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Mercedes-Benz of Chicago

Chicago, IL

Overview
Reviews
Vehicles
4.8
1,169 Reviews
Call Dealership (312) 628-4500
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1520 W. North Avenue

Chicago, IL

60642

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Showing 1,169 reviews

March 04, 2023

Overall it was very nice all the staff was nice & helpful I would recommend anyone More

by Deja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Hysen Alickolli, Joanna Davila
Report | Print
Mar 06, 2023 -

Mercedes-Benz of Chicago responded

Hi Deja, The team at Mercedes-Benz of Chicago appreciates you taking the time to share your kind sediments regarding your first visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

March 02, 2023

Great facility, professional staff. Andrea was great to work with. Easy process and a overall great experience. More

by anthony.manfredi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Ramirez
Report | Print
Mar 02, 2023 -

Mercedes-Benz of Chicago responded

Hello anthony.manfredi, Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Andrea the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come! Warm Regards Your Friends and Family at Mercedes-Benz of Chicago

February 28, 2023

Obi was great to work with, very knowledgeable, and hard working. He made my experience top notch. I’d recommend him for your next car More

by mastersbaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lok Wong, Obinna Agba
Report | Print
Feb 28, 2023 -

Mercedes-Benz of Chicago responded

Hello Mastersbaker, Thank you for the opportunity to serve you and sharing your kind compliments for Obi! We are truly thrilled to have you as part of our Fletcher Jones family and look forward to working with you for many years to come. Happy motoring, Kimberlee Camargo Reputation and Brand Loyalty Manager

February 27, 2023

Good looking guy and gave me a super great deal 🤝 very patientce and understanding! Enjoy the process and the transection. More

by EQS580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obinna Agba
Report | Print
Feb 28, 2023 -

Mercedes-Benz of Chicago responded

Hi EQS580, The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. Our team was beyond happy to read that we have always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

February 27, 2023

Kelly Smith was very polite and answered every question I had some before I asked thank you for your knowledge More

by Dirtyred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Smith
Report | Print
Feb 28, 2023 -

Dirtyred responded

Yes this was me

Feb 28, 2023 -

Mercedes-Benz of Chicago responded

Hello Dirtyred, Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an outstanding experience. It was our pleasure to help you get to know every aspect of your vehicle, and we are delighted to hear that Kelly provided exceptional service. We look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

February 26, 2023

Andrea was extremely helpful and professional. It’s nice to have someone with patience that takes the time to explain everything thoroughly. More

by Rosayanez312
Recommend Dealer
Yes
Employees Worked With
Andrea Ramirez
Report | Print
Feb 28, 2023 -

Mercedes-Benz of Chicago responded

Hi Rosayanez312, Congratulations on your beautiful recent purchase! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Andrea ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Mercedes-Benz of Chicago

February 25, 2023

The Team was very friendly and easy to work with from start to finish. They made sure I was kept up to date on every step of the process. Jesus and the team did an outstanding job! More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Ramos
Report | Print
Feb 28, 2023 -

Mercedes-Benz of Chicago responded

Hi LB, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Jesus and appreciate you complementing our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

February 21, 2023

They did great helping us pick out a suitable vehicle and were knowledgeable in their vehicles More

by Cmagder 10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bertin Covarruvias
Report | Print
Feb 21, 2023 -

Cmagder 10 responded

Great job!

Feb 21, 2023 -

Mercedes-Benz of Chicago responded

Hi Cmagder10, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Best, Your Friends and Family at Mercedes-Benz of Chicago

February 19, 2023

Jesus Roman was very professional in explaining the service that my vehicle needed. He was very knowledgeable and patient with my questions. Thank you. More

by h.irma07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Roman
Report | Print
Feb 19, 2023 -

h.irma07 responded

Excellent service by Jesus Roman and the rest of the staff. Everyone was very professional, friendly, and welcoming. Service to my vehicle was done in a timely fashion and details were explained well by Jesus. The loaner car was extremely convenient. Would definitely recommend this establishment!

Feb 21, 2023 -

Mercedes-Benz of Chicago responded

Hello h.irma07,. Thank you for choosing Mercedes-Benz of Chicago. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service by Jesus. Your recommendations are truly a gift. All the Best, Your Friends and Family6 at Mercedes-Benz of Chicago

February 18, 2023

Andrea, sales, financing, GM, everyone encountered was great, best customer services. Dealer is very nice and clean. More

by tao.wuang
Recommend Dealer
Yes
Employees Worked With
Jim Jordan, Matthew Schenek, Marcus Jones, Leon Smith, Hysen Alickolli, Walter Salcedo , Angel Flores , Layma Ektova, Andrea Ramirez
Report | Print
Feb 21, 2023 -

Mercedes-Benz of Chicago responded

Hello tao.wuang, Thank you for choosing Mercedes-Benz of Chicago. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future. Best, Your Friends and Family at Mercedes-Benz of Chicago

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