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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,169 Reviews

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

January 25, 2022

Eric McGregor was very professional and extremely helpful with my service. He offered great advice. The technician working on my car did a great job of explaining the work that was done on the car. More

by Steve H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Jan 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Steve, Thank you for taking the time to share your experience with us! We are so pleased to hear about your visit with Eric and we will be sure to pass along the kind compliments. Thank you for choosing Fletcher Jones, we look forward to welcoming you back during your next visit! Take care, Your friends and family at Mercedes-Benz of Chicago

January 24, 2022

Raul did an outstanding job helping me secure my new E53 AMG. He made the process seamless - was highly responsive and reliable. More

by Printstar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Valle
Jan 26, 2022 -

Mercedes-Benz of Chicago responded

Hello there! Congratulations on your new E53 AMG! We are so excited to hear about the pleasant experience you had working with Raul; we will be sure to pass along the kind compliments. Thank you for choosing Mercedes-Benz of Chicago, we wish you many miles of enjoyment with your new car! Best, Your friends and family at Mercedes-Benz of Chicago

January 23, 2022

Much anticipated G63 was delivered yesterday and it was a long wait and I must admit if it wasn’t Mercedes Benz of Chicago and Valerie Ollar, the wait could be unbearable. I am so fortunate to get in touch w More

by info
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Ollar
Jan 26, 2022 -

Mercedes-Benz of Chicago responded

Hi there! Congratulations on your G63! We cannot thank you enough for being such a valued guest. We are so pleased to know of the excellent service Valerie has provided you during the delivery process, we will be sure to pass along the kind compliments. Thank you for your patience as you waited for your new vehicle, we wish you many miles of enjoyment! All the best, Your friends and family at Mercedes-Benz of Chicago

January 23, 2022

Matthew was knowledgeable, courteous, and professional at all times and displayed a true concern for keeping us informed and happy as we awaited our cars build and delivery. More

by LPDad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov, Matthew Cordero
Jan 24, 2022 -

Mercedes-Benz of Chicago responded

Hi there, Thank you for sharing your feedback with us. We are so pleased to hear that Matthew has provided you with a professional and informative experience. We wish you many miles of enjoyment with your new car and we look forward to seeing you again during your next visit! Take care, Your friends and family at Mercedes-Benz of Chicago

January 01, 2022

Chuck Benson went above and beyond to take care it my Caron this past December 31 and it is for people like him that MB Chicago is the best service center in Chicago More

by franciscorosado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Benson
Jan 03, 2022 -

Mercedes-Benz of Chicago responded

Hi Francisco, Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear about the excellent service Chuck has provided you and we are excited to pass along the kind compliments. Thank you for choosing Mercedes-Benz of Chicago, we look forward to seeing you again during your next visit! Best, Your friends and family at Mercedes-Benz of Chicago

January 01, 2022

The Associates are Very Professional & Informative. They walk you through step by step of the process! More

by delisamosley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Jan 03, 2022 -

Mercedes-Benz of Chicago responded

Hi Delisa, Thank you for taking the time to leave us such wonderful review. We truly appreciate your feedback and we are pleased to hear about the excellent service our team has provided you with. We look forward to seeing you again during your next visit! Take care, Your friends and family at Mercedes-Benz of Chicago

December 18, 2021

Very simple and efficient purchase process. Marcus explained all the car features in a succinct and uncomplicated manner and once the car was in the US let us know what the exact purchasing process wa More

by kchronis
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jones
Dec 18, 2021 -

Mercedes-Benz of Chicago responded

Hello! Congratulations on your new vehicle! We are thrilled to read of the excellent service Marcus has provided you during your purchase process. We truly value your feedback and will be sure to pass along the kind compliments! Thank you for your business and recommendations; we look forward to seeing you again during you scheduled service intervals! Take care, Your friends and family at Mercedes-Benz of Chicago

December 16, 2021

Very professional and great customer service/staff Waiting area very convenient and comfortable Clean place More

by SynSyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Jaramillo
Dec 18, 2021 -

Mercedes-Benz of Chicago responded

Hi there, Thank you for taking the time to leave us such a wonderful 5-star review. We are pleased to know of the positive experience you had during your recent visit! We hope to see you again if you ever need service assistance or in search of a new vehicle! Best, Your friends and family at Mercedes-Benz of Chicago

December 10, 2021

Eric was a real star with great communications. Denting our car wasn’t great but you fixed it More

by Klwilliams9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Dec 12, 2021 -

Mercedes-Benz of Chicago responded

Hi there, Thank you for choosing Mercedes-Benz of Chicago for you service needs. We are pleased to hear about your recent visit with Erick and we will be sure to pass along the kind compliments! Take care, Your friends and family at Mercedes-Benz of Chicago

December 07, 2021

This Mercedes Benz has the best customer service. Everyone is very freindly! Erick is the best! More

by traceymcgruder1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick McGregor
Dec 09, 2021 -

Mercedes-Benz of Chicago responded

Hi Tracey! Thank you for allowing our team the true pleasure of assisting you! We are thrilled to know of the positive experience you had with Erick and we will be sure to relay the kind compliments. Please don't hesitate to reach out should you have any questions or concerns! Take care, Your friends and family at Mercedes-Benz of Chicago

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