Mercedes-Benz of Charleston

Wow! Best car buying experience we've ever had!!!! A+ Diana and the crew went above and beyond to create the best buying experience we've ever had at a car dealer. They were very professional and exceeded Diana and the crew went above and beyond to create the best buying experience we've ever had at a car dealer. They were very professional and exceeded all my expectations. Home delivery and email trade-in appraisal was a very nice touch as well. Other dealers take note: this is exactly how the car buying experience should be. THANKS! More

Amazing sales reps, staff and service. Just purchased my 3rd Mercedes from this dealership and this was my first with the new owners. I must say this dealership has always been great but wi Just purchased my 3rd Mercedes from this dealership and this was my first with the new owners. I must say this dealership has always been great but with the new owners it has even surpassed the previous owner. This was the absolute best buying experience I have ever had buying a car. The sales reps. (Jonathan Pauley and Chris Meyers) were excellent along with the Sales Manager (Tyler Astorg) and the Financing was a breeze. I couldn’t believe I was in and out with a new car whithin 2 hours even after test driving 2 vehicles, everybody was so friendly and willing to go the extra mile for whatever I needed and questions I had. I will never go to any other dealership and will refer everyone I know to “Astorg Auto” More

They work as a team without high pressure John Brown has been most helpful. He listened to what I needed and responded accordingly. I appreciate the professional as well as the personal appr John Brown has been most helpful. He listened to what I needed and responded accordingly. I appreciate the professional as well as the personal approach John has as a salesman. All of the staff at the dealership are really very helpful and accommodating, which I feel comfortable will extend into what further help I may need with my new beauty. More

Steven Reese Thank You Steven Reese!! Outstanding professionalism from our initial meeting to the end of the sale. I highly recommend Steven to anyone in the mar Thank You Steven Reese!! Outstanding professionalism from our initial meeting to the end of the sale. I highly recommend Steven to anyone in the market for a vehicle. Thanks again, Steven. More

Extremely professional/ service oriented dealership Jonathan was knowledgeable and professional - we would ask for him again on our next purchase. This was simply the best automotive buying experience Jonathan was knowledgeable and professional - we would ask for him again on our next purchase. This was simply the best automotive buying experience we’ve ever had! More

Great experience!! Astorg Auto of Charleston provided me with a great car buying experience. Even though it was a busy Saturday, they treated me like I was the most imp Astorg Auto of Charleston provided me with a great car buying experience. Even though it was a busy Saturday, they treated me like I was the most important person in their dealership that day. Tyler went out of his way to answer all of my questions thoroughly. He went above and beyond to work with me throughout the entire process; from texting, to emails, to a wonderful on-site visit, and follow-up after the visit. All around great experience. More

Awesomeness My husband and I had the pleasure of dealing with Steven Reese. He made our car buying experience the best. We test drove about 4 vehicles and found t My husband and I had the pleasure of dealing with Steven Reese. He made our car buying experience the best. We test drove about 4 vehicles and found the one we really liked. He did not hesitate to help us at all. He answered all of our questions and concerns we had. I would recommend this dealership to my friends . Thank You Mr. Reese and Tyler for a job well done More

Remarkably positive experience!! From the first phone call to buying my dream car (which I've been searching for nationwide for almost a year), working with Astorg Auto in general, an From the first phone call to buying my dream car (which I've been searching for nationwide for almost a year), working with Astorg Auto in general, and Steven Reese, in particular, has been a remarkably positive experience. Attentive, friendly, patient, warm, kind, professional, and comprehensive!! Highly recommend!! PS will return when the new C70's come out, for sure!! More

Great service, knowledge of all vehicles was awesome and eve I enjoyed my visit here. Everyone made our experience great! We love our new car and would definitely come for our next purchase.Thank you guys I enjoyed my visit here. Everyone made our experience great! We love our new car and would definitely come for our next purchase.Thank you guys More

Excellent & professional service. Prompt & pleasant. I had contacted several Range Rover Dealerships prior to calling Astorg in Charleston, WV. They were, by far, the most profession & courteous deale I had contacted several Range Rover Dealerships prior to calling Astorg in Charleston, WV. They were, by far, the most profession & courteous dealership. They were prompt to return my calls, quick to answer my questions, & helpful with my trade. Astorg Auto of Charleston went above & beyond in assisting me with my car purchase.. i was very impresssed & pleased with Astorg. More