Mercedes-Benz of Chicago

I returned to Mercedez Benz Chicago 3 weeks ago even though I had moved to the west suburbs the year before. The reason was my great experience with Paul Price on my first purchase in 2011. Paul is one though I had moved to the west suburbs the year before. The reason was my great experience with Paul Price on my first purchase in 2011. Paul is one of those folks you come accross that really loves what he does. He really enjoys selling cars but selling Mercedes seems to be a passion. As he put it to me, "there are no bad choices at Mercedes", when I couldn't make my mind up on car. Not only is Paul a personable person but he goes the extra mile to make your experience as stress free as possible. He was attentive to my family's needs when making the purchase which helped out a whole lot with the wife! When stopping by Mercedes Chicago, I recommend you see Paul Price but expect 3 things; 1. A knowledgable and courteous sales rep, 2. A phone call on your birthday to a personal rendition of happy birthday, and 3. Not a smooth talker but definitely a smooth dresser!As long as I buy Mercedes, I will buy from Paul Price! More

Everyone at Mercedes-Benz Chicago was friendly and engaging. Guido was very informative and accomodating. He was more than happy to pull the specific car I wanted to drive out of the show room. Guido engaging. Guido was very informative and accomodating. He was more than happy to pull the specific car I wanted to drive out of the show room. Guido answered all my questions on the test drive and was never pushy. Moe was very professional and explained the different financial directions available to me. The financial process was quick and easy although the terms were slightly different from the first time we talked. Natalie was a nice touch before I drove MY car off the lot. She got into the car with me and walked through all the features. To top off the great experience, Guido followed me home to drop off the car I was driving. This has been a good start to my first Mercedes and I am hopeful I will have the same rave reviews at the end of my lease. More

I worked with Frank and he got me a great deal while being conscious of my time constraints. I ended up getting a better car for a lower payment. I would recommend Frank and Mercedes-Benz Chicago to any being conscious of my time constraints. I ended up getting a better car for a lower payment. I would recommend Frank and Mercedes-Benz Chicago to anyone looking for a great car at a fair price! More

3I was looking to replace my very old SUV with a new one with all the bell and whistles. My fiance and I walked into Fletcher Mercedes-Benz and we were greeted by Alvin Smith. I had been researching various with all the bell and whistles. My fiance and I walked into Fletcher Mercedes-Benz and we were greeted by Alvin Smith. I had been researching various brands of SUVs and I had a good idea of what I wanted. I had met so many sales people in the process of looking for the right SUV that it typically turns me off. However, Alvin made us feel very comfortable and there were no hard pressure sales tactics. He was very patient with me as I had a ton of questions and I couldn't make up my mind. He allowed me to take the time to sort through my thoughts and research before I made final decision. Alvin has very good nurturing quality about him that makes you feel like you're family. The next vehicle I purchase, I will definitely return to Alvin as he is very knowledgeable, respectful and nurturing. I love my new Mercedes SUV!!! Thank you Alvin and all of the rest of the Fletcher Mercedes-Benz family! More

I had the pleasure of working with and purchasing a new S550 from Michael Kendall. He was polite, attentive, easy to work with with great follow-up. In short made the entire transaction as smooth as poss S550 from Michael Kendall. He was polite, attentive, easy to work with with great follow-up. In short made the entire transaction as smooth as possible. After I purchased the new S550 Michael Kendall followed up with a telephone call to once again thank me for my business and to determine if I had any questions. Further he also wished to determine if he could be of further assistance informing me not to hesitate to call him directly should the need arise. I would reccomend to anyone who is in the market to purchase a Mercedes to contact Michael Kendall directly. More

The experience that I had could have gone in a few different directions. I was in the market to replace my S550 and had contacted several dealerships within the Chicago la different directions. I was in the market to replace my S550 and had contacted several dealerships within the Chicago land area none of which did any follow up with me from my initial contact to provide any additional services. I was disappointed with the level of service I was receiving from Mercedes Benz so I had began looking at other dealerships outside of Mercedes Benz and decided to give this dealership a chance. I called MB Of Chicago and was transferred to Mr. Joseph Smalzer who greeted me with such enthusiasm, I told Joe what I was in the market for and he immediately started the search to getting me into my new car. Joe did all the required follow up and follow through and at the end I purchased a beautiful 2013 E350 Coupe. Thank you Joe ! It was a absolute pleasure doing business with Joe and the staff of Mercedes Benz Of Chicago and I am looking forward to continuing this relationship. More

I was very pleased with the service I experienced while purchasing new E350. The best part was how easy and quick I was in and out. I've bought from this Mercedes Dealership before and will use and recomme purchasing new E350. The best part was how easy and quick I was in and out. I've bought from this Mercedes Dealership before and will use and recommend them in the future. More

Alvin Smith was fabulous and the entire team was really helpful. I will only use them from now on. Will recommend him to everyone I know. Thank you. Mary Lu Roffe helpful. I will only use them from now on. Will recommend him to everyone I know. Thank you. Mary Lu Roffe More

My wife and I recently purchased a CPO GLK 350. We had a great experience with our sales rep, Sandra; she worked with our schedules for setting up the test drives and was very helpful through the whole proc great experience with our sales rep, Sandra; she worked with our schedules for setting up the test drives and was very helpful through the whole process. Sandra made our purchase a fun, relaxing, and rewarding experience. Additionally, working with Travis in the finance department was also a real treat, he walked us through all of our options and showed why the MB Chicago team is so renowned. More

Every moment of our experience with MB of Chicago and our sales person Mike Kendall was outstanding. Mike was extremely knowledgable and attentive to our needs. The support staff was tops. We are deli sales person Mike Kendall was outstanding. Mike was extremely knowledgable and attentive to our needs. The support staff was tops. We are delighted with our entire experience and our new Mercedes E350 Cabriolet. More