Mercedes-Benz of Charleston
Charleston, WV
Filter Reviews by Keyword
By Type
Showing 390 reviews
Apprehension erased Buying a new car can be very stressful . This dealership truly eased this stress and made this a positive experience.Very friendly staff. Loving our n Buying a new car can be very stressful . This dealership truly eased this stress and made this a positive experience.Very friendly staff. Loving our new car. I would recommend this dealership to friends . More
The best experience This was by far the best experience I have ever dealt with. Steven Reese was the most helpful salesman I have ever dealt with. He took the time to sta This was by far the best experience I have ever dealt with. Steven Reese was the most helpful salesman I have ever dealt with. He took the time to stay after work and help make my deal on my new discovery! So thankful! More
Excellent Everyone there was very knowledgeable and friendly. We went to dealership on Saturday afternoon. I wanted a specific color and certain options, and if Everyone there was very knowledgeable and friendly. We went to dealership on Saturday afternoon. I wanted a specific color and certain options, and if course it wasn't on the lot. They immediately started looking. By Monday afternoon they had found just what I wanted and by Thursday I had my new Jaguar FPace. When we went to pick up the vehicle everything was explained to us in detail. The whole experience was great. I would definitely go back. More
The team made it easy Walked in at 540pm on a Thursday., they stayed late & helped me. I never felt rushed. The service was awesome and Dianne knew everything about the f Walked in at 540pm on a Thursday., they stayed late & helped me. I never felt rushed. The service was awesome and Dianne knew everything about the features of the car. More
Excellent shopping and buying experience with Diana Cotoros! Our experience could not have been any more exciting. Diana was patient and never pressured us to buy. Allowing us time to test drive and get all our Our experience could not have been any more exciting. Diana was patient and never pressured us to buy. Allowing us time to test drive and get all our questions answered. It was a great experience and we would recommend Diana at Land Rover to anyone. More
Painless overall..... Dealership crossed paths of brands and salesmen to accommodate customer needs. All were personable and knowledgeable and recognized customer history Dealership crossed paths of brands and salesmen to accommodate customer needs. All were personable and knowledgeable and recognized customer history and loyalty and requirements and sense of humor. More
Great Service I was really happy with the service I received at Astorg. They went out of their way to get everything ready for us before we picked up our new Volvo. I was really happy with the service I received at Astorg. They went out of their way to get everything ready for us before we picked up our new Volvo. Once we were there, they spent the time needed to go over all the features and get the settings right for us. I would definitely recommend this dealership. More
Incredible Service Our salesman, John, has been incredible and available to answer questions. He even responded at 9:00 PM while shopping at Kroger! Great experience/ su Our salesman, John, has been incredible and available to answer questions. He even responded at 9:00 PM while shopping at Kroger! Great experience/ support! More
Needle in a haystack I had a very specific request. Rather than simply saying they didn't have the car. They spend days finding exactly what we needed at the right price. I had a very specific request. Rather than simply saying they didn't have the car. They spend days finding exactly what we needed at the right price. I was very impressed as a first time customer. More
Very professional Our sales professional John brown is very helpful and knowledgeable. He spent a lot of time explaining about each product. Took the time to introduce Our sales professional John brown is very helpful and knowledgeable. He spent a lot of time explaining about each product. Took the time to introduce the associates at the dealership. Very nice clean and friendly dealership. More