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Mercedes-Benz of Chicago
Chicago, IL
1,169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,169 reviews
July 20, 2022
What can I say about Tetiana. She is ridiculously top notch for Mercedes. Her attitude, superb professionalism stood out so good. I loved every bit of working with she and finan She is ridiculously top notch for Mercedes. Her attitude, superb professionalism stood out so good. I loved every bit of working with she and finance mgr. Travis. Tetiana, came in on her off day to assist me and I instantly knew that I wanted her to assist me. I can't describe how great she was to me. I just know that she, as long as she's at Mercedes, will be my go to girl! She was sooo good. I can't describe the way her sales tactics were. I will always, and I mean always refer people to her if in the market for a Mercedes. Thank you so very much again Tetiana for everything! More
by chrisaustin1979
Employees Worked With
Tetiana Shkirdan
July 15, 2022
My service with Melvin Peoples was excellent. He’s pleasant, he’s very attentive, great smile, Melvin make sure the finish product of excellent matches the Company’s name. You cannot or should He’s pleasant, he’s very attentive, great smile, Melvin make sure the finish product of excellent matches the Company’s name. You cannot or should not work for such a top of the line company with an attitude that taste like a lemon 🍋. Kudos to Melvin. Keep up the works of excellence. More
by starrshiwanda
Employees Worked With
Melvin Peoples
July 08, 2022
Obi was amaizing, my experience of buying a gls450 was the best, the treatment, the attention, their energy is spectacular. He did not pressure us, he met all our purchase expectations. If I were to buy a the best, the treatment, the attention, their energy is spectacular. He did not pressure us, he met all our purchase expectations. If I were to buy a car again, I would definitely go with it. More
by Pepus
Employees Worked With
Obinna Agba
July 07, 2022
Mercedes Benz of Chicago di my B-1 service quickly and efficiently. Erick McGregor who was my service rep did a great job of informing me about necessary additional work and he made sure all the work was efficiently. Erick McGregor who was my service rep did a great job of informing me about necessary additional work and he made sure all the work was done on time. He is honest and a great communicator. Erick really understands and delivers great customer service. More
by Vincent.sergi
Employees Worked With
Erick McGregor
June 28, 2022
Mercedes Benz Of Chicago always takes great care of my 3 cars and 1 Sprinter. It is great to have a dealer that provides me a stress free experience every time. Unlike what I have had to deal with at other cars and 1 Sprinter. It is great to have a dealer that provides me a stress free experience every time. Unlike what I have had to deal with at other dealers for non MB vehicles. Geoff runs a great show. Jacob and all the advisers are all fabulous to deal with. More
by Noodle
Employees Worked With
Chuck Benson, Erick McGregor, Carlos Draper, Melvin Peoples, Maria Sandoval, Juan Vargas, Tony Jaramillo, Jawad Sayal , Joy Hayek, Kelly Smith
June 27, 2022
during a service for multiple things totaling over 1500, they were supposed to fix a parking lamp issue, but upon picking up my car the dash displayed a new issue with the parking lamp. they offered to loo they were supposed to fix a parking lamp issue, but upon picking up my car the dash displayed a new issue with the parking lamp. they offered to look at it but i would have to pay an assessment fee which i declined. a few days later i took the car to my local mechanic to inspect the car as they recommended thousands of dollars of additional "services." i had made no mention of the parking lamp issues. upon picking up my car he told me the parking lamp was left unassembled. he reconnected everything free of charge. ive had many problems with mercedes of chicago in the past but this is the last straw. More
by el
Employees Worked With
Chuck Benson
June 21, 2022
Raul is the best. He answered all of my questions and was not pushy throughout the process. Even followed up after the sale to see if wanted additional assistance/trai He answered all of my questions and was not pushy throughout the process. Even followed up after the sale to see if wanted additional assistance/training on the vehicle. More
by ksklepfer
Employees Worked With
Raul Valle
June 14, 2022
Excellent customer service. He was a tremendous help! Bought our second vehicle from them. Great job as always. He was a tremendous help! Bought our second vehicle from them. Great job as always. More
by Tommy2putt
Employees Worked With
Erick McGregor, Jaime Uribe, Atanas Petrov, Angel Flores
