Mercedes-Benz of Charleston
Charleston, WV
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Mercedes Benz Purchase I saw a car over the internet that I fell in love with and reached out to the dealership. I was able to complete everything over the phone and car was I saw a car over the internet that I fell in love with and reached out to the dealership. I was able to complete everything over the phone and car was delivered to me! I couldn't ask for better customer service!! More
Excellent Service Sales staff was not pushy, answered all my questions, and made the process as simple as possible. They provided very reasonable value on my trade and Sales staff was not pushy, answered all my questions, and made the process as simple as possible. They provided very reasonable value on my trade and the “One Low Price” takes out the stressful part of car buying. More
Out of State Buyer I found a low mileage CPO Mercedes E350W4 on Cars.com that looked like the perfect car for me. I called the dealer and spoke to Gerry Flynn. Gerry of I found a low mileage CPO Mercedes E350W4 on Cars.com that looked like the perfect car for me. I called the dealer and spoke to Gerry Flynn. Gerry offered to clean the car up and sent me lots of pictures of the car inside their showroom. Gerry even test drove the car and described it to me over the phone. The best part was that Gerry had the car delivered to me in Indianapolis, Indiana free of charge and car was delivered to my driveway 2 days later. I've had the car for about a week and it's exactly how Gerry described it. Overall, this was a very positive online buying experience. Thank you Gerry. More
Enjoyable car purchasing experience We felt the high end inventory was bountiful and the sales experience was seamless. Our transaction made for a pleasant car buying experience leaving We felt the high end inventory was bountiful and the sales experience was seamless. Our transaction made for a pleasant car buying experience leaving us satisfied. More
Excellent experience Sales staff was polite and professional. A most enjoyable car-buying experience. Vehicle selection was above average. THANK YOU JOHN AND ALL THE ASTOR Sales staff was polite and professional. A most enjoyable car-buying experience. Vehicle selection was above average. THANK YOU JOHN AND ALL THE ASTORG FAMILY! More
Great experience It was a good experience. Our salesman, John, was great and took a lot of time explaining the features. Thanks for so much for everything. It was a good experience. Our salesman, John, was great and took a lot of time explaining the features. Thanks for so much for everything. More
Recent car purchase Great experience, wonderful people. No pressure sales, they were always focused on our needs and comfort. First rate service always helpful and super Great experience, wonderful people. No pressure sales, they were always focused on our needs and comfort. First rate service always helpful and super convienient, concierge is great. More
Search & Purchase of Volvo XC90 In search for the best mid-sized SUV, my husband and I went to Astorg Auto as well as many other dealerships in the area. After test driving every ma In search for the best mid-sized SUV, my husband and I went to Astorg Auto as well as many other dealerships in the area. After test driving every manufacturer and model, we knew the Volvo XC 90 was the right fit. We determined the vehicle features that worked best for our family, and luckily we had a Professional Sales Consultant, John Brown, to assist in our purchase. Although Astorg had a great inventory selection, to get EXACTLY what we were looking for, John had to contact multiple dealerships to establish a "dealer trade." He is very knowledgeable and his patience made the purchasing process seamless. We had a great buying experience and look forward to making future purchases with John at Astorg!! More
Exceptional Service Wonderful buying experience. Gerry Flynn was so helpful with every question we had about the car we purchased. We never felt pressured or hurried whil Wonderful buying experience. Gerry Flynn was so helpful with every question we had about the car we purchased. We never felt pressured or hurried while we were there. We would recommend this dealership to others. More
Exceptional Service Terrific buying experience. Gerry was very helpful in finding just the right car to meet our needs. We would definitely recommend this dealership to o Terrific buying experience. Gerry was very helpful in finding just the right car to meet our needs. We would definitely recommend this dealership to others. More