Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Chicago
Chicago, IL
1,169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,169 reviews
December 06, 2022
Bryan was very helpful and patient. He did explain to me all my options, what is even the logical thing to do without feeling the pressure. I would definitely recommend him and work wit He did explain to me all my options, what is even the logical thing to do without feeling the pressure. I would definitely recommend him and work with him again. More
by JV
Employees Worked With
Roy Woodstrom, Bryan Ward, Hasan Aljiti
December 06, 2022
Despite the process of purchasing a new vehicle usually being an arduous task, working with Obi made for a very positive sales experience. He listened to what I wanted in my next vehicle, held a quick ther being an arduous task, working with Obi made for a very positive sales experience. He listened to what I wanted in my next vehicle, held a quick therapy session with me when it was clear that I wasn’t going to be able to get the car I wanted purely from a price perspective and he went the extra mile to find and help me secure the car and color combination that suited me perfectly. Can’t wait to come back and work his nerves in a few years when my lease is up! More
by JB
Employees Worked With
Leon Smith, Lok Wong, Obinna Agba
December 02, 2022
Bryan is helpful and patient. Lets you think through the purchase and works with you to get the right package. Never felt pushed to get something I did not want. He's a great guy! Lets you think through the purchase and works with you to get the right package. Never felt pushed to get something I did not want. He's a great guy! More
by akfoury12
Employees Worked With
Bryan Ward, Bertin Covarruvias
November 30, 2022
Bryan was fantastic to work with! We had all details worked out prior to me coming so I was in and out in record time with my beautiful new ride!! So appreciative of his attention to We had all details worked out prior to me coming so I was in and out in record time with my beautiful new ride!! So appreciative of his attention to details and getting everything expedited to make my trip in to the dealership was efficient as possible! A+ customer service! More
by Kelli E
Employees Worked With
Lok Wong, Bryan Ward
November 27, 2022
Let’s face it -buying a car can be a little stressful. I was lucky that Bryan was my salesman. Working with him was a delight. I found him to be personable,knowledgeable and easy to work with.I highly r I was lucky that Bryan was my salesman. Working with him was a delight. I found him to be personable,knowledgeable and easy to work with.I highly recommend him. More
by maggiemaeual
Employees Worked With
Bryan Ward
November 27, 2022
Bryan was very professional and awesome to work with! He was very informative and kept me informed about the status of my vehicle during the ordering and delivery process. When ever I reached out to him He was very informative and kept me informed about the status of my vehicle during the ordering and delivery process. When ever I reached out to him he responded quickly. I would definitely recommend working with him! More
by Taria M.
Employees Worked With
Bryan Ward
