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Mercedes-Benz of Charleston

Charleston, WV

4.7
390 Reviews

5 Dudley Farms Ln

Charleston, WV

25309

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Showing 390 reviews

August 23, 2017

Apprehension erased Buying a new car can be very stressful . This dealership truly eased this stress and made this a positive experience.Very friendly staff. Loving our n More

by Cclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
August 19, 2017

The best experience This was by far the best experience I have ever dealt with. Steven Reese was the most helpful salesman I have ever dealt with. He took the time to sta More

by shelby1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
August 18, 2017

Excellent Everyone there was very knowledgeable and friendly. We went to dealership on Saturday afternoon. I wanted a specific color and certain options, and if More

by Pjk0607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Musilli, Diana Hayhurst
August 18, 2017

The team made it easy Walked in at 540pm on a Thursday., they stayed late & helped me. I never felt rushed. The service was awesome and Dianne knew everything about the f More

by Stefashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Hayhurst
August 18, 2017

Excellent shopping and buying experience with Diana Cotoros! Our experience could not have been any more exciting. Diana was patient and never pressured us to buy. Allowing us time to test drive and get all our More

by Hunter
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Hayhurst
August 18, 2017

Painless overall..... Dealership crossed paths of brands and salesmen to accommodate customer needs. All were personable and knowledgeable and recognized customer history More

by thor girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Carpenter, John Brown, Brian Lister
August 17, 2017

Great Service I was really happy with the service I received at Astorg. They went out of their way to get everything ready for us before we picked up our new Volvo. More

by Dianna Bragg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Myers, John Brown
August 17, 2017

Incredible Service Our salesman, John, has been incredible and available to answer questions. He even responded at 9:00 PM while shopping at Kroger! Great experience/ su More

by rwartella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
August 16, 2017

Needle in a haystack I had a very specific request. Rather than simply saying they didn't have the car. They spend days finding exactly what we needed at the right price. More

by Robin2102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob King
August 16, 2017

Very professional Our sales professional John brown is very helpful and knowledgeable. He spent a lot of time explaining about each product. Took the time to introduce More

by Jennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
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