Mercedes-Benz of Chicago

Vehicle purchase The selection is great and I think the price was fair. My salesman Paul Price did a great job explaining the whole process. He also explained all feat The selection is great and I think the price was fair. My salesman Paul Price did a great job explaining the whole process. He also explained all features of my new vehicle. More

Great Experience with Mercedes of Chicago! Carlos did a tremendous job exceeding every need and would recommend him and Mercedes of Chicago to all friends and family. I am beyond satisfied and Carlos did a tremendous job exceeding every need and would recommend him and Mercedes of Chicago to all friends and family. I am beyond satisfied and pleased with my experience and the value of my vehicle. More

New Mercedez Benz Purchase Experience Greg was an excellent sales man. He made sure that I understood all of my options and helped my find my new car. I would recommended Greg to any of Greg was an excellent sales man. He made sure that I understood all of my options and helped my find my new car. I would recommended Greg to any of my friends in the future. The Finance guy was patient and help me understand all of my options so that I could make the best purchase decision. There was no pressure at all. Thanks, More

Another great experience! I am a repeat customer who is always impressed with MB Chicago! The seamless transaction, the service, the efficiency of the team, the greeting upon a I am a repeat customer who is always impressed with MB Chicago! The seamless transaction, the service, the efficiency of the team, the greeting upon arrival all adds up to a wonderful, memorable experience. Thanks Josh! More

The best experience I had the best experience at this dealership. I made an appointment with salesman Emil after few emails regarding C 300 car. He was knowledgeable, fri I had the best experience at this dealership. I made an appointment with salesman Emil after few emails regarding C 300 car. He was knowledgeable, friendly, patient ... The finance guy Mike was also amazing. He make the deal work for my budget. We recommending them to everyone! More

Best car buying exprience Darius spent many hours patiently working with us to find the perfect used Benz. He answered all our questions and never pressured us into anything. T Darius spent many hours patiently working with us to find the perfect used Benz. He answered all our questions and never pressured us into anything. Thanks Darius! And a shout-out to Matt who stepped in at the 11th hour to find the car that we finally purchased. We will recommend MB of Chicago without hesitation. More

Amazing experience! Everyone was extremely knowledgeable and friendly. They were not pushy at all and gave us a great deal! This place really does go above and beyond to Everyone was extremely knowledgeable and friendly. They were not pushy at all and gave us a great deal! This place really does go above and beyond to please their customers. Highly recommend! More

Sales ok, service after. ..lies I purchased my car in the end of April and my salesperson was kind, and helpful and told me all about the car. That is what got them 1 star. Too much I purchased my car in the end of April and my salesperson was kind, and helpful and told me all about the car. That is what got them 1 star. Too much actually. He mentioned the mbrace free trial. He omitted that I'd need an upgrade to the system for $180. That sounds free. The Sirius trial, they didn't notify Sirius that a new owner has the car, so I had to fight for an hour with Sirius saying my trial was supposed to be 90 days, not 36. Then there was a leak in the tire I was assured was fixed we saw on the test drive and was told if it was still a problem, they would take care of it. 2 visits and a battle for the payment are 5 hours I'll never get back. Then a glitch in the nav system they refuse to correct it but acknowledge it is a problem that was a manufacturing defect but say it will cost $280. So much for the warranty and standing by their product. And if you want a loaner car, book it a month in advance. Not only will I never buy a mercedes, but fletcher jones dealers are awful. They've mastered the bait and switch. Not to mention, I had to wait 2 weeks for cup holders, floor mats, and a spare key. AVOID THEM AT ALL COSTS More

A very good experience Darius was informative, patient and helpful during the sales process. He did a good job of outlining cost and explaining the function of the vehicle. Darius was informative, patient and helpful during the sales process. He did a good job of outlining cost and explaining the function of the vehicle. More

Amazing Buyer Experience, Thumbs Up The sales representative, Dennis Jones and business office staff, Jennifer were extremely customer focused and professional. The dealership managemen The sales representative, Dennis Jones and business office staff, Jennifer were extremely customer focused and professional. The dealership management, sales representative, front desk and business office personnel went above and beyond to demonstrate that they valued my business. Great job! More