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Mercedes-Benz of Chicago

Chicago, IL

Overview
Reviews
Vehicles
4.8
1,169 Reviews
Call Dealership (312) 628-4500
View Awards

1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

November 26, 2022

Awesome experience with Mr. Ward. He made sure I was satisfied from the beginning to the end. Also awesome follow up on the next day to check my experience. More

by Greens6615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward
Report | Print
Nov 28, 2022 -

Mercedes-Benz of Chicago responded

Hi Greens6615, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Bryan Ward. We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Chicago

November 26, 2022

Awesome service! !!! Made the experience pleasant and wonderful….. would be returning to buy G wagon, Maybach, S500 More

by andrevenson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward
Report | Print
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Andrevenson, Congratulations on your gorgeous Benz purchase! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing our team the privilege to earn your business and attend to your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Mercedes-Benz of Chicago

November 26, 2022

Bryan was very helpful and accommodating during our GLC purchase process. He is very friendly and we never dealt like we were pushed into our decision to buy our first Mercedes. More

by Irene C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ward
Report | Print
Nov 26, 2022 -

Mercedes-Benz of Chicago responded

Hi Irene C, Congratulations on your beautiful Benz purchase! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Bryan ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

November 26, 2022

Awesome customer service! Joanna was very friendly and was amazing to work with. She truly listened and was able to get us the suv that was right for our family. More

by Taralundy2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward, Joanna Davila
Report | Print
Nov 29, 2022 -

Mercedes-Benz of Chicago responded

Hi Taralundy2006, Congratulations on your gorgeous purchase! We are so appreciative of your loyalty and feedback about your recent experience with Joanna. I am very happy to hear that Joanna was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs. We'll be sure to pass along the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

November 16, 2022

Super friendly crew, who addresses my issue with the management team. Atanas was very professional, yet friendly to help me out despite the software difficulties they were facing. More

by Rus Rasulov
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Report | Print
Nov 18, 2022 -

Mercedes-Benz of Chicago responded

Hi Rus Rasulov, Thank you for the opportunity to serve you! Our team of associates are excited to hear about your recent experience with us in the service department. We're looking forward to welcoming you again soon! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

November 16, 2022

He was very professional and helpful. He was able to help me in a timely manner. More

by aac13
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Report | Print
Nov 18, 2022 -

Mercedes-Benz of Chicago responded

Hi Aac13, Thank you for the opportunity to serve you! Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. We're looking forward to welcoming you again soon! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

October 27, 2022

Great service. Olson was terrific. My car looked like new. Everyone was kind and patient. More

by Sagui123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olson
Report | Print
Oct 28, 2022 -

Mercedes-Benz of Chicago responded

Hi Sagui123, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Olson and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Chicago

October 26, 2022

Chuck made me feel so very welcome. He was helpful for my many questions he answered each one without any complaints. More

by harrismarlan143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Benson
Report | Print
Oct 26, 2022 -

Mercedes-Benz of Chicago responded

Hi Harrismarlan143, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Chuck and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Chicago

October 14, 2022

I think this is the best service center around-especially during Covid and after with staffing changes and shortages they were able to accommodate so many customer needs with the complicated vehicles compute More

by lefleur3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Flood G.M., Chuck Benson, Erick McGregor
Report | Print
Oct 14, 2022 -

Mercedes-Benz of Chicago responded

Hi Lefleur3, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Erick McGregor and Dan Flood. It's wonderful reviews like yours that truly represent what we strive for everyday! Our team is truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come and are here to help should you need us. We'll be sure to relay over the kind words expressed on your behalf. Please feel free to reach out to us if we can be of any further assistance to you now or in the future. All the Best, Your Friends and Family at Mercedes-Benz of Chicago

Oct 14, 2022 -

lefleur3 responded

🙏

October 12, 2022

Excellent, knowledgeable and Efficient staff. Very satisfied with the service received. Will definitely be patronizing them for all my future purchases More

by Akeem12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Ollar , Atanas Petrov
Report | Print
Oct 12, 2022 -

Mercedes-Benz of Chicago responded

Hi Akeem12, Congratulations on your gorgeous recent purchase! The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Please feel free to reach out to us if we can be of any further assistance to you now or in the future. Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

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