Mercedes-Benz of Charleston

I plan on purchasing all my future vehicles from this dealership. Kevin went way above and beyond to make sure I had an outstanding experience. I received a fair price and was delivered a used vehicle th dealership. Kevin went way above and beyond to make sure I had an outstanding experience. I received a fair price and was delivered a used vehicle that was in pristine condition. I thought I was having a problem with the vehicle and reached out to Kevin the night before Thanksgiving (after work hours) and he immediately responded. I was a tad embarrassed when I realized it was my fault that the battery drained - won’t go into details – but once I jumped the car, it again was running perfectly. The point is he did not just sell the car and walk away, he was concerned that I was having an issue and reach out to me several times to make sure all was good. This dealership should be a case study on exceptional customer service and how to be the gold standard in the car sales industry, More

Saw the car we ended up buying on the internet, called and talked to PJ and he was really nice and did everything we asked to make the buying experience a good one. and talked to PJ and he was really nice and did everything we asked to make the buying experience a good one. More

I’m a out of state buyer I purchased the vehicle without test driving that vehicle which made me a little nervous but all of the staff a Astorg Auto was great to work with and they made to process easy. The test driving that vehicle which made me a little nervous but all of the staff a Astorg Auto was great to work with and they made to process easy. They even delivered the vehicle to my office, saving me about $600. The vehicle is perfect. More

Absolutely amazing service! Everyone I came into contact with kept it COVID-19 safe, and were very friendly! Kevin and P.J got me in the car I wanted for an amazing price all in a few short hours! with kept it COVID-19 safe, and were very friendly! Kevin and P.J got me in the car I wanted for an amazing price all in a few short hours! More

Great place to shop! Will purchase next car here with Steven Reese. This was a very friendly and professional place to shop for a car. Steven Reese. This was a very friendly and professional place to shop for a car. More

Kevin provided excellent customer service, worked to get me great pricing on my vehicle purchase, and most importantly, he is very honest. I purchased a vehicle from out of state and never saw it in person me great pricing on my vehicle purchase, and most importantly, he is very honest. I purchased a vehicle from out of state and never saw it in person until it arrived on the transport vehicle. Kevin worked all of the details for a smooth transaction and the car was everything that we had discussed before and after the purchase. Awesome job. I would highly recommend him. Thanks Kevin! More

This was my first time going thru the process of buying a car and Steven made it very painless and quick. Thank you for everything! car and Steven made it very painless and quick. Thank you for everything! More

Very nice people to deal with done anything and everything they could to help me get the vehicle I wanted Diana didn’t try to push just anything on me she got me what I wanted and I’d definitely go everything they could to help me get the vehicle I wanted Diana didn’t try to push just anything on me she got me what I wanted and I’d definitely go back To her in the future More

It all went great. Once I got in contact with someone to look at it. Everyone was very friendly and easy to work with. Thanks. look at it. Everyone was very friendly and easy to work with. Thanks. More

I purchased a Mercedes GLS. Salesman Steven Reese was awesome! Everyone at the dealership was kind, professional, and fair during the entire transaction. I had such a pleasant and positive experience. awesome! Everyone at the dealership was kind, professional, and fair during the entire transaction. I had such a pleasant and positive experience. I will certainly recommend Astorg Auto to all my family and friends. More