Mercedes-Benz of Charleston

The gold standard of excellent customer service! I generally do not leave reviews, but I’ll make an exception in the case of Astorg Auto of Charleston because they truly exemplify outstanding custome I generally do not leave reviews, but I’ll make an exception in the case of Astorg Auto of Charleston because they truly exemplify outstanding customer service. I was coming from over 2 and 1/2 hours away from the dealership, so Steven Reese provided me with an excellent walk around video of the vehicle before I decided to come down. Once I arrived, the vehicle was already out front for my inspection and dealer tags were on it for my test drive. Since it was used, there was a small issue discovered during inspection, but Tyler Astorg offered to have it fixed. They also delivered the vehicle to me so I didn’t need to make a return trip. I’ve had good experiences at a few other dealerships, but the experience at Astorg Auto of Charleston was so far above the every other dealership that despite my distance from the dealership, I would have no hesitation making the trip to purchase another vehicle from them. More

It was perfect I had an excellent experience in the process of choosing my Mercedes Benz. Everyone was so professional & genuinely had my best interest as a main con I had an excellent experience in the process of choosing my Mercedes Benz. Everyone was so professional & genuinely had my best interest as a main concern. More

Friendly and helpful. We are happy with the purchase of our E-300. Appreciated everyone’s friendliness and helpfulness. Would highly recommend the dealership to others whe We are happy with the purchase of our E-300. Appreciated everyone’s friendliness and helpfulness. Would highly recommend the dealership to others when purchasing a vehicle. More

Search for the right one I have been looking for this car in this color with thw brogue interior fir months but I could not find one to actually see the body style. I found on I have been looking for this car in this color with thw brogue interior fir months but I could not find one to actually see the body style. I found one in Georgia and had decided ti deive there to get it. Luckily Diana was persistent enough to asaure me she could get this and have it brought here. She delivered as promised. More

Amazing customer service! I bought a Range Rover Velar at Land Rover of Charleston, and I had the best customer service ever. Diana took care of me and even delivered the vehic I bought a Range Rover Velar at Land Rover of Charleston, and I had the best customer service ever. Diana took care of me and even delivered the vehicle all cleaned up to my house the next day. She made the experience very pleasant and was very knowledgeable about the vehicle -she showed me how to work every bell and whistle in my Velar. I definitely recommend this dealership and Diana as a salesperson! More

Excellent Customer Service....Eric went above and beyond! My first experience with this dealership. Everyone was great. Friendly and helpful staff. Especially Eric Slusser. He found me the Jeep I was looki My first experience with this dealership. Everyone was great. Friendly and helpful staff. Especially Eric Slusser. He found me the Jeep I was looking for...he brought the vehicle to me to look at and test drive. He kept me well informed at all times during the process. Eric made the entire buying process smooth and everything went fast. I must say I've never been treated so well. To top it off, my Jeep was out front with a big Red Bow and a personalized sign saying congrats of your new Jeep!! More

A very good experience John and the whole staff there were great to work with. They go above and beyond to make your purchase a positive experience. Would definitely go back John and the whole staff there were great to work with. They go above and beyond to make your purchase a positive experience. Would definitely go back again. More

Amazing experience! Brian was wonderful to work with! They made us feel like family as soon as we walked in. They even helped us “dogsit” while we went for a test drive. Brian was wonderful to work with! They made us feel like family as soon as we walked in. They even helped us “dogsit” while we went for a test drive. We absolutely love our new Jag! Brian set everything up for us in the car to make sure we were comfortable with all the features before leaving. We will return for car purchases in the future. I’d highly recommend Brain and the entire Astorg group. More

Land Rover They were very helpful and knowledgeable about the car I wanted. Very friendly, professional and helpful staff. Very happy with this dealership and th They were very helpful and knowledgeable about the car I wanted. Very friendly, professional and helpful staff. Very happy with this dealership and the car. A+++ More

Great experience I had a great experience purchasing a new Land Rover Discovery at Astorg. Diana was very knowledgeable and helpful! I highly recommend purchasing your I had a great experience purchasing a new Land Rover Discovery at Astorg. Diana was very knowledgeable and helpful! I highly recommend purchasing your next car from her! More