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Mercedes-Benz of Charleston

Charleston, WV

4.7
389 Reviews

5 Dudley Farms Ln

Charleston, WV

25309

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Showing 389 reviews

November 15, 2017

Great, personable, honest I worked with Gerry Flynn on a 2013 LR4- I live in California and could only view the car on line- Gerry became my eyes and ears- he answered all my q More

by ratethis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler , Gerry Flynn
November 14, 2017

Incredible experience finding exact car I was looking for. A great car buying experience begins with the sales team member. Steve has been outstanding from the first time I walked onto the lot to his post purc More

by LiamR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
November 12, 2017

"You won't find a better experience!" Received expedient customer service. Gerry is friendly and straightforward about the vehicle status, history, and price. Loved this purchase experien More

by MikeV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
November 08, 2017

Gerry is awesome! My husband and I bought a Mercedes SUV off of Gerry about 2 weeks ago. The week before I took my friend to look at the cars. You never know as a woman More

by awkasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
November 07, 2017

Laid Back No Pressure Environment This dealership was top notch! Gerry went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions an More

by RRoberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
November 04, 2017

Efficient and enjoyable experience! This was absolutely the best car buying experience we have ever had.....and we, too, are in our 50's. Everyone we were introduced to was extremely he More

by Gary and Lisa Beall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.A. Davis, Gerry Flynn, Chris Myers
November 04, 2017

Best of the Best We recently purchased our first vehicle from Astorg, and feel it certainly won't be our last. The service provided to us was comparable to none. The d More

by LSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown, Brian Lister
November 01, 2017

No cheap talk, only meaningful action I read Astorg's business philosophy before I I went to buy my vehicle and it seemed too good to be true. However, every employee stayed true to philo More

by Andrew Gongola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese, John Musilli
October 30, 2017

Car trade in Astorg Auto in Charleston did a good job with my trade in. I do feel like I was originally lowballed on my initial trade in, but once I told them that More

by Cars599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
October 28, 2017

Great Customer Service Today's visit was a stress free experience with excellent customer service. Brian was very knowledgeable of the vehicle and took the time to make sur More

by SatisfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lister
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