Mercedes-Benz of Charleston
Charleston, WV
Filter Reviews by Keyword
By Type
Showing 391 reviews
Excellent salesmanship! Love working with salesman, John Brown. Would recommend him to anyone wanting a Volvo. I also really like working with Astorg service department. Love Love working with salesman, John Brown. Would recommend him to anyone wanting a Volvo. I also really like working with Astorg service department. Lovely showroom. Also the location of the dealership is very convenient o my home. Everyone is very friendly and helpful. More
happy volvo owner Bought XC90 from John Brown - helpful, friendly, sincere salesperson. He is very knowledgeable about the features of the XC90! Would definitely recom Bought XC90 from John Brown - helpful, friendly, sincere salesperson. He is very knowledgeable about the features of the XC90! Would definitely recommend him to all my friends! More
Awesome Personal Service!! I currently own my second straight Volvo vehicle. I have been very pleased with my Volvos and the dealership! My sales rep for the second one, an XC I currently own my second straight Volvo vehicle. I have been very pleased with my Volvos and the dealership! My sales rep for the second one, an XC90, is John Brown. He is absolutely fabulous!! John takes customer service to an all new level!! If you are considering purchasing a vehicle from Astorg Auto in Charleston, you should ask for John. I guarantee you will be glad you did!! More
Excellent Customer Service John Brown went above and beyond to get me the Volvo that I wanted. He worked with my husband for weeks to find a 2017 XC90 Inscription in Twilight B John Brown went above and beyond to get me the Volvo that I wanted. He worked with my husband for weeks to find a 2017 XC90 Inscription in Twilight Bronze with Amber interior. After several obstacles, he found the one I wanted in another state and brought it to my home to surprise me. I have never had a car salesman work as hard and as long as John Brown did to make this purchase a reality. More
Simplest vehicle purchase I've ever made! My salesman, John Brown was so friendly and professional. He made my buying experience so easy and seamless. He allowed me to do most of the work over My salesman, John Brown was so friendly and professional. He made my buying experience so easy and seamless. He allowed me to do most of the work over the phone, as I live an hour away from the dealership. When I went to finalize the purchase, everything was ready and just waiting to be signed. He was wonderful! More
So impressed with this dealership I purchased a new XC90 from Astorg Auto in Charleston this Spring and recently tried (unsuccessfully)to move a brick wall with the bumper. My salesper I purchased a new XC90 from Astorg Auto in Charleston this Spring and recently tried (unsuccessfully)to move a brick wall with the bumper. My salesperson, John Brown referred me to Spring Hill Frame & Body for body work and the dealership offered a loaner car while the repairs were completed. Many thanks to Spring Hill Frame & Body for their great repair work; and to Astorg Auto for not laughing at me too much for the mishap, and offering the use of a loaner. More
Certified preowned vehicle purchase Had an excellent experience with this dealership wonderful sales people Steve Reese was awesome Great Christian man who treated me like someone Had an excellent experience with this dealership wonderful sales people Steve Reese was awesome Great Christian man who treated me like someone who was buying a new vehicle Response and efficiency was excellent Even deliver the vehicle to my home late in the evening Would highly recommend to anybody Tyler Astorg will transform this facility More
"Wonderful Experience" Sales representative Steve Reese was very helpful with our purchase of the Volvo XC90 T6 AWD Momentum. The whole process was simple, quick, and actu Sales representative Steve Reese was very helpful with our purchase of the Volvo XC90 T6 AWD Momentum. The whole process was simple, quick, and actually enjoyable....which was the first for us. Best dealership we have ever dealt with. Everyone involved with our purchase made our experience something you want to tell others about. More
Great! Jerry Flynn is a very good salesman, he helped me get the car at wanted at a good deal. the dealership is very clean and everyone is very helpful. i Jerry Flynn is a very good salesman, he helped me get the car at wanted at a good deal. the dealership is very clean and everyone is very helpful. i would highly recommend Astorg Auto of Charleston More
Great Dealership! I worked with Tyler Astorg to get my GL 450. He was very professional and made the whole transaction seamless. This is the fifth Mercedes GL 450 I I worked with Tyler Astorg to get my GL 450. He was very professional and made the whole transaction seamless. This is the fifth Mercedes GL 450 I have owned and the Astorg Auto dealership provided the best experience yet. More