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Mercedes-Benz of Charleston

Charleston, WV

4.7
389 Reviews

5 Dudley Farms Ln

Charleston, WV

25309

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Showing 389 reviews

January 14, 2018

First Range Rover Brian was excellent and made the car buying experience go easily. No stress. Very willing to spend the extra time showing us features of the car we More

by jjj123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Musilli, Brian Lister
January 11, 2018

Awesome! Took great care. Customer Service at its best I have owned several Mercedes and "others" have tried to get me to consider other brands.. which I have done in the past but the Personal Service and More

by klane4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in the Service Center, Gerry Flynn
January 11, 2018

My First Mercedes Josh Goins was great and very patient with all my questions. The rest of the staff was very friendly and helpful. I would feel very confident in recom More

by Strawberry Road
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Goins
January 09, 2018

Excellence in every way! I cannot speak highly enough of Astorg or Steve Reese. We purchased a Mercedes in December and Steve was exceptional, understanding our needs and want More

by stodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
January 08, 2018

Nannie D I purchased a Volvo from Jonathan Pauley, he was very professional and his knowledge of the XC90 was greatly appreciated. I would like to mention Chri More

by NannieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pauley, Chris Myers
January 03, 2018

Good Experience Diana from Land Rover in Charleston, WV is super sweet and was very helpful in assisting me in purchasing my first Land Rover. She was quick to answer More

by MollyAbbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Hayhurst
December 31, 2017

Steve Reese and dealership fantastic I purchased a Volvo from Steve Reese and his customer service and professionalism were fantastic. I would highly recommend this dealership and Steve R More

by StaceyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
December 30, 2017

Great Salesman Steven Reese was very knowledgeable with the car, Excellent salesman and easy to talk to. I hope to see him again on my next purchase. More

by Mercedes Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
December 29, 2017

Customer Service does exist! From the time we parked on the lot and to driving off in our new Jaguar F-series we received excellent customer service with a hometown touch. Visitin More

by U K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentleman in service whom washed and fueled our new vehicle. Very courteous and professional. , Diana Hayhurst
December 29, 2017

Long search is over I searched for the right vehicle for a month and half. The minute we walked in we weretreated like a customers should be . Everyone was helpful and fr More

by wvueer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Astorg was very friendly and helpful, John Brown
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