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Mercedes-Benz of Chesterfield

O'Fallon, MO

4.6
140 Reviews

951 Technology Dr

O'Fallon, MO

63368

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Showing 140 reviews

October 27, 2024

Incredible service. Very polite and helpful. My car had a couple different issues that they help me work through! I felt they always looked out for my best interest. Pol More

by Lamartina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeAnn Pappageorge
October 27, 2024

In for regular service, 2 new tires, alignment and a starting battery on our GLC-300. Was greeted on-line and checked-in by Morgan who was courteous and efficient, and who communicated well throughout More

by STCAcuraFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
October 26, 2024

Good experience with Patrick Harrell. Easy to work with…we enjoy our new Mercedes. Met my expectations. More

by Jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Harrell
October 20, 2024

My experience from the time I got in to the time I left was awesome, very professional staff. More

by Barrsimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
October 19, 2024

My second visit to replace two rear tires before the winter season. I appreciate the attention and care my car received. I’m hoping to keep my car for many years to come. More

by joseph_fischetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deann
October 10, 2024

Update to Review - Their New Sales Manager Cal Rude called today and is Fedex the missing MB Tyre repair kit out. He acted as soon as he got word - kudos to him for taking care of this as soon as he sa More

by scott thomas
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cal Rude
October 10, 2024

World class customer experience provided by DeAnn and Milan, Service Provided was Fast, effective and great communication. More

by maufel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deann and Milan, Patrick Kellermann
October 07, 2024

Deann and the service by the technician was great. ..plus the complimentary car wash...Thanks More

by Mercedes man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deann Papageorge
October 04, 2024

The service I needed was performed in a timely manner and a fair price. Another item was noticed and I was informed. The loaner car was much appreciated. More

by Jarrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan , Patrick Kellermann
October 04, 2024

Brand new owners and desperate to fix an engine light caused by a faulty Nox sensor. Called on Friday 1:30 pm and talked to Shane and he assured me that the part would be in for repair by Monday. We adju More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane
Oct 11, 2024 -

Mercedes-Benz of Chesterfield responded

Good afternoon Peg and thank you for bringing this to our attention. A member of our management team should have already reached out to you to address your concerns. If you have not spoken with anyone yet, please do not hesitate to reach us at (314) 597-9489 and you may request to speak with Calmer Rude, Sales Manager. Thank you.

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