Mercedes-Benz of Charlottesville

I did not go to the dealership my car was picked up and returned that evening. My rubber around my back window was coming apart, so they had to order it, it should be in within the next week or so. As usua returned that evening. My rubber around my back window was coming apart, so they had to order it, it should be in within the next week or so. As usual friendly service. and it meets my idea of what a dealership should be. More

Easy to make appointment and work was done in the estimated time. The car wash was most appreciated. estimated time. The car wash was most appreciated. More

Outstanding customer service. Here I’m always treated as a priority. There’s a comfort in this standard of care. Here I’m always treated as a priority. There’s a comfort in this standard of care. More

Everyone at the dealership is friendly, courtesy and willing to go the extra mile to be sure your visit/service expectations are met. The dealership is extremely clean and bright. Tiffany Brown, Ragina willing to go the extra mile to be sure your visit/service expectations are met. The dealership is extremely clean and bright. Tiffany Brown, Ragina Fitz and Heather, service reps are a definite asset to your company. We have been clients since about 2003. We highly recommend Mercedes of Charlottesville to all our family and friends. More

I appreciate working with the mercedes -Benz family, they are all friendly and willing to assist one. working with them has been joy and I loved how they cleaned my car. Zack Corbin helped me to make grea are all friendly and willing to assist one. working with them has been joy and I loved how they cleaned my car. Zack Corbin helped me to make great decision. More

The dealer did the work quickly. Windshield was replaced. It looks good and the car was washed and vacuumed. . Windshield was replaced. It looks good and the car was washed and vacuumed. . More

Excellent service and value through the 15 years I have been working with this dealership, and in particular I appreciate the service provided by Zack Corbin, both in helping with the selection as well as been working with this dealership, and in particular I appreciate the service provided by Zack Corbin, both in helping with the selection as well as all the follow through and communication. More

s ervice experience was excellent. my mercedes is such a reliable car, I don't have much service interaction, but each time has been great service reliable car, I don't have much service interaction, but each time has been great service More

Everyone is very nice. Service techs are knowledgeable. I suggested to the service tech that the wipers might need to be replaced. He checked and said they looked good. I appreciate his honesty. A lot of dea suggested to the service tech that the wipers might need to be replaced. He checked and said they looked good. I appreciate his honesty. A lot of dealers would have replaced the wiper blades without even checking just to make a couple bucks. These days, when you find a trustworthy service tech, you're very fortunate and you should continue using that tech/dealer More

The people are great, but the facilities are minimal. Customer parking is lacking and the customer waiting area is sad. Customer parking is lacking and the customer waiting area is sad. More