Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Chicago
Chicago, IL
1,169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,169 reviews
October 03, 2022
Thank you so much Joanna for your great service. From the moment we walked into the dealership you made my daughter and I feel at home. We appreciate all your help! You made our car buying experienc From the moment we walked into the dealership you made my daughter and I feel at home. We appreciate all your help! You made our car buying experience so smooth. More
by rsanchez0824
Employees Worked With
Joanna Davila
September 30, 2022
I would recommend this dealership to anyone who’s looking to buy a vehicle. Joanna was my sales person, and she was great. Very friendly, and professional. She made sure she kept me updated throughout the wh to buy a vehicle. Joanna was my sales person, and she was great. Very friendly, and professional. She made sure she kept me updated throughout the whole process. I have had my truck for about a week, and she has called me a few times so far just to check to see if I am having any issues, or concerns. I didn’t have to spend all day at the dealership which I gave done in the past at other dealerships. I also want to thank the Financial manager Roy who was able to answer all my questions I had, and made sure the transaction went smoothly. Keep up the good work team. You all are the best. More
by Tunisia.mcclure
Employees Worked With
Roy, Joanna Davila
September 21, 2022
It was a pleasant experience from the start to the delivery. Everyone involved was courteous and professional. Superb! Raul Valle is professional, friendly and he knows ins and outs of vehicle's op delivery. Everyone involved was courteous and professional. Superb! Raul Valle is professional, friendly and he knows ins and outs of vehicle's options and functions. He was very patient and walked us through explaining the features and tips. Impressive! More
by Andrew
Employees Worked With
Raul Valle
September 10, 2022
Sam was absolutely the best we have ever worked with! He made sure everything was perfect throughout the entire experience. So nice to know someone you can trust to take care of you and your family! C He made sure everything was perfect throughout the entire experience. So nice to know someone you can trust to take care of you and your family! Can’t recommend him highly enough! More
by BDT
Employees Worked With
Sam Tomaino
September 04, 2022
Bryan was the best! He was helpful, thorough, and so easy to work with. He made the whole experience at Mercedes fun. Would love to work with him again! He was helpful, thorough, and so easy to work with. He made the whole experience at Mercedes fun. Would love to work with him again! More
by Sunny Jenkins
Employees Worked With
Bryan Ward
September 03, 2022
If I could give Sam a zero star, I would! Avoid him at all cost. He will not return calls or text messages. You give him an offer and he tells you he’ll get back to you in day. Mind you, t Avoid him at all cost. He will not return calls or text messages. You give him an offer and he tells you he’ll get back to you in day. Mind you, this call took place around noon. Then when you call back to tell him you’ll take the car an hour later because you don’t want to risk losing it, he will not return calls or texts. Instead, 24 hours later, he’ll send you an email stating the car was sold later that day. Find another salesman! More
by rollie20
Employees Worked With
Sam Tomaino
August 29, 2022
The team was very welcoming from the moment I step a foot into the dealership. Atanas and Layma understood very well what we were looking for and work with us to get the car I was looking for and more. into the dealership. Atanas and Layma understood very well what we were looking for and work with us to get the car I was looking for and more. More
by rdematos
Employees Worked With
Atanas Petrov, Layma Ektova
August 21, 2022
Most definitely recommend matt Cordero if you are looking to buy a car! He is such a gentleman and his honesty really stands out! His manager Matt and wonk the finance guy really made the process easy! to buy a car! He is such a gentleman and his honesty really stands out! His manager Matt and wonk the finance guy really made the process easy! More
by Victor
Employees Worked With
Matthew Schenek, Lok Wong, Matthew Cordero
