Mercedes-Benz of Chesterfield

The entire staff, at least the ones I’ve dealt with have been great. They keep their appointments work is completed quickly. and efficiently. been great. They keep their appointments work is completed quickly. and efficiently. More

Great service and friendly employees. We have been going here for years and purchased many cars. We have been going here for years and purchased many cars. More

Great Dealership always responsive to my needs. The Service rep (Morgan) is always helpful and makes you feel like your the only customer that she has to take of. Would recommend dealership to all o The Service rep (Morgan) is always helpful and makes you feel like your the only customer that she has to take of. Would recommend dealership to all of my friends More

As always, my experience with MB of Chesterfield was top notch. My advisor was amazing and the service was on time and expedient. I brought my laptop to work while I waited for my car, and the setup was com notch. My advisor was amazing and the service was on time and expedient. I brought my laptop to work while I waited for my car, and the setup was comfortable and clean. More

Good service and reasonable rates . They have helped me with dropping the vehicle at home on time They have helped me with dropping the vehicle at home on time More

Everyone of the staff is polite, professional and willing to help! Very pleasant atmosphere and no pressure whatsoever from the sales team! to help! Very pleasant atmosphere and no pressure whatsoever from the sales team! More

I had such a great experience at this dealership! My past experience with other dealership in the past several months or since looking to purchase a used car have not been the best experience., So I My past experience with other dealership in the past several months or since looking to purchase a used car have not been the best experience., So I was so pleased that this experience was great! Erin my sales associate was excellent!! Very informative, stayed in constant contact with me through the whole process and always keeping her word and making herself available to me even on her off days. She took care of everything that needed to be done. She delivered excellent customer service!! Every person I meet there was very kind and helpful. I would definitely recommend Mercedes-Benz of Chesterfield to other family, friends and associates!! More

Vehicle intake rep was courteous, professional & thorough. Technicians worked through vehicle issues & recommended additional (logical) services, which I approved. Vehicle was returned to operating thorough. Technicians worked through vehicle issues & recommended additional (logical) services, which I approved. Vehicle was returned to operating condition so I could continue my use of it for long-distance driving. However… 5:55pm on previous Sat, no one answered the phone at the dealership. I received zero help from dealership in getting appropriate tow assistance to get my vehicle to the repair facility. I repeatedly asked to speak in-person to the dealership GM, but his subordinates shielded him. The reputation of this brand is suffering, because of poor communication & inadequate training. More

Traveling through St. Louis I noticed my GL diesel was hesitating some so I came to this dealership. I spoke with Ryan Main the service manager and he made an appointment Louis I noticed my GL diesel was hesitating some so I came to this dealership. I spoke with Ryan Main the service manager and he made an appointment for me the very next morning. They diagnosed the problem and they proceeded to order the parts help me get a rental car And do almost $10,000 of repair work on my vehicle over the course of five working days and over a holiday weekend. This was a tremendous effort by the mechanics involved and the service leadership of this dealership. I cannot thank them enough for their professionalism and the excellent job they did on my vehicle to get me back on the road. More