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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,174 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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1520 W. North Avenue

Chicago, IL

60642

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Showing 1,174 reviews

October 31, 2012

Had a great experience, Straight to the point, No beating around the bushes. Gave me the best deal. i am looking forward to coming back whenever I need another new vehicle! More

by Jason6188
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Recommend Dealer
Yes
Employees Worked With
Guido Lima
October 30, 2012

Guido Lima was extremely helpful in getting me the exact car that I wanted at a reasonable price. He was attentive and followed up to make sure my husband and were satisfied with our purchase. Moe, who is More

by Evelyn Hoffmann
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Recommend Dealer
Yes
Employees Worked With
Guido Lima
October 19, 2012

The overall experience was great. Everyone at Mercedes Benz of Chicago was extremely helpful, polite, and knowledgable. Guido (salesman)made the process of purchasing a car painless with his no pressure More

by Jtgaatz
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Price
Recommend Dealer
Yes
Employees Worked With
Guido Lima, Anthony Scala, Moe g
October 05, 2012

I live in St Louis and after having done my homework on the Mercedes dealers in Missouri and Illinoi, I chose Mercedez Benz of Chicago and was much satisfied with my choice. The sales person was Guido Lima More

by incredibles9438
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Price
Recommend Dealer
Yes
Employees Worked With
Guido Lima
October 04, 2012

We visited Fletcher-Jones on a number of occassions and always found the staff friendly and welcoming. We worked specifically with Mike Kendall on two visits to puchase an E350 and have nothing but positiv More

by smwill
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Michael Kendall, Christopher, Moe
September 20, 2012

Mr. Smalzar went out of his way to find the vehicle with the options we were looking for at our price point. He really did an excellent job and I would not hesitate to buy another vehicle from him again. H More

by jonjillb
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Recommend Dealer
Yes
Employees Worked With
Joe Smalzar
September 17, 2012

I loved working with Michael Thorton. He was gracious, informative, and attentive. The car buying experience was the best I've ever had. Thank you, Michael. More

by JBPEPPLE
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Price
Recommend Dealer
Yes
Employees Worked With
Michael Thorton
September 06, 2012

I came into the Mercedes Benz of Chicago to lease a c300 4matic. Austin was the salesperson helping me. He was great, extremely helpful and very friendly. Austin helped to find me an amazing deal and made s More

by AshleyWes
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Austin reel, moe g.
September 04, 2012

Kim went out of his way to make sure the car buying experience was as stress free as possible. Even after slight hiccup at delivery, Kim came through in the end to make sure everything worked out to my More

by Ashurb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Norah
August 01, 2012

EVERYONE I WORKED WITH WAS VERY PROFESSIONAL, CURTEOUS AND WILLING TO HELP IN ANY WAY POSSIBLE. MR. SMALZER WENT OUT OF HIS WAY TO ACCOMMODATE MY BUSY SCHEDULE AND WAS EXCEEDINGLY PATIENT. HE'S A GREAT More

by MARUSIA
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE SMALZER, NATALIE AND TRAVIS
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