Mercedes-Benz of Charleston
Charleston, WV
Filter Reviews by Keyword
By Type
Showing 389 reviews
I could not be happier with my purchase from Jason. After a nightmare experience with purchasing a lemon from Vroom, I was hesitant to purchase another vehicle without test driving it/seeing it in person fir a nightmare experience with purchasing a lemon from Vroom, I was hesitant to purchase another vehicle without test driving it/seeing it in person first. Jason provided 5-star service from start to finish. He tolerated my incessant text messages and calls, sent me multiple videos of the vehicle, and disclosed even the smallest flaws so there were no surprises when the vehicle arrived. He was very professional, knowledgeable, responsive and honest throughout the entire process. He far exceeded my expectations and has earned our family's business for life! A night and day difference from my experience with Vroom. And if you're considering Vroom, please, please do yourself a favor and call Jason instead. More
Outstanding and friendly service! Beth Kogoy was quick to provide us with everything we needed. Drove from Michigan because of the quality of Astorg's used vehicles. Would definitely recommend Astorg Auto! provide us with everything we needed. Drove from Michigan because of the quality of Astorg's used vehicles. Would definitely recommend Astorg Auto! More
Dealt with Gerry. Had absolutely no problems at all! I live in Indiana and we ended up meeting halfway instead of driving all of the way to WV. He always answered my texts extremely quickly and got answer live in Indiana and we ended up meeting halfway instead of driving all of the way to WV. He always answered my texts extremely quickly and got answers to my questions without a problem. Would definitely deal with him again! More
GERRY FLYNN WAS OUR SALES PERSON. WE LIVE IN PA. MY WIFE TALKED TO GERRY ON FRIDAY MORNING. TO MAKE A LONG STORY SHORT HER 2019 SL550 WAS IN OUR DRIVEWAY SAT EVENING. GERRY HAD IT DELIVERED IN ONE DAY AND T TALKED TO GERRY ON FRIDAY MORNING. TO MAKE A LONG STORY SHORT HER 2019 SL550 WAS IN OUR DRIVEWAY SAT EVENING. GERRY HAD IT DELIVERED IN ONE DAY AND TOOK OUR TRADE BACK TO WV. UNBELIEVABLE. HE ANSWERED EVERY E-MAIL AND TEXT MSG. QUICKLY. THE DRIVER WHO DELIVERED OUR CAR WAS EXCEPTIONAL. HE HAD ALL THE PAPER WORK AND TEMP PLATES AND TOOK OUR BANK CHECK. GERRY IS AN EXCELLENT SALES PERSON TO DEAL WITH. More
Working with Gerry was an absolute pleasure! Gerry was there when needed. Provided great information and got me a great price for my trade in. there when needed. Provided great information and got me a great price for my trade in. More
Worked with Gerry Flynn. Gerry made the purchasing process enjoyable and relaxing. The entire team from Gerry to financing was great. Would recommend Astorg to all my friends and family. Only issu process enjoyable and relaxing. The entire team from Gerry to financing was great. Would recommend Astorg to all my friends and family. Only issue is the concierge, who did not contact me for several weeks, post purchase to set up my app. Once we spoke, I am not sure they set up the account. More
Bought a certified -pre owned Mercedes from them and can't say enough good words about this dealership and employees. Gerry Flynn was hands down THE BEST car sales specialist I ever dealt with ! Landon can't say enough good words about this dealership and employees. Gerry Flynn was hands down THE BEST car sales specialist I ever dealt with ! Landon helped a lot by sending Garry ( car delivery gentlemen ) to come to Michigan and deliver my new car he also picked up my trade in vehicle ( honestly what else could you ask for ). Garry's professionalism was amazing, just Super nice guy. Even though I live in Michigan, I know that next time when I am buying another car Astorg Mercedes of Charleston will be first place who I am going to call. More
Worked with Gerry Flynn. Great guy - helped me through what felt like a difficult process working with my bank. Great experience overall thanks to him. what felt like a difficult process working with my bank. Great experience overall thanks to him. More
Jason was an awesome salesman. Great experience and super fast doing paperwork. Trade in was a breeze and I was given above KBB value. Will definitely buy again. Thanks Jason! fast doing paperwork. Trade in was a breeze and I was given above KBB value. Will definitely buy again. Thanks Jason! More