Mercedes-Benz of Charleston
Charleston, WV
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I purchased a vehicle sight unseen from this dealership. I can’t express enough how easy and upfront of an experience it was. Everyone was great to work with, there were no surprises and I am incredibly hap I can’t express enough how easy and upfront of an experience it was. Everyone was great to work with, there were no surprises and I am incredibly happy with my car. More
Can’t recommend this dealership more. I bought my 21 accord from them with the help of a salesman named Drew. I live 3 hrs away in KY. Since I didn’t want to drive there to look it over i I bought my 21 accord from them with the help of a salesman named Drew. I live 3 hrs away in KY. Since I didn’t want to drive there to look it over in person Drew was super helpful to answer any questions or concerns I had. At one point he even did a FaceTime call with me as he did a walkthrough of the car. Very helpful. They don’t really budge on the price, but to be fair their price to begin with was lower than other accords I had looked at that were similarly equipped and condition. They did work with me on my trade in to get me where I wanted payment wise. When I did pull the trigger to buy it, I was told I could come pick it up or they (Drew) would drive it to me and return to WV with my trade. This was complimentary (within so many miles). I couldn’t believe this level of service. Drew was just as cool and friendly in person as he had been on the phone. He let me drive the car as much as I wanted and look it over real good before signing anything. Once I was pleased, we signed the paperwork on the trunk of my trade in, shook hands, and off Drew went back to WV in my old car. Very smooth transaction. 16 days later I got a call from my local county clerk, got it inspected at my local sheriff dept, back to the clerk and a few minutes later the out of state transfer was done and I had my new plates. Painless and effortless process from start to finish. Thank you Astorg Auto and especially Drew for the ease of all this. More
The kindness Jessica Johnson and her team showed me, a desparate traveler, was so appreciated. Jessica and her team went above and beyond to help me for nothing in return. As an out of towner, I've neve desparate traveler, was so appreciated. Jessica and her team went above and beyond to help me for nothing in return. As an out of towner, I've never had service work done at Astorg, but I can tell you they treat people well. More
The kindness Jessica Johnson and her team showed me, a desparate traveler, was so appreciated. Jessica and her team went above and beyond to help me for nothing in return. As an out of towner, I've neve desparate traveler, was so appreciated. Jessica and her team went above and beyond to help me for nothing in return. As an out of towner, I've never had service work done at Astorg, but I can tell you they treat people well. More
Jason Hagar with Astorg Auto made my car buying experience the absolute best! Exceeding every expectation and going above and beyond from the first conversation. Jason is the best salesperson I hav experience the absolute best! Exceeding every expectation and going above and beyond from the first conversation. Jason is the best salesperson I have ever done business with. I spent nearly a year looking for my dream vehicle, and along the way I encountered numerous salespeople. No one compared to Jason. He is honest, educated, hard working, and always available to answer my many questions. I would rank Jason and Astorg 10 out of 10 with ease. More
Very informative and easy to use website with professional salesperson to complete the sales transaction. Gerry Flynn was easy to work, caring, and went the extra mile to provide excellent servi professional salesperson to complete the sales transaction. Gerry Flynn was easy to work, caring, and went the extra mile to provide excellent service. Thank you!! More
Super easy process, took about 1. 5hrs and I was a driving a new vehicle. Jason Hager made it so easy and was great to work with, would recommend to anyone. 5hrs and I was a driving a new vehicle. Jason Hager made it so easy and was great to work with, would recommend to anyone. More
After a terrible experience with Mercedes-Benz of Marietta, I found AstroAfter a terrible experience with Mercedes-Benz of Marietta, I found Astrog Auto online. Jason was absolutely fantastic and too Marietta, I found AstroAfter a terrible experience with Mercedes-Benz of Marietta, I found Astrog Auto online. Jason was absolutely fantastic and took care of me and absolutely no time with no effort on my part. The entire process was so simple I really appreciated it. I have already referred them to three of my friends. More
The start to my car buying experience dealing with other dealerships was rocky to say the least. Until I contacted Astorg Auto of Charleston. Jason Hager was so amazing. He spent hours talking with me. He a dealerships was rocky to say the least. Until I contacted Astorg Auto of Charleston. Jason Hager was so amazing. He spent hours talking with me. He answered all my questions and concerns. He was knowledgeable, professional, and friendly. Jason went above to make sure my expectations were met. I am so pleased with every aspect of purchasing my new car from Jason to the finance department to the follow up. Everyone has been great. I’ll never go anywhere else! More