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Mercedes-Benz of Charleston

Charleston, WV

4.7
389 Reviews

5 Dudley Farms Ln

Charleston, WV

25309

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Showing 389 reviews

May 31, 2018

Mercedes Benz Purchase I saw a car over the internet that I fell in love with and reached out to the dealership. I was able to complete everything over the phone and car was More

by MMoats1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reese
May 24, 2018

Excellent Service Sales staff was not pushy, answered all my questions, and made the process as simple as possible. They provided very reasonable value on my trade and More

by andy31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
May 24, 2018

Out of State Buyer I found a low mileage CPO Mercedes E350W4 on Cars.com that looked like the perfect car for me. I called the dealer and spoke to Gerry Flynn. Gerry of More

by MCase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
May 17, 2018

Enjoyable car purchasing experience We felt the high end inventory was bountiful and the sales experience was seamless. Our transaction made for a pleasant car buying experience leaving More

by mcclellan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
May 17, 2018

Excellent experience Sales staff was polite and professional. A most enjoyable car-buying experience. Vehicle selection was above average. THANK YOU JOHN AND ALL THE ASTOR More

by Katrina H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.A. Davis, Chris Myers, John Brown
May 16, 2018

Great experience It was a good experience. Our salesman, John, was great and took a lot of time explaining the features. Thanks for so much for everything. More

by Wvvolvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
May 08, 2018

Recent car purchase Great experience, wonderful people. No pressure sales, they were always focused on our needs and comfort. First rate service always helpful and super More

by JLLeef3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Astorg, Steven Reese
May 07, 2018

Search & Purchase of Volvo XC90 In search for the best mid-sized SUV, my husband and I went to Astorg Auto as well as many other dealerships in the area. After test driving every ma More

by kbgiordano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
May 07, 2018

Exceptional Service Wonderful buying experience. Gerry Flynn was so helpful with every question we had about the car we purchased. We never felt pressured or hurried whil More

by Blankenship6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
May 06, 2018

Exceptional Service Terrific buying experience. Gerry was very helpful in finding just the right car to meet our needs. We would definitely recommend this dealership to o More

by SusieF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Flynn
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