Mercedes-Benz of Chicago

Verry fredly staffs It was the first time that i visited this service center but everything was exeptional. My sercice adviser Chuck really take care of my car and make m It was the first time that i visited this service center but everything was exeptional. My sercice adviser Chuck really take care of my car and make me feel VIP .Tnx Chuck More

Perfect experience Melvin Peeples and the Mercedes Benz staff were courteous, thorough and efficient. I was greeted when I drove into the service area and directed to my Melvin Peeples and the Mercedes Benz staff were courteous, thorough and efficient. I was greeted when I drove into the service area and directed to my service representative. I received a comprehensive, easy to read report on the areas of my car that needed to be repaired. More

very good if not better Kyle performed very well in the transaction from start to finish. He navigated through the mountain of required papers with initials and signatures Kyle performed very well in the transaction from start to finish. He navigated through the mountain of required papers with initials and signatures gracefully. Answered questions or obtained answers if he couldn't. Impressive knowledge of options and their confusing workings. Sorry we had to rush him because the array is daunting. He appears to welcome any questions which might arise in the future and assuredly they will. Nice gesture. Enjoyed visiting with Travis in F&I (via phone) though he was off on Tuesday. Mike was knowledgeable and didn't overpower us. Suggestion: With the mountain of paper and your awesome dealership, how about a nice/fancy folder for all the papers rather than an Office Max file? The car is a beauty. More

courteous explains car well. Not too pushy. lenient on test drives. quick to find a car that suits your needs. explains car well. Not too pushy. lenient on test drives. quick to find a car that suits your needs. More

awesome Awesome. Things were done very quick. Very professional. Was not waiting long. The waiting area was nice and comfortable while waiting. I would r Awesome. Things were done very quick. Very professional. Was not waiting long. The waiting area was nice and comfortable while waiting. I would recommend the service station to all my friends More

Routine Service My service advisor Erick McCormick always makes the service of my car very easy. Everyone in the service department is very helpful and courteous My service advisor Erick McCormick always makes the service of my car very easy. Everyone in the service department is very helpful and courteous More

Customer Service and Beyond My rating comes from attention given to detail on my automobile aligned with outstanding customer service received from Mr. Benson. Please pass on my My rating comes from attention given to detail on my automobile aligned with outstanding customer service received from Mr. Benson. Please pass on my GRATITUDE. Thanks! More

Solid Customer Service Chuck Benson took excellent care of the multiple issues that I had to deal with. He kept me advised of the progress and let me know all available serv Chuck Benson took excellent care of the multiple issues that I had to deal with. He kept me advised of the progress and let me know all available service options. More

B1 service on car Absolutely the friendliest staff in the service building. Offered water and very attentive. I was even given a free car wash and they vacuumed the ins Absolutely the friendliest staff in the service building. Offered water and very attentive. I was even given a free car wash and they vacuumed the inside! Overall, a great experience. More

Great customer service Erick McGregor is always great to work with in the service department. He is very knowledgeable and always does a great job. He provides great custome Erick McGregor is always great to work with in the service department. He is very knowledgeable and always does a great job. He provides great customer service. More