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Mercedes-Benz of Chicago

Chicago, IL

Overview
Reviews
Vehicles
4.8
1,169 Reviews
Call Dealership (312) 628-4500
View Awards

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

April 11, 2022

Bertin did a good job getting the car I was looking for. Thanks for the immaculate service so happy with the car. Thanks Travis as well excellent service. More

by MyaClark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Law, Bertin Covarruvias
Report | Print
Apr 12, 2022 -

Mercedes-Benz of Chicago responded

Hi Mya! Thank you so much for taking the time to share your experience with us! We are so pleased to hear about the excellent service Bertin and Tavis has provided you. We wish you many amazing miles with your new car and hope to welcome you back soon! Take care, Your friends and family at Mercedes-Benz of Chicago

April 08, 2022

First class, knowledgeable and thorough! ! A wonderful customer experience across the board. Pleased with the new car and the people! More

by twilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Venita Rais, Matthew Cordero
Report | Print
Apr 10, 2022 -

Mercedes-Benz of Chicago responded

Hello there, Thank you so much for your kind compliments! We truly value your business and look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Chicago

March 26, 2022

I would only shop at Fletcher Jones. Great guys! I’ll be back soon to buy a S Class 6.3 AMG. More

by Loren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Schenek, Leon Smith, Max Nodelman, Walter Salcedo , Bertin Covarruvias
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Mar 31, 2022 -

Mercedes-Benz of Chicago responded

Hi Loren, Thank you so much for your generous review! We truly appreciate your business and look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Chicago

March 22, 2022

I bought two cars in three days and it was painless. Which should be impossible when you buy two cars in three days. More

by Customer 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Smith, Obinna Agba
Report | Print
Mar 26, 2022 -

Mercedes-Benz of Chicago responded

Hi there, Congratulations on your recent purchases! Thank you for choosing Fletcher Jones; we truly appreciate your business and look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Chicago

March 22, 2022

I enjoyed my purchase from this dealership. I loved my sales person as well. Thanks More

by Klendaura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertin Covarruvias, Matthew Cordero
Report | Print
Mar 26, 2022 -

Mercedes-Benz of Chicago responded

Hello Klendaura, Thank you so much for sharing your positive feedback with us! We wish you many amazing miles with your new vehicle and look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Chicago

March 19, 2022

Melvin Peoples has been my primary service advisor for years and he is always professional, timely, and on top of the situation. More

by howiet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Peoples
Report | Print
Mar 21, 2022 -

Mercedes-Benz of Chicago responded

Hello there, Thank you so much for taking the time to acknowledge Melvin and the excellent experience he has provided you! We truly appreciate your business and look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Chicago

March 13, 2022

Not a great experience he was very rude to me and my aunt. He basically told me on a build I made for a car I been waiting for since June 2021. It finally came in last week. Long story short he told me More

by deshawna.hamilton
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Leon Smith, Bertin Covarruvias
Report | Print
March 13, 2022

Really impressed with the dealership very professional clean courteous technicians seem to be experienced. The staff as well. More

by JamesSutton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jaramillo
Report | Print
Mar 16, 2022 -

Mercedes-Benz of Chicago responded

Hi James, Thank you so much for your kind compliments! We truly appreciate your business and we cannot wait to welcome you back during your next visit! Take care, Your friends and family at Mercedes-Benz of Chicago

March 13, 2022

Very professional exceptionally well great technicians call Port persons are great service manager extremely professional More

by JamesSutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Benson, Melvin Peoples, Tony Jaramillo
Report | Print
Mar 16, 2022 -

Mercedes-Benz of Chicago responded

Hello James, Thank you so much for taking the time to share your feedback with us! We appreciate your business and we look forward to welcoming you back during your next visit! Take care, Your friends and family at Mercedes-Benz of Chicago

March 10, 2022

Valerie always does a great job finding the best options for me each time my lease comes due! Totally loyal to Valerie. More

by mike
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Valerie Ollar
Report | Print
Mar 11, 2022 -

Mercedes-Benz of Chicago responded

Hi Mike! Thank you so much for taking the time to acknowledge Valerie and the excellent service she has provided you. We truly appreciate your business and we look forward to welcoming you back! Take care, Your friends and family at Mercedes-Benz of Chicago

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