Mercedes Benz of Cherry Hill
Cherry Hill, NJ
Filter Reviews by Keyword
By Type
Showing 460 reviews
Service My service guy is Tom G.. Tom took care of everything from being to end with ease. It's alway a pleasure with Cherry Hill Mercedes Benz. My service guy is Tom G.. Tom took care of everything from being to end with ease. It's alway a pleasure with Cherry Hill Mercedes Benz. More
Excellent sales team Excellent salesperson. Showed us several models with zero pressure. Friendly knowledgable and made the buying process low stress and enjoyable. High Excellent salesperson. Showed us several models with zero pressure. Friendly knowledgable and made the buying process low stress and enjoyable. Highly recommend Chuck Kaplan for your next trip. More
Love Mercedes Benz Cherry Hill I loved my buying experience at Merecedes Cherry Hill!! My salesman Kurt Johnson is the main reason for my complete satisfaction. Kurt is knowledgeabl I loved my buying experience at Merecedes Cherry Hill!! My salesman Kurt Johnson is the main reason for my complete satisfaction. Kurt is knowledgeable professional and an all around gentleman. Kurt took time to show and explain every inch of my beautiful new car. The whole process was painless from start to finish. I would recommend Kurt Johnson of Metecedes Benz Cherry Hill to all my family and friends. Kurt even made a curtesy call to my home. He is simply amazing. Thanks Kurt Sincerely, Tracy Venuto More
Simple, honest and hassle free. I highly recommend Robert Mount and Mercedes Benz of Cherry Hill. My wife and I walked into this dealership one evening after work and had an enjoyab I highly recommend Robert Mount and Mercedes Benz of Cherry Hill. My wife and I walked into this dealership one evening after work and had an enjoyable experience from the moment Bob approached us to ask if he could help. No pressure at all. He got some keys and we went for a drive in the model we were interested in. Bob explained the features and options and answered our questions. Later that evening I e-mailed Bob our preferred color choices and options and Bob found the exact car we wanted. Trading in our current vehicle was also a breeze. This is the most pleasant car purchasing experience we have ever had. Simple, honest, and hassle free. Beautiful car too! More
Excellent service My experience at this dealer and salesman Diego Delrio was exceptional. This is a great place to buy your Mercedes-Benz. I would recommend anyone. My experience at this dealer and salesman Diego Delrio was exceptional. This is a great place to buy your Mercedes-Benz. I would recommend anyone. More
Poor Customer Service! I recently reached out to this dealership in regards to purchasing a vehicle. My sales rep was Ray. It turns out that the car I was interested in was I recently reached out to this dealership in regards to purchasing a vehicle. My sales rep was Ray. It turns out that the car I was interested in was sold. Ray did not bother to reach out to me and he did not respond to any of my calls/text messages. More
Top Notch Service! The team at Mercedes-Benz of Cherry Hill are your partners. They help with any type of request whether it be Sales, Service or otherwise. Today my br The team at Mercedes-Benz of Cherry Hill are your partners. They help with any type of request whether it be Sales, Service or otherwise. Today my brand new car ran out of gas on a major road and I used my SOS button through the MBrace package. From start to finish, service was seamless. Employees are the heart of an organization and at MB of Cherry Hill, service is consistently top-notch, whether you are dealing with the initial contact, Roger, whose #1 priority was to ensure my safety then walked me through the process of contacting the police, initiated the call and stayed on the line. Once he knew I would be safe, he transferred me to Angela to coordinate the next step of the process - getting the technician, Felix, to come out to help me the road. Felix went above and beyond and even corrected the root cause of the issue (aside from losing in a game of gas) which was the tire pressure warning blocked the gas warning on my screen. Thanks to everyone at MB of Cherry Hill for the amazing, prompt, and always courteous service. They made a potentially dangerous situation safe, and unpleasant at situation bearable. More
Tremendous experience! What can possibly be worse than car shopping? I used to think that nothing could be. Now, because of the great people at Mercedes Benz of Cherry Hil What can possibly be worse than car shopping? I used to think that nothing could be. Now, because of the great people at Mercedes Benz of Cherry Hill, I will never think that thought again. From the moment I made contact on line with Carrie to meeting Jackie in person at the dealership to look at the vehicles I picked out while on line, I was thrilled with the treatment I received. The entire process took no more than a couple of hours and I was on my way home with a fantastic car. There was zero pressure, no attempts to get you into a car you clearly did not want, nor was there any effort to steer you to something a little more expensive. Rather, the entire experience was designed to make sure I was happy. And I was. And I am. More
First Mercedes Received the car that was agreed upon in a timely manner My sales professionall was a pleasure to deal with, thoroughly reviewing each feature of the Received the car that was agreed upon in a timely manner My sales professionall was a pleasure to deal with, thoroughly reviewing each feature of the car. More
Service to get you in and out is very slow. This is the second or third time I have dealt with this department in last month (2 different cars) same results to get you in and out is very slow. This is the second or third time I have dealt with this department in last month (2 different cars) same results I reserve car both times. So you would think you should just check in and depart each time it took over 30 mins. More