Mercedes-Benz of Charleston

Customer Service does exist! From the time we parked on the lot and to driving off in our new Jaguar F-series we received excellent customer service with a hometown touch. Visitin From the time we parked on the lot and to driving off in our new Jaguar F-series we received excellent customer service with a hometown touch. Visiting high end dealerships can feel "stuffy" however Diana was so down to earth but still professional. She not only "made" the deal but took it a step further to assure how we will be taken care of us afterwards as well. True customer service all the way through! More

Long search is over I searched for the right vehicle for a month and half. The minute we walked in we weretreated like a customers should be . Everyone was helpful and fr I searched for the right vehicle for a month and half. The minute we walked in we weretreated like a customers should be . Everyone was helpful and friendly . John Brown was excellent and very patient with our preference search for a vehicle. My wife and I highly recommend them if you are looking for a new or used vehicle. More

Great salesman! Jerry Flynn was very helpful and very efficient. When my car was stolen, I called Jerry (who I bought my original Mercedes from) and asked him to find Jerry Flynn was very helpful and very efficient. When my car was stolen, I called Jerry (who I bought my original Mercedes from) and asked him to find me another one, like the one I had. He worked tirelessly to find me the car and kept in contact with me throughout the entire process. He found me another car and I was very pleased with his work. More

friendly, courteous, know their product These guys are very professional, courteous, know their product, easy to talk with, no pressure, will spend all the time you want answering questions These guys are very professional, courteous, know their product, easy to talk with, no pressure, will spend all the time you want answering questions and showing you their vehicles. Great personalities. They seem like friends instead of salesmen. Stop in and see them, you’ll be glad you did! More

Patient and helpful sales team Steve Reese and Tyler Astorg were extremely accommodating and helpful in our recent purchase of a certified pre owned Mercedes. We drove and scrutiniz Steve Reese and Tyler Astorg were extremely accommodating and helpful in our recent purchase of a certified pre owned Mercedes. We drove and scrutinized several models over several weeks before purchasing a 2017 GLE 350 4matic. Their continued commitment to us both during and after the sale made this a pleasurable buying experience. Looking forward to a pleasurable owning experience. More

Amazing car buying Yes I know, my title is uncommon in car buying. This is one of the best experiences I have ever had buying a new vehicle. My sales person knew everyth Yes I know, my title is uncommon in car buying. This is one of the best experiences I have ever had buying a new vehicle. My sales person knew everything about this car. Gave great tutorial on all the instruments. Very knowledgeable. No pressure buying, so yes would definitely would recommend buying from Astorgs of Charleston. My salespersons name was Diana Cotoros. Thanks for your no pressure tactics and bottom dollar pricing. Not to mention the great trade in value for my vehicle. More

Best Car buying experience ever! From the moment my husband and I walked into the dealership until we drove off the lot in our new Jaguar F-Pace, we were treated with the upmost kindn From the moment my husband and I walked into the dealership until we drove off the lot in our new Jaguar F-Pace, we were treated with the upmost kindness and respect. Our salesman, Brian Lister, was very courteous, knowledgeable and highly professional. He was patient and answered all our questions and addressed any concerns that we had. If you are looking for a new vehicle, I highly recommend you check here first! Our entire experience was very pleasant and took only two hours to complete. We have found our forever home for all of our future vehicle needs. Customer service is outstanding and this alone is invaluable. More

Christmas Evoque purchase! Such a great company to work with during my purchase! Brian Lister was a tremendous help, and kept me updated on vehicles that had arrived until I fou Such a great company to work with during my purchase! Brian Lister was a tremendous help, and kept me updated on vehicles that had arrived until I found my perfect vehicle! John also helped me by showing me my vehicle on the day of my purchase! Thanks so much! More

John Brown. The best salesman I have encountered. The dealership and John Brown accomplished finding me the right car and expedited the transaction quickly. He educated me with an orientation to th The dealership and John Brown accomplished finding me the right car and expedited the transaction quickly. He educated me with an orientation to the nuances of my car. He is patient and understanding. I trust the dealership to assist me if anything were to need quality work on my car. I have been dealing with them for many years and feel quite comfortable if ever a problem should arise. They are professional and aim to please their customers. More

John Brown was an excellent salesman who did a wonderful job selling and delivering my car to me at work. My previous car was taken off on a tow truck and I didn was an excellent salesman who did a wonderful job selling and delivering my car to me at work. My previous car was taken off on a tow truck and I didn’t have to worry about transportation to get my new car. He did a thorough job of explaining the numerous features of the S90 I had purchased. He made sure that my Volvo on Call was set up before he left. He walked the help desk through what was wrong with the set up and I didn’t have to do anything but say “Hello” to the representative. I would enthusiastically recommend John and the staff at Astorg Volvo for anyone wanting a great car with superior, friendly service. More