Mercedes-Benz of Charleston
Charleston, WV
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Courtney Cremeans Easiest auto purchase we have ever made. Great dealership. Great employees. Great service. Great atmosphere. Great inventory. Outstanding experienc Easiest auto purchase we have ever made. Great dealership. Great employees. Great service. Great atmosphere. Great inventory. Outstanding experience. We will definitely buy here again. More
Outstanding from start to finish as always! I have purchased a few cars from Astorg and without fail they bend over backwards to provide you the best experience possible. I can’t say enough, bu I have purchased a few cars from Astorg and without fail they bend over backwards to provide you the best experience possible. I can’t say enough, but they are a class act! More
Great sales experience. Awesome experience. Diana was very helpful and patient while we were making our decision on which vehicle we wanted to purchase. Will definitely recom Awesome experience. Diana was very helpful and patient while we were making our decision on which vehicle we wanted to purchase. Will definitely recommend to others. More
Overall a great and easy experience Brian was a great salesman and very knowledgeable with any questions. Overall he made this a great experience. I would definitely recommend him and th Brian was a great salesman and very knowledgeable with any questions. Overall he made this a great experience. I would definitely recommend him and this dealership. More
Effortless deal These folks are easy to deal with and straight shooters. Diana promised and delivered as promised. I would recommend them to anyone looking for a gr These folks are easy to deal with and straight shooters. Diana promised and delivered as promised. I would recommend them to anyone looking for a great buying experience. More
Professional Dealership! Impressed with their pricing policy - didn't wonder if I could have received a better deal! So impressed with the 2016 Expedition they sent from thei Impressed with their pricing policy - didn't wonder if I could have received a better deal! So impressed with the 2016 Expedition they sent from their other location, and I found it to be in better condition than I expected. They couldn't have been nicer or more professional. The salesman, Josh Goins was such a gentleman and was so helpful. More
Great online transaction Open and honest people to work with. No hassle and complete transparency. Excellent vehicle documentation including history and CPO process. Full disc Open and honest people to work with. No hassle and complete transparency. Excellent vehicle documentation including history and CPO process. Full disclosure. The sales representative, Gerry, was always available and worked cheerfully throughout the transaction. He was patient and easy to work with. His manager, Tyler, was also a honest and involved part of the transaction. I would recommend this dealership and would certainly be a repeat customer. More
No better deal plus service anywhere We were thinking about replacing our Ford SUV with MERCEDES SUV. Before we left, our salesman had found what we wanted and a couple days later, I’m d We were thinking about replacing our Ford SUV with MERCEDES SUV. Before we left, our salesman had found what we wanted and a couple days later, I’m driving a new GLC 300! More
Great people to work with!! I live in Ohio and was looking for a used LR 4 Land Rover (I love the LR 4 body style and don't like the new replacement) and came upon this dealershi I live in Ohio and was looking for a used LR 4 Land Rover (I love the LR 4 body style and don't like the new replacement) and came upon this dealership in Charleston, W. VA. I got Steve Reese on the phone who was the friendliest guy and super helpful. Any questions he couldn't answer right then on the phone, he hung up, found the car, found the answers, and called me back within 10 minutes! I told him since I didn't live there, I really wanted to make my visit as short as possible, so he took down all my information, had the paperwork ready -- and the entire process took less than half an hour (which included me taking the car for a quick test drive!). Rusty Harrison, the manager who helped me with all the financing was also great - and as friendly as Steve, and the rate they got me was super low. I would recommend this dealer to anyone. They are first class in service and a real pleasure to do business with. More
Awesome customer service Very courteous upfront and friendly salesman!!! VERY happy with our purchase and will buy from here in the future!! Would highly recommend this deal Very courteous upfront and friendly salesman!!! VERY happy with our purchase and will buy from here in the future!! Would highly recommend this dealership if in the market for a Land Rover!!! More