Mercedes-Benz of Chicago

Excellent service!!! great team, they worked with us after a difficult situation to revolve everything and make the buying experience excellent as it should be!! after a difficult situation to revolve everything and make the buying experience excellent as it should be!! More

Mercedes-Benz of Chicago has by far the nicest facility in the Midwest, but more importantly the best customer service and Atanas is a true statement for that. If you are looking for professional and accur in the Midwest, but more importantly the best customer service and Atanas is a true statement for that. If you are looking for professional and accurate customer service Atanas is your person. Thank you Atanas More

Fast Efficient Work, Jesus was a pleasure to work with and I will definitely return for my yearly maintenance. Nice to see people enjoying their work these days and I will definitely return for my yearly maintenance. Nice to see people enjoying their work these days More

Though I leased my car at another dealership, I chose this firm to service my car. Most recently, I brought my car in for it's second scheduled maintenance. It was a pleasure working with Chuck Benson, this firm to service my car. Most recently, I brought my car in for it's second scheduled maintenance. It was a pleasure working with Chuck Benson, my service consultant! Returning home after picking up my car, I noticed a couple of scratches on my hood that I thought weren't there when I brought it in. After contacting Chuck, I made an appointment to bring in the car to have the scratches examined. After viewing the check-in photos that he took at my initial appointment, it appeared inconclusive as to whether the scratches were there previously or not. Nevertheless, Chuck and his service manager (Matt?) had the scratches buffed out. Additionally, Matt took the initiative to remove some marks that I'd made myself to the front driver's side valence. All in all, both Chuck and Matt were very professional and went above and beyond what I had previously come to expect from a dealership service department. More

Very professional people work at this dealership. The sales person was extremely helpful. They quickly got us a car that we needed and helped to set it up! Highly recommend, very satisfied!!! sales person was extremely helpful. They quickly got us a car that we needed and helped to set it up! Highly recommend, very satisfied!!! More

Lynne was a pleasure to work with. Thank you for your service. Only issue is the wait for a loaner car. Wish they had more in stock. service. Only issue is the wait for a loaner car. Wish they had more in stock. More

As always I received excellent and professional service from Eric McGregor. I trust his opinion and his help with my vehicle And he is always very accommodating. from Eric McGregor. I trust his opinion and his help with my vehicle And he is always very accommodating. More

Excellent service as always. Some items on backorder but got me back on the road same day whilst waiting. Updates via text super convenient too. got me back on the road same day whilst waiting. Updates via text super convenient too. More

Nicholas Cardoza was excellent! To be honest I have not had great service here but I'm hoping Nick can and will turn it around. had great service here but I'm hoping Nick can and will turn it around. More

Very professional team - always on-time, efficient, and to the point. Erick McGregor is awesome, and has looked after me very well over several years. to the point. Erick McGregor is awesome, and has looked after me very well over several years. More