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Mercedes-Benz of Charleston

Charleston, WV

4.7
391 Reviews

5 Dudley Farms Ln

Charleston, WV

25309

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Showing 391 reviews

July 19, 2021

Worked with Gerry Flynn. Great guy - helped me through what felt like a difficult process working with my bank. Great experience overall thanks to him. More

by MDK32940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
June 23, 2021

Jason was an awesome salesman. Great experience and super fast doing paperwork. Trade in was a breeze and I was given above KBB value. Will definitely buy again. Thanks Jason! More

by Jwbonazzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Moore, Jason Hager
June 21, 2021

Every single person i came in contact with was more than helpful. They all went out of their way to assist me in the purchase AND explaining how everything with my new car works. During and after the sale. More

by tss521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah, concierge, , Gerry Flynn
June 16, 2021

I had a wonderful experience with Gerry at Astorg Auto of Charleston! He made the process very easy and helped me find exactly what I was looking for. More

by mloehr584
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
March 31, 2021

Wonderful dealership with great people to deal with Gerry is great and everything they said they would do they did and delivered the vehicle to me near Nashville Tn. next Mercedes they will be my first call. More

by driverglf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
March 30, 2021

My wife & I recently purchased a 2021 GLC 300 coupe. We seen it on line & done the entire transaction through Steven Reece. We was very specific about what we wanted. Steven made us feel at ease with our More

by GLaCier De Coupe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
March 29, 2021

My experience was very good, Steve was very informative and the process was smooth. Steve did an excellent job, and covered all the detail and answered all my questions , More

by sbrown10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
March 27, 2021

This was a good experience for me. Steve was very helpful and my son and daughter-in-law enjoyed the time we spent at the dealership. You all make the purchase of a new car easy, More

by cdwoods332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
February 12, 2021

Gerry was great to deal with through the entire process. Great experience would surely consider buying my next vehicle from them. Highly recommend this dealership More

by spell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
January 20, 2021

Great purchasing experience. Diana and everyone I worked with at the dealership were courteous and professional which is what I’ve always found at Astorg. Also, love the car! More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Hayhurst
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