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Mercedes-Benz of Charleston

Charleston, WV

4.7
391 Reviews

5 Dudley Farms Ln

Charleston, WV

25309

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Showing 391 reviews

June 29, 2017

Steven Reese is by far the most amazing person I have ever worked with. This is the second car I bought from him. Today he worked so hard to make sure I had left w More

by Kslack88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
June 27, 2017

Very Knowledgable Very easy and quick to deal with. Was fair with the trade-in value of my vehicle. Went over several different options with me from buying, leasing an More

by nlantz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lister
June 27, 2017

Great car Leasing We have leased Volvo's from the dealership for over 20 years. We like the friendly atmosphere and the great service. Chris Myers is the person we ha More

by Michael Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Myers, John Brown
June 25, 2017

Great dealership with exceptional service Was very happy with a recent lease of a Land Rover Evoque. The sales team that my dad and I worked with was very understanding and helped me with a nu More

by Mountaineer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Musilli, Diana Cotoros
June 20, 2017

Excellent customer service and attention to detail John and the entire team went above and beyond during the purchase of our XC90. We could not be happier with the overall experience and customer serv More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
June 19, 2017

Sales, Service and Financing John helped us over two days to answer all of our questions and ensure that we were comfortable with all of the features. He was very patient and wil More

by newcwv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Myers, John Brown
June 15, 2017

Experience with Steven Reese This dealership is cream of the crop. The customer service is unbeatable. Mr. Reese was very knowledgeable and made my car buying experience an enjoya More

by Cheryl H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
June 14, 2017

Great product, great staff and great support I have been thrilled with the service I've received since day one. From the sales team member, John Brown, to financing, to service and follow up, thi More

by Daniel Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
June 11, 2017

Volvo XC90 Great buying experience from start to finish! John Brown is an excellent salesman with a tremendous understanding and knowledge of the Volvo XC90. He More

by Mel_17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Myers, John Brown
June 11, 2017

Enjoyable buying experience. Top-Notch dealership in sales and service. I had put off buying a car because I generally hate the buying experience. John Brown's pleasant demeanor m More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown