Mercedes-Benz of Charleston
Charleston, WV
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Great, personable, honest I worked with Gerry Flynn on a 2013 LR4- I live in California and could only view the car on line- Gerry became my eyes and ears- he answered all my q I worked with Gerry Flynn on a 2013 LR4- I live in California and could only view the car on line- Gerry became my eyes and ears- he answered all my questions (there were many) - he made all the shipping arrangements - and he was patient and kind through the entire process. Never did I think I would buy a car without driving it or looking it over in person but buying a car from this dealership was like having a friend in the business. Sam M. More
Incredible experience finding exact car I was looking for. A great car buying experience begins with the sales team member. Steve has been outstanding from the first time I walked onto the lot to his post purc A great car buying experience begins with the sales team member. Steve has been outstanding from the first time I walked onto the lot to his post purchase contact. I will keep coming back to Astorg of Charleston because of the excellent assistance I received from Steve Reese and Tyler Astorg. If you are looking for a smooth car buying experience this is the place to go. Thank you Steve! More
"You won't find a better experience!" Received expedient customer service. Gerry is friendly and straightforward about the vehicle status, history, and price. Loved this purchase experien Received expedient customer service. Gerry is friendly and straightforward about the vehicle status, history, and price. Loved this purchase experience - highly recommend Gerry and Astor! More
Gerry is awesome! My husband and I bought a Mercedes SUV off of Gerry about 2 weeks ago. The week before I took my friend to look at the cars. You never know as a woman My husband and I bought a Mercedes SUV off of Gerry about 2 weeks ago. The week before I took my friend to look at the cars. You never know as a woman how you will be treated while shopping for cars. Gerry was wonderful. I told him what price range we were in and what I was looking for in a family car. I even had my two crazy boys with me at the purchase time. Great customer service! We will buy from this dealership again and use Gerry. More
Laid Back No Pressure Environment This dealership was top notch! Gerry went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions an This dealership was top notch! Gerry went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a vehicle the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Gerry Flynn to anyone who is looking for used vehicle. More
Efficient and enjoyable experience! This was absolutely the best car buying experience we have ever had.....and we, too, are in our 50's. Everyone we were introduced to was extremely he This was absolutely the best car buying experience we have ever had.....and we, too, are in our 50's. Everyone we were introduced to was extremely helpful. They even set everything up for me on my phone. They went above and beyond! My husband and I will definitely be purchasing all of our vehicles with Astorg Auto of Charleston! More
Best of the Best We recently purchased our first vehicle from Astorg, and feel it certainly won't be our last. The service provided to us was comparable to none. The d We recently purchased our first vehicle from Astorg, and feel it certainly won't be our last. The service provided to us was comparable to none. The dealers are quality here and provide the best of the best service to their customers. They create the most comforting environment every step of the way, from the first look to the sale/trade in day. Exceptional is the best way to describe Astorg Auto in Charleston. I would recommend them in a heartbeat! More
No cheap talk, only meaningful action I read Astorg's business philosophy before I I went to buy my vehicle and it seemed too good to be true. However, every employee stayed true to philo I read Astorg's business philosophy before I I went to buy my vehicle and it seemed too good to be true. However, every employee stayed true to philosophy. My purchase experience was friendly (without schmooze), expeditious (without being rushed) and value-oriented. This was absolutely the best purchase experience I have ever had (and I am 50)! More
Car trade in Astorg Auto in Charleston did a good job with my trade in. I do feel like I was originally lowballed on my initial trade in, but once I told them that Astorg Auto in Charleston did a good job with my trade in. I do feel like I was originally lowballed on my initial trade in, but once I told them that was too low, they made the trade value more reasonable. Other than that, their staff was helpful and courteous. More
Great Customer Service Today's visit was a stress free experience with excellent customer service. Brian was very knowledgeable of the vehicle and took the time to make sur Today's visit was a stress free experience with excellent customer service. Brian was very knowledgeable of the vehicle and took the time to make sure the car buying purchase was smooth and effortless. More