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Mercedes-Benz of Chicago

Chicago, IL

Overview
Reviews
Vehicles
4.8
1,169 Reviews
Call Dealership (312) 628-4500
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1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

December 27, 2022

Obi was very helpful and is an outstanding sales man! Thank you for everything I appreciate it! More

by jameishadarnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Report | Print
Dec 28, 2022 -

Mercedes-Benz of Chicago responded

Hi jameishadarnell, It’s really rewarding hearing that Obi was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 26, 2022

Spectacular people skills, very friendly, professional and resourceful. Highly recommend to anyone looking for top rate service. Thank you! More

by margimarti
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov
Report | Print
Dec 27, 2022 -

Mercedes-Benz of Chicago responded

Hi margimarti, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Mercedes-Benz of Chicago take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 24, 2022

Obi is so nice, I got tire pressure issue on Christmas and the service department is not open, but Obi help me out! More

by Harry
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Report | Print
Dec 26, 2022 -

Mercedes-Benz of Chicago responded

Hello Harry, Thank you for choosing Mercedes-Benz of Chicago. Our team is delighted to hear about the exceptional experience with Obi. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Chicago

December 23, 2022

We have bought many Sprinters from Walter over the past few years. He is knowledgeable about the product and makes the transaction very simple and quick. Great salesman to work with!! More

by Midwest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Salcedo
Report | Print
Dec 26, 2022 -

Mercedes-Benz of Chicago responded

Hi Midwest, The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Walter has always been helpful and knowledgeable. We are grateful for your business and we look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 22, 2022

Nice experience working with the team. They were responsive, listened to my needs / goals and worked with me to get there. The deal worked for both parties and won the deal as a result. More

by deitchjc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Atanas Petrov, Angel Flores
Report | Print
Dec 23, 2022 -

Mercedes-Benz of Chicago responded

Hi deitchjc, Our team was pleased to read that you found our dealership to be the friendliest and good at what we do! All of us at Mercedes-Benz of Chicago take great pride in serving our guests well and we are grateful to have earned your business. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 21, 2022

Helpful and courtesy from the moment I stepped out of my car. First time being there and having Bryan was a pure delight. He was professional, kind and never hesitated to answer the same question twice. Wil More

by cubs1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Bryan Ward
Report | Print
Dec 22, 2022 -

Mercedes-Benz of Chicago responded

Hi cubs1956, The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your first visit with us. Its wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 21, 2022

I was pleased the professionalism shown by the Service Staff. My service advisor, Juan Vargas explained that I would receive a video inspection tyhe service performed More

by rac124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Report | Print
Dec 23, 2022 -

Mercedes-Benz of Chicago responded

Hi rac124, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during all your service visits and appreciate you complementing our level of service. We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 21, 2022

It was impressive Bryan drove the car for us. He explained details to us. Nice experience overall and we love our new car. More

by Taetae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy, Bryan Ward
Report | Print
Dec 22, 2022 -

Mercedes-Benz of Chicago responded

Hi Taetae, Thank you so much for your awesome review and 5-star rating! Your wonderful rating reflects our mission, delivering world-class service experiences! We look forward to serving you for many years to come! Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

December 20, 2022

I would like to thank Obi for such a pleasant experience. He was very accommodating and patient and knowledgeable. Keep up the good work 👍 More

by Katwright66kw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Report | Print
Dec 20, 2022 -

Mercedes-Benz of Chicago responded

Hi Katwright66kw, Congratulations on your gorgeous Benz! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Obi ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

December 20, 2022

Experience exceeded expectations. obi and Roy were excellent. Dealership was clean. Excellent experience - will recommend More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Report | Print
Dec 20, 2022 -

Mercedes-Benz of Chicago responded

Hello Rob, Congratulations on your beautiful Benz! The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Obi and Roy have always been helpful, knowledgeable, and assisting you the best pricing to care for the vehicle of your choice. We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Mercedes-Benz of Chicago

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