picky. Neal Khan was an absolute pleasure to work with, very knowledgeable and eager to help in any way. More
by hrach jr
Employees Worked With
Lok Wong, Joey Lama, Neal Khan
June 11, 2021
I run a transportation company and look at a lot of vehicles, I was lucky to run into Atanas, he is the most heart warming person I've encountered in any dealership. He is honest and knowledgeable abou vehicles, I was lucky to run into Atanas, he is the most heart warming person I've encountered in any dealership. He is honest and knowledgeable about the vehicles up for sale. Very customer orientated!! He helped me find the car that fits my company best. His support through the process was exactly what I needed to up my budget and provide what is best for my company. I WILL DEFINETLY COME BACK FOR MORE VEHICLES!!! Only if Atanas is there =] More
by Omega Logistics
Employees Worked With
Atanas Petrov
June 04, 2021
Tetiana was absolutely amazing. She kept us well informed throughout the entire process. Explain well features of the car. Prestige dealership. Knowledgeable agents. Highly recommend!!! throughout the entire process. Explain well features of the car. Prestige dealership. Knowledgeable agents. Highly recommend!!! More
by Natalia L
Employees Worked With
Tetiana Shkirdan
June 02, 2021
The dealership provided great service, very good communication and was very timely with the repairs needed on my E-300. They coordinated well with the towing service and national Mercedes help line. communication and was very timely with the repairs needed on my E-300. They coordinated well with the towing service and national Mercedes help line. More
by vpa8
Employees Worked With
Tony Jaramillo
June 02, 2021
Eric is professional, knowledgeable and definitely focuses on customer service. He always goes above and beyond. It appears that your employees respect each other which makes for a fabulous working focuses on customer service. He always goes above and beyond. It appears that your employees respect each other which makes for a fabulous working g environment !!! More
by Sandra Feig
Employees Worked With
Erick McGregor
June 01, 2021
OUTSTANDING! Matthew Cordero was the best to work with. Very friendly and hard working he took his time and worked with me and explained everything gave me so my much hope even when I thought I wouldn’t le Very friendly and hard working he took his time and worked with me and explained everything gave me so my much hope even when I thought I wouldn’t leave with my dream car. Thank you so much! More
by c.jones6279
Employees Worked With
Matthew Cordero
May 28, 2021
Outstanding. Lynne and her team helped me out when my car broke down after hours. Love the communication, use of technology and quick repairs. They also took care of some open recalls I didn’t know I had. Hi broke down after hours. Love the communication, use of technology and quick repairs. They also took care of some open recalls I didn’t know I had. Highly recommend and I’ll be back. More
by David K
Employees Worked With
Lynne, Melvin Peoples
