Mercedes-Benz of Charleston
Charleston, WV
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Excellence beyond expectation Brian Lister has been the best salesman I have dealt with in many years .... very knowledgeable about all the vehicles ... goes above and beyond to sa Brian Lister has been the best salesman I have dealt with in many years .... very knowledgeable about all the vehicles ... goes above and beyond to satisfy his customers .... bought a newcF-Pace yesterday and he took as much time needed to make sure I understood everything about the car and gives excellent help after the sale .... this is the second one I bought from him and won't go to another salesman ....... purchased the Jaguar out of all the others because of Brian's knowledge of what he's selling. More
Outstanding Sales Force It was a pleasure working with both Gerry and Tyler in purchasing my vehicle. Not only were they professional but they made my purchase easy and hass It was a pleasure working with both Gerry and Tyler in purchasing my vehicle. Not only were they professional but they made my purchase easy and hassle free. They both made sure that my experience was a good one and they went above and beyond even after I left. I highly recommend this Dealership along with the sales force, both Gerry and Tyler. Mike More
Quick, efficient and easy purchase. Gerry Flynn helped my buy the car from the online ad only. He then delivered the car and made the entire process very simple and easy for me. Great Gerry Flynn helped my buy the car from the online ad only. He then delivered the car and made the entire process very simple and easy for me. Great service. More
Excellent pesentation, service and always ready to assist. The staff are very friendly and welcoming. Their presentation of various options available are lucid and clear. They are also not overtly pushy which The staff are very friendly and welcoming. Their presentation of various options available are lucid and clear. They are also not overtly pushy which was very pleasant. The make the presentation and then let you take your decision at your leisure . Mr. Brown's approach was excellent and he went out of his way to ensure that an honest presentation was made. I took two months to make a decision to buy this car and during the whole transaction he was prompt in his response and very patient. More
Professional, Knowledgeable, an exceptional experience! First day on the lot, my husband and I were greeted by a friendly salesman named Gerry Flynn. He was very knowledgeable and professional. I could tel First day on the lot, my husband and I were greeted by a friendly salesman named Gerry Flynn. He was very knowledgeable and professional. I could tell that he genuinely wanted to make sure that I got the car that I wanted without any hassle or pressure and that my experience with Astorg Motors would be an amazing one! Gerry also made the purchase as smooth and hassle free as possible! The entire sales team was extremely friendly and helpful! I would highly recommend visiting Astorg and I would highly recommend asking for Gerry! More
Love This Dealership Honest an no Pressure Sales Tactics I have used this dealership many times. I have always been treated with the up most respect and the friendliness is unsurpassed. I will use this deale I have used this dealership many times. I have always been treated with the up most respect and the friendliness is unsurpassed. I will use this dealership again and again. I never feel pressured and everything is always explained to me. I will be returning in the future. Thank you. More
Great customer service and selection of quality vehicles! Great first experience with Astorg of Charleston! It started with extremely detailed and comprehensive correspondence via email with our salesman Stev Great first experience with Astorg of Charleston! It started with extremely detailed and comprehensive correspondence via email with our salesman Steven Reese. He was honest and upfront from the very beginning. After finding three potential vehicles and receiving feedback about a trade in I agreed to visit the dealership. Facilities were first rate and I was politely greeted upon arrival. Steven was polite and allowed me to inspect and test drive the vehicles I was interested in. After test driving I was given pricing without high pressure sales techniques. I did not make the purchase at my initial visit but after Steven followed up about an hour after we left we came to an agreement. Steven and Tyler Astorg (sales manager) were fair and tried very hard to earn my business. The finance manager, Rusty, worked efficiently and I was able to complete all necessary paperwork within 10 minutes. I am very happy with the vehicle and will definitely visit Astorg of Charleston first when I'm ready to trade again. Highly recommend! More
Best knowledgable, professional salesman, I have dealt with Brian was very helpful, he knew everything about the car. It was a great experience , no hassle, very fair trade in, fast financial service and easy p Brian was very helpful, he knew everything about the car. It was a great experience , no hassle, very fair trade in, fast financial service and easy paper work. I got great attention and everything was explained to me and the whole process was the best I have ever experienced . I would recommend anyone to go there if they want the extra treatment. Great place I look forward to many years of working with great people . My next car will come from Astorg Auto . Awesome experience! More
No pressuring and wonderful friendly staff Knowledgable and friendly staff like working with family to find you what you like ans enjoy ans best options for you and your family !!! Not a car d Knowledgable and friendly staff like working with family to find you what you like ans enjoy ans best options for you and your family !!! Not a car dealership but friends helping you find the car best suited for your family and they teach you all about your car long after you leave the parking lot personal support along the journey I will never purchase another vehicle from anyone else !!! Mr John Brown will go beyond the call of duty to make sure you are safe and happy in your new vehicle !!! More
Exceeded All Expectations We went to this dealership for our daughters first car and met Steven Reese, the salesman. He and the staff at Astorg exceeded our expectations ,with We went to this dealership for our daughters first car and met Steven Reese, the salesman. He and the staff at Astorg exceeded our expectations ,with exceptional service, and made this process into a great experience for our family. More