Mercedes-Benz of Chicago

Matt Poore is an excellent advisor. Very professional and helpful. Makes customers feel special. Explained every detail well , called and texted with updates. Got a lot of work done in Very professional and helpful. Makes customers feel special. Explained every detail well , called and texted with updates. Got a lot of work done in one day. Thanks Mercedes Benz of Chicago and thank you you Matt Poore for such a great service. Thanks for also providing a loaner . The experience was very pleasant and satisfying. Matt is the best advisor one can have . More

Many time we came there the dealer services very very very good! Obinna has excellent services! very good! Obinna has excellent services! More

Bryan was informative and pleasant. He had the car ready for us. We were out of the dealership in less than an hour with our new vehicle. He had the car ready for us. We were out of the dealership in less than an hour with our new vehicle. More

Bryan was really patient and worked either me 2nd time even though our first time deal didn’t go through, he was very patient and during the whole process and even worked to get a good financing. Hands do even though our first time deal didn’t go through, he was very patient and during the whole process and even worked to get a good financing. Hands down best sales person I ever interacted More

Obi is amazing, he made the process super smooth. His service is beyond expectations! Even he delivered the car to me in Carterville, IL!! Highly recommended, great experience His service is beyond expectations! Even he delivered the car to me in Carterville, IL!! Highly recommended, great experience More

Joanna was excellent. Has a lot of product knowledge and is very friendly. Definitely recommend her!! Has a lot of product knowledge and is very friendly. Definitely recommend her!! More

We love to do our business here, even though it’s an hour away from our home. The sales manager, and all other sales/finance guys who help us are great to work with. They are knowledgeable and I trust their away from our home. The sales manager, and all other sales/finance guys who help us are great to work with. They are knowledgeable and I trust their advice and suggestions. More

Every step of the process from texting with Raul, to arriving at the dealership, to the full sales experience with Andrea was excellent. The used GLA we purchased was in amazing condition, with a fair arriving at the dealership, to the full sales experience with Andrea was excellent. The used GLA we purchased was in amazing condition, with a fair and transparent price. We also loved that Raul (who had another appointment at the time) passed our sale to Andrea, who has only been with the dealership for two weeks. We were delighted to work with her - she did a superb job servicing us, was very knowledgeable, and it was nice to see her colleagues quickly assist her when she had a question. Once we agreed on a price, Venita assisted with our loan. She was amazing and was able to secure a reasonable interest rate and help us with the purchase of a 3-year warranty. Overall, everyone we encountered was lovely, and we are thrilled to own our first (hopefully of many) Mercedes-Benz! Thank you for making the car buying experience delightful! More

Very friendly and has a great attitude. Made the purchasing process easy and pain-free. Highly recommend him as a sales respresentative. Made the purchasing process easy and pain-free. Highly recommend him as a sales respresentative. More

So great! Love him with his patience and kindness with all of the works done! Love him with his patience and kindness with all of the works done! More