Mercedes-Benz of Charleston
Charleston, WV
Filter Reviews by Keyword
By Type
Showing 391 reviews
Great people Went to the dealership a few months back searching for a new car. Steven Reese showed us a Land Rover Discovery. He was very helpful and kind. When we Went to the dealership a few months back searching for a new car. Steven Reese showed us a Land Rover Discovery. He was very helpful and kind. When we finally decided to trade we went back to Astorg because of him. More
Customer Service Diana Cotorus gave me the best customer service I have ever experienced!! Monday morning, I was driving to work and the roof of my jeep was leaking wa Diana Cotorus gave me the best customer service I have ever experienced!! Monday morning, I was driving to work and the roof of my jeep was leaking water from the rain. Immediately after I contacted her, she set up a time for Astorg Auto to pick up my car and give me a loaner to drive until mine is fixed! I did not even have to leave work! This is the best customer service I have ever experienced. I highly recommend buying a car from Diana! Not only does she provide awesome service, but she is very sweet and so easy to work with! More
Wonderful friendly service The staff was very helpful and friendly. Jonh Brown was Always willing to answer any and all of my questions and concerns. The service department The staff was very helpful and friendly. Jonh Brown was Always willing to answer any and all of my questions and concerns. The service department was willing to stay over to certify the car that I was buying. More
No stress! Diana treated us like friends! No pressure. She was very knowledgeable about the features. We enjoyed our experience and will definitely chose Astrog Diana treated us like friends! No pressure. She was very knowledgeable about the features. We enjoyed our experience and will definitely chose Astrog again in the future! More
Amazing Service! Diana Cotoros delivered amazing service and made the process extremely easy. I highly recommend doing business with her. The next car I buy will be wi Diana Cotoros delivered amazing service and made the process extremely easy. I highly recommend doing business with her. The next car I buy will be with this dealership. More
Very satisfied with everything! Our buying experience was extremely pleasurable thanks to Diana, who worked very hard to help us make this smooth and enjoyable! Her professional serv Our buying experience was extremely pleasurable thanks to Diana, who worked very hard to help us make this smooth and enjoyable! Her professional service and knowledge was extremely helpful. Highly recommend her! Thanks, Diana!!! (New 2017 Range Rover HSE) More
The purchase of my S90 Astorg has a great facility and a great menu to chose from. Their sales staff goes beyond the call to make sure you are completely satisfied and follo Astorg has a great facility and a great menu to chose from. Their sales staff goes beyond the call to make sure you are completely satisfied and followup after the sale. More
Purchase of Land Rover Discovery I was very happy with the dealership in my purchase .. they were very helpful.. Diana was an awesome Sales lady she was very patient when I would have I was very happy with the dealership in my purchase .. they were very helpful.. Diana was an awesome Sales lady she was very patient when I would have to cancel an apt .. offered to bring the vehicles tinny house .. would highly recommend her .. More
Purchasing a new vehicle was quick and easy I had a great experience working with Diana and the team at Land Rover Charleston. Everyone was helpful and made purchasing a new vehicle extremely ea I had a great experience working with Diana and the team at Land Rover Charleston. Everyone was helpful and made purchasing a new vehicle extremely easy. More
Traded in a Cadillac for a 2017 Range Rover Our salesman, Gerry was great and Brian from the Land Rover side was super helpful. Overall a very pleasant and professional experience. Thanks so m Our salesman, Gerry was great and Brian from the Land Rover side was super helpful. Overall a very pleasant and professional experience. Thanks so much guys!!! More