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Mercedes-Benz of Chesterfield

O'Fallon, MO

4.6
160 Reviews

951 Technology Dr

O'Fallon, MO

63368

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Showing 160 reviews

December 26, 2024

Marc was very knowledgeable and helpful in answering all my questions. He and the staff made the entire process of buying a car not only easy but pleasant. More

by jimpowers99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Young
December 23, 2024

Charged for windshield washer fill when it was full. This continues to be a problem. Charging for work that doesn’t need to be done and careless with dirty hands More

by Hcpc02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Kellermann
Jan 01, 2025 -

Mercedes-Benz of Chesterfield responded

We're sorry to hear that this happened in service. Please give us a call regarding this as soon as you have a moment. You may request to speak with Aj Clandro at (314) 597-9489. Thank you and we hope to get this turned around.

December 22, 2024

Always timely and totally professional services. Highly recommend for all Mercedes owners and their families. More

by Neallang
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
December 20, 2024

They are always very thorough and this time cheaper than estimated. The lady was great More

by whaleym282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A lady
December 10, 2024

Superb customer service, special thanks to Mathew Wagner ( sales consultant) for his help, positive attitude and smiley face. Purchasing the car took longer than usual, otherwise all was perfect More

by fedwa22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Wagner
December 07, 2024

Whenever I face any problem with my car, the service area is really helpful to solve it out. It gives me a peace of mind. More

by tinaonly11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
December 07, 2024

Best and fast service and great communication, suggestions very respectful service manager. I would recommend this dealership. More

by Vinod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
December 02, 2024

The service department consistently provides excellent service while completing the job right the first time. More

by Reggy T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan was my primary service representative. Patrick did an excellent job covering for her when I picked up the vehicle., Patrick Kellermann
November 27, 2024

Quick to get my car in, had a loaner ready for me, service was performed quickly and they washed my car! Very easy to work with and Morgan, my service advisor was great. More

by phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
November 27, 2024

DeAnn always does her best to make sure my Mercedes is in the best mechanical shape it can be. And the dealership is always neat and clean. More

by dkstev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeAnn
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