Mercedes-Benz of Charleston

Very professional Our sales professional John brown is very helpful and knowledgeable. He spent a lot of time explaining about each product. Took the time to introduce Our sales professional John brown is very helpful and knowledgeable. He spent a lot of time explaining about each product. Took the time to introduce the associates at the dealership. Very nice clean and friendly dealership. More

Great to work with! Our salesman Brian went above and beyond on our dealings with Astorg Auto of Charleston. Everyone was very friendly, helpful and courteous. Will defi Our salesman Brian went above and beyond on our dealings with Astorg Auto of Charleston. Everyone was very friendly, helpful and courteous. Will definitely buy from again. We purchased a new supercharged Range Rover....(the choices below of ours chase did not include the Land Rover vehicles.) More

Everything and more!! I LOVE my Land Rover!! I had bought a "competitor" SUV, and was so very unhappy. I stopped in Astorg, I met Diana Hayhurst, she made sure my new Disco I LOVE my Land Rover!! I had bought a "competitor" SUV, and was so very unhappy. I stopped in Astorg, I met Diana Hayhurst, she made sure my new Discovery had everything I wanted. No pressure...only understanding. I received my new Land Rover, and each time I drive it, I am so very happy with my purchase. Diana is understanding, thorough and a true professional! Stop in and speak with her; you won't regret it! Thanks again Diana and Astorg! More

Very pleased out-of-town customer I live 3 hours from Astorg-Charleston, and was interested in a CPO Mercedes that I had found advertised online. I called the dealership on a Friday w I live 3 hours from Astorg-Charleston, and was interested in a CPO Mercedes that I had found advertised online. I called the dealership on a Friday with a few questions about the vehicle and was forwarded to Steven Reese. I gave him a list of questions about the vehicle, and he called back within 30 minutes with all the answers, including a few that required some research on repairs done to the vehicle. Being satisfied with the information he gave me, I drove to Charleston the next morning and he had the vehicle waiting for me, ready for a test drive. It was in very nice condition, well-maintained and detailed, and after a satisfying test-drive, purchased the vehicle for the advertised price with a fair (kbb) offer on my trade-in. We were in and out of the dealership in under 2 hours with a great deal on a beautiful ML 350. I feel that I got a very fair deal on a very nice vehicle, and Steve struck me as an honest, hard-working salesman with the customer's interest at heart. Thanks Steve, for your help. More

Efficiency and fun at it's finest. Our experience today was better than any other we have dealt with. The entire company is very professional, honest and helpful. Professionalism and ge Our experience today was better than any other we have dealt with. The entire company is very professional, honest and helpful. Professionalism and genuine kindness we found in the parking lot and was followed through the entire process. Highly recommend the entire group! Felt at ease, great laughter, great conversations, tremendous joy and left truly happy; fairness and respect in every aspect! Definitely a pleasure!!! More

Simply the Best! Better than all the rest! This dealership is top notch! We can't say enough about Steven Reese as our sales contact. He was outstanding! No sales gimmicks, no pressure, no a This dealership is top notch! We can't say enough about Steven Reese as our sales contact. He was outstanding! No sales gimmicks, no pressure, no attempts at manipulative ploys. Just great accommodating service with one heck of a personality! It was a pleasure doing business with a professional you can trust like a brother. The entire staff gave us complete peace of mind, which we all know is priceless. More

"More than just a trade" Steve and Chris were very professional and helpful in our discussion on purchasing a new Volvo XC60. The long term service package went beyond any new Steve and Chris were very professional and helpful in our discussion on purchasing a new Volvo XC60. The long term service package went beyond any new car purchase we have ever made. Great place to purchase a new car. More

Fun & enjoyable day buying a car. Everyone I dealt with was so nice & courteous. Took care of me right away, no waiting. Went over everything about the car. It was a nice experience b Everyone I dealt with was so nice & courteous. Took care of me right away, no waiting. Went over everything about the car. It was a nice experience because I don't like buying cars! More

I recently traded a 2014 Volvo XC60 for a 2017 Volvo XC60. The whole experience from front to back was handled in a very professional manner. All information that I needed to know was explained very well. The The whole experience from front to back was handled in a very professional manner. All information that I needed to know was explained very well. The sales team and finance team did all the work and it was the fastest auto closing I have had in recent times. Thanks to all. More

Trade in of lease for another Volvo Excellent customer service. Chris Myers, Steven Reese, John Brown and T.A. Davis all exemplify what an auto dealership should be. Their main concern i Excellent customer service. Chris Myers, Steven Reese, John Brown and T.A. Davis all exemplify what an auto dealership should be. Their main concern is to seek, find and meet the customers needs with the utmost tact, intent and commitment. I would recommend them 100%. Our first purchase from this dealership was in 1991, since then we have not bought an auto elsewhere. This makes our 8th Volvo. More