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Mercedes-Benz of Chesterfield

O'Fallon, MO

Overview
Reviews
Vehicles
4.6
167 Reviews
Call Dealership (636) 300-2290

951 Technology Dr

O'Fallon, MO

63368

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Showing 167 reviews

February 25, 2024

Service and staff exceed expectations as you would expect from a world class MB dealer and service facility More

by Joe G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deann Papageorge
Report | Print
February 21, 2024

Great dealership, I would recommend this dealership to to everyone. Everyone is very friendly and professional. More

by pwilli196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
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February 20, 2024

Each time I have had service done, I have been completely satisfied and impressed with the team and their ability to solve any issues. Deann is excellent. Very satisfied customer. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne and Eric.
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February 20, 2024

My service person Morgan was five star…. she was nice, informative and prompt in all my dealings with her More

by paul.schwetz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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February 10, 2024

I was pleased with the customer service! I will be returning !! In the past I had been disappointed, however this time customer service was excellent!! More

by jjonesjam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
Report | Print
February 06, 2024

Brought car in on a scheduled appointment to fix a "no signal" condition with satellite radio. The problem wasn't addressed the first day, and was about to sit another 2nd day until I objected. This is th More

by blattner1of5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Kellermann
Report | Print
Feb 14, 2024 -

Mercedes-Benz of Chesterfield responded

Greetings and thank you for bringing this to our attention, Mr. Blattner. A member of our management team should have reached out to you to address your service concerns. We look forward to assisting you and getting this turned around as well. Should you have any questions, please do not hesitate to call us at (314) 809-6957 and request to speak with Ryan Main, Thank you.

February 02, 2024

Deann and the people down at Mercedes of chesterfield are the best at customer service! They are always consistent and get the job done correctly and efficiently. More

by Ryan. Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deann!
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February 01, 2024

The employees lack knowledge about electric cars, and the service department is not performing effectively. More

by Naga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Wells, Patrick Kellermann, Tom Gibson
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Feb 03, 2024 -

Mercedes-Benz of Chesterfield responded

Greetings and thank you for bringing this to our attention. A member of our management team will be reach out to you to address your concerns. Thank you and we look forward to assisting you.

January 31, 2024

Staff are attentive and care about the service they provide. Technician research issues and go above and beyond to find solutions. More

by ann.g.washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan, Tom Gibson
Report | Print
January 29, 2024

Very pleased with the service I received at MB of Chesterfield. Always professional! A cut upon. Would like to give Erick. He handled my service visit as a professional. Great Job. Thanks. More

by tcsrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick in the Service Dept
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