
Mercedes-Benz of Chesterfield
O'Fallon, MO
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My sales person was very professional and answered my questions. Very helpful so I could understand the difference in the vehicle’s I was looking at. After making a selection the manager helped work out questions. Very helpful so I could understand the difference in the vehicle’s I was looking at. After making a selection the manager helped work out a fair deal and went above and beyond to make it as smooth as possible. More
Service experience was not what I hoped. Deann was very helpful and attentive but the diagnostics were very vague and not helpful in determining whether to get service done. Two calls to th Deann was very helpful and attentive but the diagnostics were very vague and not helpful in determining whether to get service done. Two calls to the service department were not answered. On line service tools was useless as information included was extremely limited and I could not get my questions answered so did get recommended services. More
I could not be more pleased with the service interaction. Communication was fast and efficient. Customer service was outstanding. I felt confident that this issue was identified and resolved in the best wa Communication was fast and efficient. Customer service was outstanding. I felt confident that this issue was identified and resolved in the best way possible. My vehicle was cared for and returned to me in better condition that before the service. More
Very clean. Service department do everything they can to make sure the problem is resolved. Really appreciate that. And a car dealership. Service department do everything they can to make sure the problem is resolved. Really appreciate that. And a car dealership. More