Mercedes-Benz of Charleston

Gerry Flynn made the buying experience a pleasure. Gerry Flynn and his associates at Astorg Auto provided me with royal treatment. Gerry was very knowledgeable about the vehicle and even programmed th Gerry Flynn and his associates at Astorg Auto provided me with royal treatment. Gerry was very knowledgeable about the vehicle and even programmed the settings for me, e.g. bluetooth. I am extremely pleased with my purchase and look forward to a great business relationship with Gerry and others at Astorg Auto of Charleston. More

Buying a pre-owned Mercedes Buying a car from Astor was honestly the best car buying experience of my life. It was actually pleasant, which is not a word that would normally come Buying a car from Astor was honestly the best car buying experience of my life. It was actually pleasant, which is not a word that would normally come to mind when describing buying a car. The past five vehicles I have purchased or leased have been out of state, because I did not like the way I was treated by in state dealerships, or the "deals" that were offered. I also never considered buying a pre-owned vehicle, but my mind was changed by the straightforward way Astorg sells their certified pre-owned vehicles. Astorg has a different philosophy of taking care of their customers and I very much appreciated it. I don't like to haggle, and appreciate when things are up-front with no hidden costs or agendas. Our next vehicle will definitely be purchased at Astorg. My husband and I feel that every aspect of the experience was phenomenal, from Gerry our salesperson, to T.A. Davis the finance director, and including Tyler Astorg, who was extremely kind, fair,and informative. My husband and I were both in shock at how easy this experience was,and we both look forward to working with this dealership in the future from the service, to buying. More

Disney Experience to Car Buying Steve and Tyler showcased the Disney best in class customer service experience during our car buying process. They made car buying fun! Austin was al Steve and Tyler showcased the Disney best in class customer service experience during our car buying process. They made car buying fun! Austin was also very helpful in explaining and demonstrating the new car features. More

Great experience I highly recommend working with Steven Reese. He is very friendly and goes above and beyond to help you throughout every aspect of buying a car. Tyler I highly recommend working with Steven Reese. He is very friendly and goes above and beyond to help you throughout every aspect of buying a car. Tyler was also very helpful. I'm very happy with my new car and wouldn't have made the purchase if it hadn't been for Steven and Tyler. More

Exceptional Service Great car buying experience. Steve and Tyler made me feel comfortable throughout the car buying process. Very friendly and personable staff. Perso Great car buying experience. Steve and Tyler made me feel comfortable throughout the car buying process. Very friendly and personable staff. Personal touch made the difference! Austin did an excellent job with demonstrating and explaining the car features before leaving dealership! Overall, Outstanding customer service! More

SL 450 Very professional dealer. Gerry, salesman, was very helpful. He coundn't answer every question I had but he could find someone who could. The car I Very professional dealer. Gerry, salesman, was very helpful. He coundn't answer every question I had but he could find someone who could. The car I purchased was exactly as advertised, no surprises. I asked for the paperwork to be rushed and it was sitting under my front door when I got home. I would recommend this dealer and I would use them again myself. No price adjustment expect to pay the asking price. More

Online purchase of Mercedes M series We had an excellent experience purchasing our pre-owned ML250 at Astorg. Gerry Flynn, our sales representative, was very helpful and answered all of We had an excellent experience purchasing our pre-owned ML250 at Astorg. Gerry Flynn, our sales representative, was very helpful and answered all of our questions promptly. The professionalism the dealership displayed was a major factor in our decision to buy from them, as we had other options. The car we received was immaculate. We recommend them highly.. More

Good experience Good experience, John Brown did a great job to my experience was a pleasant one , he followed up with me several times to make sure I was pleased .I m Good experience, John Brown did a great job to my experience was a pleasant one , he followed up with me several times to make sure I was pleased .I meet Tyler and he also was very friendly and helpful . More

2017 GMC Yukon Denali I purchased a 2017 Yukon Denali from Mr. Gerry Flynn and Mr. Tyler Astorg at the dealership in Charleston, WV. Mr. Flynn was very friendly, knowledgea I purchased a 2017 Yukon Denali from Mr. Gerry Flynn and Mr. Tyler Astorg at the dealership in Charleston, WV. Mr. Flynn was very friendly, knowledgeable and very helpful in showing me the vehicle and putting a deal together. Mr. Astorg also was very friendly, and helpful in putting a deal together so I could purchase the Yukon. I really appreciate it and I would recommend them and this dealership for your next vehicle. More

Awesome This was one of if not the easiest dealership I have ever dealt with. Steven Reese is an absolute gentleman and is so easy to talk to. He was not pu This was one of if not the easiest dealership I have ever dealt with. Steven Reese is an absolute gentleman and is so easy to talk to. He was not pushy or arrogant at all but was so helpful and energetic. One of the few salesman I have seen that actually loves his job. Also Tyler Astorg was great also. Thank you guys so much not only did I buy a beautiful car but made two friends in the process. More