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Mercedes-Benz of Chesterfield

O'Fallon, MO

4.6
140 Reviews

951 Technology Dr

O'Fallon, MO

63368

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Showing 140 reviews

October 01, 2024

Very helpful and courteous sales and finance personnel. Easiest car purchase experience I have ever had. More

by michellefourtney@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin (sales) and Chad (finance)
September 29, 2024

Too my Mercedes here for regular service. Adam was very courteous and professional. Looks like the service was done quickly, but cleanup took longer. More

by subrajesh.signups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
September 28, 2024

First visit to Mercedes-Benz of Chesterfield. Location is convenient for us. Process was smooth and service was efficient. Advisor friendly and knowledgeable. Waiting area relaxed and not too More

by Patty B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
September 21, 2024

Dealership kept me informed as to progress of service required and costs. Everyone was very polite and helpful.. car came back to me washed and vacuumed. Would definitely recommend this dealership. More

by Bfrobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan , Patrick Kellermann
September 17, 2024

The staff at Mercedes- Benz Chesterfield are very professional and patient, they are really helpful in my new vehicle purchase and after sale assistance. I am grateful for their service and love my n More

by leijin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Dougherty, Roy Dreiling, Chad Trulove II
September 17, 2024

Always a great experience. DeAnne always takes great care of me and my vehicles. First class operation More

by drtimcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wolk, Patrick Kellermann
September 17, 2024

Our experience was good. We worked with Deann, who was great to work with. Met all expectations. More

by bluzfan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deann
September 09, 2024

Dealership is very great when dealing with you. They want to sell cars so any deal that is reasonable they will accept More

by corwinmacklin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Althage, Tom Burtelow, Bret Donaldson, Tim Wells
September 08, 2024

Third party service appointment process needs improvement. They assigned me to the wrong service advisor and knew nothing about the service special. Bring back loaner cars. Both service vehicles More

by graydavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
Sep 13, 2024 -

Mercedes-Benz of Chesterfield responded

Thank you for your feedback. A member of our service management team should have already reached out to you to address your concerns. If you have not spoken to anyone yet, please do not hesitate to reach out to Ryan Main at (314) 809-6957. Thank you and we look forward to speaking with you.

September 05, 2024

Reed was very helpful answering my questions. He has good product knowledge and led me to the car that fit my budget. More

by Beckchuckbeck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Collins, Matt Althage, Tom Burtelow, Bret Donaldson, Tom Gibson, Denise Ligon