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Mercedes-Benz of Chicago

Chicago, IL

Overview
Reviews
Vehicles
4.8
1,169 Reviews
Call Dealership (312) 628-4500
View Awards

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

July 07, 2021

Staff is always kind and is readily available for assistance when you arrive. My experience every time has always been a great one! Thumbs up! More

by mirtia8949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hunter
Report | Print
Jul 13, 2021 -

Mercedes-Benz of Chicago responded

Hi Mirtia, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Chicago

July 03, 2021

The best dealership!Very nice service!Friendly sales The best dealership! Very nice service! Friendly sales representative! Recommended 100% More

by L Morales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertin Covarruvias
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Jul 03, 2021 -

Mercedes-Benz of Chicago responded

Hello, Wow! We are honored to learn that we are the dealership of your choice and thank you for your 5 star review and recommendations! Providing the best customer service experience is our top priority and we are thrilled to hear about yours! Should you have any questions or have Mercedes-Benz needs, please don't hesitate to reach out to our team of experts! Kindest regards, Your Friends and Family at Mercedes-Benz of Chicago

July 02, 2021

Very accommodating since it was an emergency issue. Quick, excellent service overall. More

by MLG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynne Olson
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Jul 03, 2021 -

Mercedes-Benz of Chicago responded

MLG, Thank you for choosing Mercedes-Benz of Chicago! We are absolutely mindful of our guests time and are elated to know we took great care of you and your vehicle in a timely manner. Providing the best customer service experience possible is our top priority. We look forward to serving you again at your next scheduled maintenance interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

June 30, 2021

Took longer than expected but the result saved me $$$ …they patched my tire vs having me purchase a new one…thank you! More

by jcatalano2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob, Juan Vargas
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Jun 30, 2021 -

Mercedes-Benz of Chicago responded

Hello, Thank you for the 5 star rating and kind review! We are happy to read that our entire service team treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Mercedes-Benz of Chicago

June 29, 2021

service was very courteous, timely and complete. Thank you it was a pleasure. More

by valariemcg125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Benson
Report | Print
Jun 29, 2021 -

Mercedes-Benz of Chicago responded

Hi Valerie, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Chicago

Jun 29, 2021 -

Mercedes-Benz of Chicago responded

Hi Valarie, Thank you for your kind remarks and 5 star rating for our service drive! We strive to provide the best customer service and facilities for our guests! Please let us know if you have any questions or Mercedes-Benz needs. Well wishes, Your Friends and Family at Mercedes-Benz of Chicago

June 28, 2021

If you are looking for Mercedes-Benz customer survive experience Atanas is your person. This is by far the nicest store and more importantly the best customer service. More

by dee_ivanova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Report | Print
Jun 29, 2021 -

Mercedes-Benz of Chicago responded

Hello, Guest satisfaction is important to us and we could not be more pleased to have you complement Atanas on his level of service by rewarding us with your 5 star rating and first class recommendations! Our team is truly grateful for your business and the opportunity to serve you! Warm regards, Your Friends and Family at Mercedes-Benz of Chicago

June 26, 2021

Atanas was extremely helpful, patient and always highly professional in helping me with my Mercedes Connect hookup, as I am clearly inept with tech. Atanas sold me my GLA, for which I have been totally sat More

by Richie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Report | Print
Jun 26, 2021 -

Richie responded

Highly satisfied

Jun 28, 2021 -

Mercedes-Benz of Chicago responded

Hi Richie, Thank you for choosing Mercedes-Benz of Chicago. Our team is delighted to hear about the helpful assistants you received from Atanas he is truly a star. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

June 25, 2021

Service was good and after reviewing the email notice I was able to receive a loaner vehicle and proceeded with my morning. I was later notified when the service was completed. More

by Loutlaw462
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karolina Cabaj, Kyle Hunter
Report | Print
Jun 28, 2021 -

Mercedes-Benz of Chicago responded

Hello, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Chicago

June 23, 2021

An excellent specialist in his field! Professionally finds an approach to the client, understands any situation !!! Deftly and correctly submits information !!! In communication, a sensitive, well-manne More

by Vlad
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tetiana Shkirdan
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Jun 23, 2021 -

Vlad responded

An excellent specialist in his field! Professionally finds an approach to the client, understands any situation !!! Deftly and correctly submits information !!! In communication, a sensitive, well-mannered and simply wonderful person!!! I got an incredible positive result from communication!!!!

Jun 25, 2021 -

Mercedes-Benz of Chicago responded

Hi Vlad, All of us at Mercedes-Benz of Chicago are truly grateful to have the opportunity to assist you during your quest for a new Mercedes-Benz! Our team was pleased to read that you found your dealership experience be attended to with true VIP treatment while finding your dream vehicle. We all take great pride in serving our guest well, and thrilled to know Tetiana was at your side to ensure you had the ultimate car buying experience from beginning to end. Congratulations on your purchase! Best, Your Friends and Family at Mercedes-Benz of Chicago

June 22, 2021

Awesome service from Tony. Did not have an appointment but To y took care of my needs More

by divon00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Jaramillo
Report | Print
Jun 25, 2021 -

Mercedes-Benz of Chicago responded

Hello, Thank you for your business & amazing recommendations for Tony Jaramillo! The team at Mercedes-Benz of Chicago looks forward to assisting your with all of your Mercedes-Benz needs! Please feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

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