Mercedes Benz of Cherry Hill

Joe was great in getting all my paper work prepared before I got there and also setting up an appointment to see and test drive the vehicle. The rest of the staff handled the remainder of the deal wher before I got there and also setting up an appointment to see and test drive the vehicle. The rest of the staff handled the remainder of the deal where I pushed them to get me out the door early as I had to come in to work (NYC) by 1pm. So I got there at 9:30am and made it back in time to reach my desk by 1pm. I really liked that the entire staff worked well to make this a smooth transition and got me out the door early. Vince got the ball rolling as soon as I walked in the door. Domenica was great and Bob was quick with the paper work! Joe, although out of the office, make sure he kept a clear line of communication with myself and the staff at the dealership to meet my every need. Thanks guys!!! Best regards, Christina ;-) More

I have worked with Ray Iuliucci for over 15 years and he is the best in the business. He is professional, hardworking, knowledgable, and courteous. He is a great sales person, and we will always buy from hi is the best in the business. He is professional, hardworking, knowledgable, and courteous. He is a great sales person, and we will always buy from him and we will recommend all of our friends and colleagues to him More

Best salesperson I ever dealt with. I have been driving a Mercedes for over 9 years and I have tried Princeton and Freehold and I would never get another Mercedes from anyone but Domenica. This is the first Mercedes for over 9 years and I have tried Princeton and Freehold and I would never get another Mercedes from anyone but Domenica. This is the first time I know how to operate the vehicle and all of the features and she was respectful, informative and very fair and trustworthy through the entire prcess. She was not pushy, didn't rush me and had tons of patience . She also beat other dealers price for a few grand. Very happy with my experience with Domenica More

Have had a long relationship with my sales person Ray Iuliucci, He has sold me over 8 Jaguars and now I have followed him to Mercedes I would recomomend anyone looking for a new car see him. I was alittl Iuliucci, He has sold me over 8 Jaguars and now I have followed him to Mercedes I would recomomend anyone looking for a new car see him. I was alittle reluctant at first but with the great service he has always given me it was well worth the change in brand. More

Working with Domenica was a very pleasing experience. Her attention to detail was very good. Management cooperation was also very good. Domenica was very knowledgeable. I have purchased Merecedes in th Her attention to detail was very good. Management cooperation was also very good. Domenica was very knowledgeable. I have purchased Merecedes in the past and I would definitely use Domenica and CHerry Hill Mercedes Benz again. More

We came in to see a salesperson, we waited around and no one offered us for help. We finally sat down with a salesperson, We sat down with him worked out a deal, we both agreed on both sides. We told him we one offered us for help. We finally sat down with a salesperson, We sat down with him worked out a deal, we both agreed on both sides. We told him we will be ready to buy and were just waiting on the model. he told us model will be there 2 weeks ago when we sat down with him. We emailed and called him numerous times, and he keeps ignoring us. very unprofessional and rude of these sales person More

Joe Zalaf was great to work with. He did not force a sale on us, and was overall very helpful. I recommend him without hesitation. sale on us, and was overall very helpful. I recommend him without hesitation. More

Horrible experience for the second time. First time a few months back I was told an hour and half service, 3 hours later I hear your car is coming out, your car is next, etc. This time I make an appointme months back I was told an hour and half service, 3 hours later I hear your car is coming out, your car is next, etc. This time I make an appointment for a 9:30 service and I was going to wait because I was told a 2 hr job over the phone. I get there, ok 2 hr job but they probably won't get to get for 2 hrs, this is Dan telling me this. I said ok no problem I'll need a ride, after waiting an hour for that to happen I get a ride and expect to be picked up again to get the car in 2 hrs or so.... No, I call at 12 and no Dan so I leave a message with another service rep and I was told Dan would call back. That didn't happen. I call again at 1:30 and tell them I need to car by 3 as I leave to go home, well car won't be done by that time. 2 hr service huh? Like a nice person I say ok no problem keep the car come get me in the a.m. I get a call at 7:30 a.m. After I told them to come between 9-10. So now I sit here writing this at 11 and waiting a pick up still.... This is horrible service and never thought a MB dealer could do this. I guess I'll have to stick with euro Motorcars Devon, I'd rather drive 3 hours to sit there for the service then wait for these people again. Its truly a shame because dealing with land rover and Audi, which are also apart of cherry hill imports and never had a problem with those. Please stay far away from this place! More

I recently visited MB Cherry Hill with intent to purchase a CLS550. I spent 30 minutes walking the lot and showroom, circling both several times. Not once did a single person acknowledge me. I walked past a CLS550. I spent 30 minutes walking the lot and showroom, circling both several times. Not once did a single person acknowledge me. I walked past several workers there having discussions with one another, and several more on periodic smoke breaks outside. It was a very poor representation of the MB brand. I left and will not be back to them ever, nor would I recommend anyone to visit there. I am certainly not looking for the stereotypical in your face car salesperson, but I would at least like someone to say hello or ask if I needed anything. Hard to believe in a tight economy that a dealership would not be going above and beyond to secure a new client. More

SERVICE SUCKS PEOPLE WITH ATITUDE THANKS A LOT ONLY SERVICE SUCKS PEOPLE WITH ATITUDE THANKS A LOT ONLY ONE MERCEDES WITHIN 40 miles of cherry hill area SOUTH JERSEY For the price of service and SERVICE SUCKS PEOPLE WITH ATITUDE THANKS A LOT ONLY ONE MERCEDES WITHIN 40 miles of cherry hill area SOUTH JERSEY For the price of service and price of car service should be A+ but is not. Is bad The car itself is not so good anymore like MB was years ago. Something breaks every couple months electronic stuff so you have to go to dealer to fix it. More