Back

Mercedes-Benz of Chesterfield

O'Fallon, MO

4.6
167 Reviews

951 Technology Dr

O'Fallon, MO

63368

Directions

By Type

Showing 167 reviews

March 31, 2024

My sales person was very professional and answered my questions. Very helpful so I could understand the difference in the vehicle’s I was looking at. After making a selection the manager helped work out More

by willherr12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Wolk, Tim Wells, Patrick Kellermann
March 30, 2024

Solid technician staff. Would recommend anybody to this dealership. They always take care of my car. More

by Wkrodgers511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
March 30, 2024

Service was late taking me in for appt but did get my warranty issues addressed. More

by Terry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan, service writer
March 21, 2024

Easy to make a reservation courteous service writer and great service even a car wash More

by Lgoaldy
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
March 19, 2024

Service experience was not what I hoped. Deann was very helpful and attentive but the diagnostics were very vague and not helpful in determining whether to get service done. Two calls to th More

by JB
Recommend Dealer
Yes
Employees Worked With
Deann P was very helpful when checking in.
Mar 20, 2024 -

Mercedes-Benz of Chesterfield responded

Thank you for your honest feedback. We are disappointed to learn that we could not meet your expectations in service. We would love to have the opportunity to address your concerns, however you didn't include your name. If you have a moment, please give us a call at (314) 809-6957 and request to speak with Ryan Main, our Service Manager. Thank you and we hope to hear from you.

March 18, 2024

I could not be more pleased with the service interaction. Communication was fast and efficient. Customer service was outstanding. I felt confident that this issue was identified and resolved in the best wa More

by Shelley Axtetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Main
March 13, 2024

Great sales and service people. I look forward to doing business with them again in the future. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Reed Raleigh and product specialist Roy Dreiling were 5 star
March 03, 2024

Very clean. Service department do everything they can to make sure the problem is resolved. Really appreciate that. And a car dealership. More

by Rcchambers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kellermann
February 28, 2024

Wonderfully responsive Efficient Clean environment with a nicely stocked waiting room Friendly and very knowledgeable More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Althage
February 27, 2024

Our salesman was very helpful and professional. Our test drive sealed the deal for our making the purchase. More

by Gevans123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reed Raleigh
...
10
...