
Mercedes-Benz of Chesterfield
O'Fallon, MO
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Service is not consistent. We have had great experiences but also terrible ones. Hard to trust their work all of the time and hard to feel that we are valued as a customer. We have had great experiences but also terrible ones. Hard to trust their work all of the time and hard to feel that we are valued as a customer. More
Based on this visit, all was good, as it was covered under warranty. Other visits have not been that way, as they have always come up with lots of very expensive work they claim I need done. Not so su under warranty. Other visits have not been that way, as they have always come up with lots of very expensive work they claim I need done. Not so sure I trust them More
My service rep, Morgan, was and has been very friendly and professional, everytime I go in for service. The service department always explains what service needs attention by sending a video and explanat and professional, everytime I go in for service. The service department always explains what service needs attention by sending a video and explanation. More
EVERYONE TOOK GREAT CARE OF US. FROM PATRICK,CAL,CHAD AND ROY WERE AWESOME TO WORK WITH. WE ARE VERY SATISFIED WITH THE SERVICE WE HAVE RECEIVED FROM THE DEALERSHIP! WE LOVE OUR N FROM PATRICK,CAL,CHAD AND ROY WERE AWESOME TO WORK WITH. WE ARE VERY SATISFIED WITH THE SERVICE WE HAVE RECEIVED FROM THE DEALERSHIP! WE LOVE OUR NEW MERCEDES! More
Marc was very knowledgeable and helpful in answering all my questions. He and the staff made the entire process of buying a car not only easy but pleasant. my questions. He and the staff made the entire process of buying a car not only easy but pleasant. More
Charged for windshield washer fill when it was full. This continues to be a problem. Charging for work that doesn’t need to be done and careless with dirty hands This continues to be a problem. Charging for work that doesn’t need to be done and careless with dirty hands More