Mercedes Benz of Cherry Hill

LOVE my ALL BLACK EVERYTHING 2017 MB C Class Coupe Chuck Kaplan of Mercedes Benz of Cherry Hill exceeded my expectations! I walked away with a gorgeous 2017 MB C Class Coupe….all black everything…than Chuck Kaplan of Mercedes Benz of Cherry Hill exceeded my expectations! I walked away with a gorgeous 2017 MB C Class Coupe….all black everything…thanks to Chuck! He lived up to my expectations, which was to deliver with a simple, honest and hassle free car purchase experience. Chuck and the entire team made this experience smoother and easier than I thought it was going to be. Chuck explained everything to me thoroughly and followed up regularly, I never hesitated to contact Chuck with a question, comment or concern and he always responded back in a timely and efficient manner. Chuck has an infectious, genuine and approachable personality….he’s like that cool uncle you always wanted, he even named my car! Onyx (my car) is definitely a high-end, luxury, show stopping beauty…..which is the same thing I can say about the Cherry Hill dealership! More

Horrible experience My wife and I turned in our lease the other day. Horrible experience, after calling four times and leaving three messages with the "lease turn in guy" My wife and I turned in our lease the other day. Horrible experience, after calling four times and leaving three messages with the "lease turn in guy" I never revived a call back. Finally I was able to talk to Nancy who answered all my questions and was polite. I went to return the vehicle to Tim O'Connor and another male, I'm assuming that was the "lease turn in guy". The second they found out we did not lease another Mercedes they were arrogant and unprofessional. They contradicted everything Nancy told me about turning the vehicle in. They began criticizing everything about the vehicle and us. When I told that that's not what I was told, they told us to leave, and take it up with Mercedes. Completely unprofessional and arrogant. Then as we were leaving they stated "hope you enjoy your new car" and began laughing. I will never go back to this dealership again and if considering a Mercedes go to Delaware. Anywhere else has to be better than Cherry Hill. More

Great service! Stan went above and beyond. Even delivered the car to me in Philadelphia. Fully addressed our needs and got us into the right car. Best purchase ex Stan went above and beyond. Even delivered the car to me in Philadelphia. Fully addressed our needs and got us into the right car. Best purchase experience I have ever had. More

Hard working person Ray was a very hard working person his service was I would recommend him he told us every in a very polite manner he gave us all the information we ne Ray was a very hard working person his service was I would recommend him he told us every in a very polite manner he gave us all the information we needed about the truck. More

Poor service I went in with the expectations of buying a car, but left without. They had me wait to speak with someone for quite a while and then the person was so I went in with the expectations of buying a car, but left without. They had me wait to speak with someone for quite a while and then the person was somewhat disinterested. They all seemed to have the attitude that Mercedes sells itself and so they didn't need to do anything. Well, I left and went and bought a Jaguar instead. More

"Responsive and caring assistant service manager" On October 23, 2016, my automobile became the victim of an extremely large and deep pot hole on Interstate 295 South. Seven hours from home and in nee On October 23, 2016, my automobile became the victim of an extremely large and deep pot hole on Interstate 295 South. Seven hours from home and in need of two tires that are difficult to acquire, I was introduced to Mr. Richard Schofield, assistant service manager at Cherry Hill Mercedes. In a very efficient and "caring" manner, Richard worked diligently with the dealer in western Pennsylvania, where the car was purchased, to activate my road hazard warranty. He then acquired the new tires in a timely manner and had them installed. The day after the car arrived at the service center, my wife and I were on our way home. Thank you Mr. Schofield for being so attentive to our situation. More

Great dealership I am so happy with my recent purchase. I would like to thank Adnan, he was very patient and worked hard to find the car with all the options I wanted. I am so happy with my recent purchase. I would like to thank Adnan, he was very patient and worked hard to find the car with all the options I wanted. Thank you. The whole paperwork process was effortless, usually dealerships hold you for 2 hours signing a bunch of papers, Mercedes Benz Cherry Hill had everything done and just needed a few signatures. Thank you again. More

E350 Purchase with Jacqueline We had very positive experience working with Jacqe. She knows the product very well and assiststed us with all of our needs. She is a great additio We had very positive experience working with Jacqe. She knows the product very well and assiststed us with all of our needs. She is a great addition to your team at Cherry Hill MB. We completed our deal beyond normal working hours thanks to a power outage. Great job too all who helped. Joe and Cathy L. More

Purchasing a Mercedes Benz My experience purchasing a vehicle here was very long and tiring. Very time consuming with the whole process. Not too flexible with negotiating price My experience purchasing a vehicle here was very long and tiring. Very time consuming with the whole process. Not too flexible with negotiating prices. the actual purchase of the vehicle was lengthy as well, however the sales representative was very accommodating. Love the car! More

Best car buying experience Just had the absolute best car buying experience yesterday. Our Salesperson, Jackie, made what can sometimes be a nerve wracking experience, a most en Just had the absolute best car buying experience yesterday. Our Salesperson, Jackie, made what can sometimes be a nerve wracking experience, a most enjoyable one. She was super friendly, extremely knowledgeable, and most accommodating while we completed the process. If more sales people were like Jackie, car buying would be so much more fun. More