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Mercedes-Benz of Chicago
Chicago, IL
1,174 Reviews
Mercedes-Benz vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment.
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,174 reviews
April 01, 2023
I would describe this dealership as best in class because it is full service, efficient, friendly and convenient. it is full service, efficient, friendly and convenient. More
by IM
Employees Worked With
March 30, 2023
Joanna Davila is knowledgeable, professional and one of the funniest salespersons I’ve had the pleasure of doing business with. She worked with me to trade in my leased Jaguar to get a new Mercedes and mad the funniest salespersons I’ve had the pleasure of doing business with. She worked with me to trade in my leased Jaguar to get a new Mercedes and made the experience seamless. I highly recommend that you buy your next vehicle from her. More
by EricGLC300
March 30, 2023
Andrea was wonderful to work with, no pressure and easy to talk thru this big decision with. thank you!! to talk thru this big decision with. thank you!! More
by shbanana7
March 28, 2023
Sam is a great person to work with! This is the second car I obtain from him. He is very knowledgeable about the cars as well as helps you get the best deal possible. I very much apprec This is the second car I obtain from him. He is very knowledgeable about the cars as well as helps you get the best deal possible. I very much appreciate his attentiveness and his patience to ensure you get the car that best fits you. More
by Dario
March 27, 2023
I consider myself a lucky one to reach out to a highly professional member of Mercedes Ms. Jouanna who professionally, with dedication and respect delt and made my deal possible. With her help i got a won professional member of Mercedes Ms. Jouanna who professionally, with dedication and respect delt and made my deal possible. With her help i got a wonderful car. Ms. Jouanna i believe is an asset for company and earning very good repute for Mercedes. She definitely deserves a high position. God bless you and keep the good work up. More
by akhtar0083
March 27, 2023
Joanna was amazing. Very patient, attentive and knowledgeable. I’ve bought many of vehicles from Joanna as well as my family and she never disappoints. Keep doing wha Very patient, attentive and knowledgeable. I’ve bought many of vehicles from Joanna as well as my family and she never disappoints. Keep doing what you do! More
by Mmartinez7520
Employees Worked With
March 25, 2023
Joanna was such a pleasure to work with! She responded to all of our questions very quickly and made the buying process so smooth. I highly recommend working with her! She responded to all of our questions very quickly and made the buying process so smooth. I highly recommend working with her! More
by Kevinmacphaill
Employees Worked With
March 24, 2023
Joanna took the best care of me the minute I walked in the door. Always with professionalism and a smile. Thank you Joanna the door. Always with professionalism and a smile. Thank you Joanna More
by Adeledroberson
Employees Worked With
March 22, 2023
The main reason I bought the car is Bryan sent me videos/photos and super proactive in showing me the car. Easy to deal with and the process was quick. Even got a good lunch recommendation. Great sal videos/photos and super proactive in showing me the car. Easy to deal with and the process was quick. Even got a good lunch recommendation. Great sales rep and dealership! More
by Robert M.
March 20, 2023
I bought a used 2019 Mercedes a GLC 300. I came here to assign the app to my name and deactivate the old user account. Joanna is very helpful and proactive helping me to assign my name and a I came here to assign the app to my name and deactivate the old user account. Joanna is very helpful and proactive helping me to assign my name and activate the Mercedes me app to my name. Appreciate her help! More
by souravdada88
Employees Worked With
