Mercedes-Benz of Chicago

Bryan was excellent and communicated well over the ten months I waited for my vehicle to arrive. He spent hours with me explaining the new car. Excellent! months I waited for my vehicle to arrive. He spent hours with me explaining the new car. Excellent! More

Bert was very Attentive… He was very knowledgeable very witty, kind and walked us through all the steps of my purchase of my new Mercedes… We will work with Burt again thank you so much… Pamela Darley witty, kind and walked us through all the steps of my purchase of my new Mercedes… We will work with Burt again thank you so much… Pamela Darley More

Raul Valle is a terrific sales rep. In April we started seriously shopping for a GLE 350 thru the usual .com sites. Raul immediately reached out and was helpful and informative. Of all the telephone sale seriously shopping for a GLE 350 thru the usual .com sites. Raul immediately reached out and was helpful and informative. Of all the telephone sales people I dealt with, he struck me as the sharpest. We visited other dealers, but found many of the GLE's overbuilt ( too many options we didn't value). So a couple days later Raul helped us order EXACTLY the GLE we wanted, at a fair price. He kept us updated on the progress of the build, and the final transaction at his desk was smooth and very positive. Thru negotiation, also received good value for our trade. Excellent experience also at the car turnover/demo time, Raul helped my wife set up the electronics to her liking. I would definitely buy another car thru Raul, and I'm hard to please. More

Chuck explained everything to me and was awesome to work with. Even found me a loaner last min. Desiree made the loaner part of the process easy and was friendly. with. Even found me a loaner last min. Desiree made the loaner part of the process easy and was friendly. More

The service experience has been good, but I cannot help but notice that there are no instances of a routine service bill. A tire replacement turned into a $3,500 bill. Take a look at my records and s but notice that there are no instances of a routine service bill. A tire replacement turned into a $3,500 bill. Take a look at my records and see for yourself how much I've spent on service. More

I had Bertín and he was great. Overall Great service and attentive. Everything was explained and not rushed at all. comfortable in renewing my lease. attentive. Everything was explained and not rushed at all. comfortable in renewing my lease. More

We recently purchased a car from Mercedes Benz of Chicago-a GLE 580 SUV. Our purchase experience, over the course of a few months, could not have been better. We were 'handled', from start to finis Chicago-a GLE 580 SUV. Our purchase experience, over the course of a few months, could not have been better. We were 'handled', from start to finish, by Raul Valle of their sales department and could not have been happier with his professionalism, knowledge of the vehicle and ability and interest to help us solve problems with our purchase process. I have never come across a salesman, of any product, that knew more about their product than Raul. He wast top notch throughout the process!! More

Omar was really helpful. I was planning to purchase 2 cars and he assisted in my research of which vehicles to purchase for my mother and I. cars and he assisted in my research of which vehicles to purchase for my mother and I. More

Very clean and professional employees. Atanas Petrov and Matthew Cordero were very professional and patient with me and my needs. I would recommend this place to everyone. Matthew Cordero were very professional and patient with me and my needs. I would recommend this place to everyone. More

If you like the old time 1980's used car salesman tactics... Marcus and Mercedes Benz of Chicago is the dealership and experience for you. tactics... Marcus and Mercedes Benz of Chicago is the dealership and experience for you. More