Mercedes-Benz of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,174 reviews
Had a great experience, Straight to the point, No beating around the bushes. Gave me the best deal. i am looking forward to coming back whenever I need another new vehicle! around the bushes. Gave me the best deal. i am looking forward to coming back whenever I need another new vehicle! More
Guido Lima was extremely helpful in getting me the exact car that I wanted at a reasonable price. He was attentive and followed up to make sure my husband and were satisfied with our purchase. Moe, who is car that I wanted at a reasonable price. He was attentive and followed up to make sure my husband and were satisfied with our purchase. Moe, who is in charge of finances, was terrific to work with, as was Natalie who showed us how to use all the "bells and whistles" on our new Mercedes. More
The overall experience was great. Everyone at Mercedes Benz of Chicago was extremely helpful, polite, and knowledgable. Guido (salesman)made the process of purchasing a car painless with his no pressure Benz of Chicago was extremely helpful, polite, and knowledgable. Guido (salesman)made the process of purchasing a car painless with his no pressure approach. I would recommend purchasing a vehicle from Mercedes Benz of Chicago to anyone. More
I live in St Louis and after having done my homework on the Mercedes dealers in Missouri and Illinoi, I chose Mercedez Benz of Chicago and was much satisfied with my choice. The sales person was Guido Lima the Mercedes dealers in Missouri and Illinoi, I chose Mercedez Benz of Chicago and was much satisfied with my choice. The sales person was Guido Lima. He was very friendly, answered all our questions and offered good service. They prices at this dealership were lower when compared to other dealerships. The best part is they are negotiable. I financed with them and received my aotu loan at a very low APR. What more can i say, overall i was well satisfied with the service they provided. Anand More
We visited Fletcher-Jones on a number of occassions and always found the staff friendly and welcoming. We worked specifically with Mike Kendall on two visits to puchase an E350 and have nothing but positiv always found the staff friendly and welcoming. We worked specifically with Mike Kendall on two visits to puchase an E350 and have nothing but positive things to say. He was always professional and worked with us to find the car we wanted. On the finance side, we thought Moe was great. He was thorough, knowledgeable and helped work out a fair deal for us. Overall, a great experience. We would definitely go back. More
Mr. Smalzar went out of his way to find the vehicle with the options we were looking for at our price point. He really did an excellent job and I would not hesitate to buy another vehicle from him again. H the options we were looking for at our price point. He really did an excellent job and I would not hesitate to buy another vehicle from him again. His customer service skills are outstanding! More
I loved working with Michael Thorton. He was gracious, informative, and attentive. The car buying experience was the best I've ever had. Thank you, Michael. informative, and attentive. The car buying experience was the best I've ever had. Thank you, Michael. More
I came into the Mercedes Benz of Chicago to lease a c300 4matic. Austin was the salesperson helping me. He was great, extremely helpful and very friendly. Austin helped to find me an amazing deal and made s 4matic. Austin was the salesperson helping me. He was great, extremely helpful and very friendly. Austin helped to find me an amazing deal and made sure it was exactly what i wanted. Moe G. got all my financing approved and was very fast and knowledgable in every financing option compared to other places I've been. The car is amazing and Has everything imaginable. I'm so happy I got my car from this dealership and plan on getting my future cars from Austin! More
Kim went out of his way to make sure the car buying experience was as stress free as possible. Even after slight hiccup at delivery, Kim came through in the end to make sure everything worked out to my experience was as stress free as possible. Even after slight hiccup at delivery, Kim came through in the end to make sure everything worked out to my satisfaction. More
EVERYONE I WORKED WITH WAS VERY PROFESSIONAL, CURTEOUS AND WILLING TO HELP IN ANY WAY POSSIBLE. MR. SMALZER WENT OUT OF HIS WAY TO ACCOMMODATE MY BUSY SCHEDULE AND WAS EXCEEDINGLY PATIENT. HE'S A GREAT AND WILLING TO HELP IN ANY WAY POSSIBLE. MR. SMALZER WENT OUT OF HIS WAY TO ACCOMMODATE MY BUSY SCHEDULE AND WAS EXCEEDINGLY PATIENT. HE'S A GREAT SALESMAN WITHOUT OVERSTEPPING BOUNDARIES. I RESPECT HIM FOR HIS WORK ETHIC AND FEEL I CAN RELY ON HIM AS WELL AS NATALIE AND TRAVIS IF I SHOULD NEED ANY HELP WITH MY BEAUTIFUL, NEW MB. I WOULD RECOMMEND YOUR DEALERSHIP TO MY FRIENDS AND SUGGEST THAT THEY ASK FOR MR. SMALZER TO HELP IN THEIR PURCHASE. RESPECTFULLY, MARIA SLOBODIAN, MD More