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Mercedes-Benz of Charleston

Charleston, WV

4.7
390 Reviews

5 Dudley Farms Ln

Charleston, WV

25309

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Showing 390 reviews

July 28, 2017

Outstanding Sales Force It was a pleasure working with both Gerry and Tyler in purchasing my vehicle. Not only were they professional but they made my purchase easy and hass More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Astorg, Gerry Flynn
July 23, 2017

Quick, efficient and easy purchase. Gerry Flynn helped my buy the car from the online ad only. He then delivered the car and made the entire process very simple and easy for me. Great More

by Ron Sansom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
July 20, 2017

Excellent pesentation, service and always ready to assist. The staff are very friendly and welcoming. Their presentation of various options available are lucid and clear. They are also not overtly pushy which More

by ATK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
July 18, 2017

Professional, Knowledgeable, an exceptional experience! First day on the lot, my husband and I were greeted by a friendly salesman named Gerry Flynn. He was very knowledgeable and professional. I could tel More

by TheDhabi, Anita11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
July 11, 2017

Love This Dealership Honest an no Pressure Sales Tactics I have used this dealership many times. I have always been treated with the up most respect and the friendliness is unsurpassed. I will use this deale More

by lsfirst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TA Davis/ finance, Gerry Flynn
July 09, 2017

Great customer service and selection of quality vehicles! Great first experience with Astorg of Charleston! It started with extremely detailed and comprehensive correspondence via email with our salesman Stev More

by JustinT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Astorg, Rusty Harrison, Steven Reese
July 09, 2017

Best knowledgable, professional salesman, I have dealt with Brian was very helpful, he knew everything about the car. It was a great experience , no hassle, very fair trade in, fast financial service and easy p More

by David G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lister
July 02, 2017

No pressuring and wonderful friendly staff Knowledgable and friendly staff like working with family to find you what you like ans enjoy ans best options for you and your family !!! Not a car d More

by Buying a car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
June 30, 2017

Exceeded All Expectations We went to this dealership for our daughters first car and met Steven Reese, the salesman. He and the staff at Astorg exceeded our expectations ,with More

by Happyfamilyof5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
June 29, 2017

Steven Reese is by far the most amazing person I have ever worked with. This is the second car I bought from him. Today he worked so hard to make sure I had left w More

by Kslack88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese