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Mercedes-Benz of Chicago

Overview Reviews (1,169) Inventory (460)

Mercedes-Benz of Chicago

Name: Mercedes-Benz of Chicago
Address: 1520 W. North Avenue, Chicago, IL, 60642, US
Telephone: (312) 628-4500
Rating: 4.8

4.8

1,169 Reviews

1520 W. North Avenue, Chicago, Illinois 60642

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Sales: (312) 628-4500

Service: (312) 628-4444

Parts: (312) 628-4099

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Mercedes-Benz of Chicago

Chicago, IL

Overview

Reviews

Vehicles

4.8

1,169 Reviews

Call Dealership (312) 628-4500

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1520 W. North Avenue

Chicago, IL

60642

Directions

4.8

1,169 Reviews

Write a review

View 7 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 7 Awards

Overview Reviews (1,169) Inventory (460)

Contact Mercedes-Benz of Chicago

Sales: (312) 628-4500

Service: (312) 628-4444

Parts: (312) 628-4099

Call (312) 628-4500

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buying experience customer service loan make appointment loaner car professional recommend dealer car service

By Type

Showing 1,169 reviews

March 09, 2022

SERVICE VISIT

Made a 1:00pm appointment and was met with on time service. Great customer service. service. Great customer service. More

by pulltp

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Lynne Olson

Report | Print

Mar 09, 2022 -

Mercedes-Benz of Chicago responded

Hello there! Thank you so much for sharing your feedback with us. We are so glad that our service team has provided you with prompt and helpful service. We look forward to welcoming you back during your next visit! Take care, Your friends and family at Mercedes-Benz of Chicago

March 04, 2022

SALES VISIT - NEW

It was awesome working with him. Will highly recommend him. Would definitely work with him again Will highly recommend him. Would definitely work with him again More

by arjraj1523

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bryan Ward

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Mar 06, 2022 -

Mercedes-Benz of Chicago responded

Hi there, Thank you for taking the time share your positive experience working with Bryan, we will be sure to pass along the kind words. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Mercedes-Benz of Chicago

March 03, 2022

SALES VISIT - NEW

This guy is phenomenal, was so informative of the whole process and very patient. When I got get my next Benz it will be from Bryan!!!! process and very patient. When I got get my next Benz it will be from Bryan!!!! More

by Mike Rollins

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bryan Ward

Report | Print

Mar 04, 2022 -

Mercedes-Benz of Chicago responded

Hi Mike, Thank you so much for taking the time to acknowledge Bryan and the excellent experience he has provided you! We truly appreciate your business and kind compliments. We can't wait to welcome you back during your next visit! Take care, Your friends and family at Mercedes-Benz of Chicago

March 03, 2022

SALES VISIT - NEW

Bryan is a great car salesman. Not pushy at all and genuinely cares about helping you find your dream car! Not pushy at all and genuinely cares about helping you find your dream car! More

by Zestes17

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Lok Wong, Bryan Ward

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Mar 06, 2022 -

Mercedes-Benz of Chicago responded

Hello there, Thank you for taking the time to acknowledge Bryan and the excellent experience he has provided you! Thank you for choosing Fletcher Jones, we hope to welcome you back soon! Take care, Your friends and family at Mercedes-Benz of Chicago

March 03, 2022

SALES VISIT - USED

Brian was great and handled the whole transaction very professionally. He even brought home my car for me afterwards, which was 40 minutes away. I would recommend him to anyone looking to buy from this de professionally. He even brought home my car for me afterwards, which was 40 minutes away. I would recommend him to anyone looking to buy from this dealership. More

by Fawad.siddiqui1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bryan Ward

Report | Print

Mar 06, 2022 -

Mercedes-Benz of Chicago responded

Hello Fawad, Congratulations on your recent purchase! We are so pleased to hear about the excellent experience Bryan has provided you! Thank you for taking the time to share your feedback with us; please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Mercedes-Benz of Chicago

February 28, 2022

SALES VISIT - USED

The car buying experience here is stress free. Two MB later and I will be a returning customer for my next purchase. Bryan Ward - one word … AMAZING! Goes above and beyond to capture the clients M Two MB later and I will be a returning customer for my next purchase. Bryan Ward - one word … AMAZING! Goes above and beyond to capture the clients MB goal. More

by shebought2MERCs!

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bryan Ward

Report | Print

Mar 02, 2022 -

Mercedes-Benz of Chicago responded

Hello there! Congratulations on your second Mercedes! We are so pleased to have shared this experience with you! Thank you for taking the time to acknowledge Bryan and the excellent service he has provided you. We wish you many miles of enjoyment with your new Benz and we look forward to welcoming you back! Take care, Your friends and family at Mercedes-Benz of Chicago

February 27, 2022

SALES VISIT - NEW

Bertin was fantastic from day one. He is knowledgeable and made our buying experience seamless. Really appreciate his follow through and professionalism. He is knowledgeable and made our buying experience seamless. Really appreciate his follow through and professionalism. More

by marsilversands

Customer Service

Friendliness

Recommend Dealer

Yes

Employees Worked With

Lok Wong, Bertin Covarruvias

Report | Print

Feb 28, 2022 -

Mercedes-Benz of Chicago responded

Hello there, Thank you so much for taking the time to acknowledge Bertin and the excellent experience he has provided you. We truly appreciate your business and kind compliments. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Mercedes-Benz of Chicago

February 15, 2022

SALES VISIT - NEW

Mr. Petrov Was Very Knowledgeable and Helpful, Would Definitely Recommend Friends & Family To Visit The Mercedes Benz Dealer of Chicago! Petrov Was Very Knowledgeable and Helpful, Would Definitely Recommend Friends & Family To Visit The Mercedes Benz Dealer of Chicago! More

by Leo

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Atanas Petrov

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Feb 16, 2022 -

Mercedes-Benz of Chicago responded

Hi Leo, Thank you for your kind compliments regarding Atanas, we will be sure to pass along your gratitude! We truly appreciate your business and we look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Chicago

February 14, 2022

SALES VISIT - USED

Great communication and smooth process. Made the buyout of my lease as simple as possible in a very efficient manner. Went the extra mile to ensure all extra options were detailed and thoug Made the buyout of my lease as simple as possible in a very efficient manner. Went the extra mile to ensure all extra options were detailed and thought through. More

by aljones1000

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tetiana Shkirdan

Report | Print

Feb 16, 2022 -

Mercedes-Benz of Chicago responded

Hello there, Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your business and feedback. Please don't hesitate to contact us should you have any questions or concerns. We look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Chicago

February 14, 2022

SALES VISIT - NEW

Tetiana was very knowledgeable and friendly. She goes out of her way to make sure everything is done correctly and timely. I never felt rushed. She goes out of her way to make sure everything is done correctly and timely. I never felt rushed. More

by Tom

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tetiana Shkirdan

Report | Print

Feb 16, 2022 -

Mercedes-Benz of Chicago responded

Hi Tom, We truly appreciate your feedback! Thank you for taking the time to acknowledge Tetiana and the excellent experience she has provided you. Congratulations on your new vehicle, we wish you many miles of enjoyment. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Mercedes-Benz of Chicago

Mercedes-Benz of Chicago

Mercedes-Benz of Chicago Awards Awards

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