Mercedes Benz of Cherry Hill

strsss free purchase Paul Wu made by purchase stress free ! he helped md find the car i wanted in a timely manner! i baxically came in ... we worked out a good price and Paul Wu made by purchase stress free ! he helped md find the car i wanted in a timely manner! i baxically came in ... we worked out a good price and picked up car the next day without any headaches! i highly recommend cherry hill mercedes ! Oh have a mentioned i l LOVE MY 2017 GLA250! More

Great buying experience! Came into this dealer not knowing the exact model I wanted. I was greeted by Jackie Savastano. She was polite, honest, not pushy and listened to my wa Came into this dealer not knowing the exact model I wanted. I was greeted by Jackie Savastano. She was polite, honest, not pushy and listened to my wants! Throughout tje negotiation process she worked until she got me the price I wanted. The day after I purchased the vehicle she called to follow up and answered my questions. Great experience at this dealer! More

Best MB Store It sounds crazy that JOE ZALAF got all these reviews of 5 stars except one. Some people you can't please even if you go the extra 20 miles for them. It sounds crazy that JOE ZALAF got all these reviews of 5 stars except one. Some people you can't please even if you go the extra 20 miles for them. In my opinion JOE ZALAF and MB of cherry hill are the best in the business and when Joe tells THE BEST OR NOTHING it's the truth More

A very people oriented dealership Very friendly, knowledgeable about the auto they are selling. The salesperson who I dealt with was and still is very helpful in after sales questions, Very friendly, knowledgeable about the auto they are selling. The salesperson who I dealt with was and still is very helpful in after sales questions, her name is Hilda Martinez, a definite asset. More

great service I would like to thank everyone at the Cherry hill location for making my buying experience a memorable one! I would recommend you guys and also see my I would like to thank everyone at the Cherry hill location for making my buying experience a memorable one! I would recommend you guys and also see myself going back !! I love my car! Hilda you were amazing More

Great Experience! Stress and Hassle Free! I haven't bought a car in over 25 years, my company has always provided one - until now where they provide a 'car allowance'. From the very beginning I haven't bought a car in over 25 years, my company has always provided one - until now where they provide a 'car allowance'. From the very beginning, speaking first with Carrie, then shortly after meeting JP and Jay, it was a very pleasant experience, I had no desire to pursue other options. This is a very customer friendly dealership. The folks I spoke to were all friendly, helpful and knowledgeable. JP always had prompt replies to my questions, even on his day off! He was also very patient with the quote revisions needed to ensure my company had the information needed to take over and secure the deal. A+ in my book! More

Excellent Service! I never had a problem. I have purchased over 20 vehicles from Cherry Hill Mercedes. I have always gotten perfect service and never had any problems. My Sales Person Ed Chess I have purchased over 20 vehicles from Cherry Hill Mercedes. I have always gotten perfect service and never had any problems. My Sales Person Ed Chesso has always given me a fair deal. The owner Mike sits at the front desk and is always available if you need him. More

This dealership needs training on customer service! My husband and I purchased a 2013 C300 6 months ago. He purchased many warranties including the paint and rim warranty as well as some others. When we My husband and I purchased a 2013 C300 6 months ago. He purchased many warranties including the paint and rim warranty as well as some others. When we purchased the car there was a ding in the door. The salesperson indicated that he would make arrangements to get that repaired. After many emails and much contact we were unable to get a hold of him to get that repaired. After a little while my husband decided he would just deal with it since this dealership was such a headache to get ahold of. We have since decided to trade the car in because this dealership has been nothing but problems for us. In doing so, we decided to go back in and cancel all the extra warranties we purchased. I called the dealership 3 times leaving many voicemails and indicating the urgency around the situation that we had. We are in the middle of purchasing another vehicle and they are holding up the process as a result. We even personally went into the dealership and were told that the finance manager was busy. This was after many phone calls and voicemails. To think that there was no one else in the entire dealership that could help us cancel these warranties is beyond me. It makes sense because these warranties are paid out daily. So of course they want to delay the cancellation as much as possible. They were very quick to sell us this car, but now that we need assistance they are dragging their feet. I have called the mbusa corporate office and I have indicated my displeasure with this dealership. I will continue to give honest reviews because this is the worst experience I've ever had with purchasing a car. I never plan to own a Mercedes Benz ever again because of this poor excuse of customer service. My husband will be following up with this dealership today or tomorrow. We have had enough. I think the staff needs some serious training on what it is to be a good sales person with good customer service. More

bad service crazy high prices. very disappointing. My GL450 2011 was in the service 4 times within 2 weeks. everything was absolutely great until I checked my car in for a B service ($800).....couple o My GL450 2011 was in the service 4 times within 2 weeks. everything was absolutely great until I checked my car in for a B service ($800).....couple of days later the thermo and upper radiator hose broke and had to be repaired....2 days later the engine light was on again so I took the car to be fixed on the spot (45min). 4 days later we were stuck on a highway because the car got heated and died completely. Mercedes Cherry Hill doesn't take responsibility. They ask for $1000 to fix it. Please do yourself a favor and DO NOT go there. The service is not professional !!!!! it looks like they make more damage then help...... More