Mercedes-Benz of Charleston

Disney Experience to Car Buying Steve and Tyler showcased the Disney best in class customer service experience during our car buying process. They made car buying fun! Austin was al Steve and Tyler showcased the Disney best in class customer service experience during our car buying process. They made car buying fun! Austin was also very helpful in explaining and demonstrating the new car features. More

Great experience I highly recommend working with Steven Reese. He is very friendly and goes above and beyond to help you throughout every aspect of buying a car. Tyler I highly recommend working with Steven Reese. He is very friendly and goes above and beyond to help you throughout every aspect of buying a car. Tyler was also very helpful. I'm very happy with my new car and wouldn't have made the purchase if it hadn't been for Steven and Tyler. More

Exceptional Service Great car buying experience. Steve and Tyler made me feel comfortable throughout the car buying process. Very friendly and personable staff. Perso Great car buying experience. Steve and Tyler made me feel comfortable throughout the car buying process. Very friendly and personable staff. Personal touch made the difference! Austin did an excellent job with demonstrating and explaining the car features before leaving dealership! Overall, Outstanding customer service! More

SL 450 Very professional dealer. Gerry, salesman, was very helpful. He coundn't answer every question I had but he could find someone who could. The car I Very professional dealer. Gerry, salesman, was very helpful. He coundn't answer every question I had but he could find someone who could. The car I purchased was exactly as advertised, no surprises. I asked for the paperwork to be rushed and it was sitting under my front door when I got home. I would recommend this dealer and I would use them again myself. No price adjustment expect to pay the asking price. More

Online purchase of Mercedes M series We had an excellent experience purchasing our pre-owned ML250 at Astorg. Gerry Flynn, our sales representative, was very helpful and answered all of We had an excellent experience purchasing our pre-owned ML250 at Astorg. Gerry Flynn, our sales representative, was very helpful and answered all of our questions promptly. The professionalism the dealership displayed was a major factor in our decision to buy from them, as we had other options. The car we received was immaculate. We recommend them highly.. More

Good experience Good experience, John Brown did a great job to my experience was a pleasant one , he followed up with me several times to make sure I was pleased .I m Good experience, John Brown did a great job to my experience was a pleasant one , he followed up with me several times to make sure I was pleased .I meet Tyler and he also was very friendly and helpful . More

2017 GMC Yukon Denali I purchased a 2017 Yukon Denali from Mr. Gerry Flynn and Mr. Tyler Astorg at the dealership in Charleston, WV. Mr. Flynn was very friendly, knowledgea I purchased a 2017 Yukon Denali from Mr. Gerry Flynn and Mr. Tyler Astorg at the dealership in Charleston, WV. Mr. Flynn was very friendly, knowledgeable and very helpful in showing me the vehicle and putting a deal together. Mr. Astorg also was very friendly, and helpful in putting a deal together so I could purchase the Yukon. I really appreciate it and I would recommend them and this dealership for your next vehicle. More

Awesome This was one of if not the easiest dealership I have ever dealt with. Steven Reese is an absolute gentleman and is so easy to talk to. He was not pu This was one of if not the easiest dealership I have ever dealt with. Steven Reese is an absolute gentleman and is so easy to talk to. He was not pushy or arrogant at all but was so helpful and energetic. One of the few salesman I have seen that actually loves his job. Also Tyler Astorg was great also. Thank you guys so much not only did I buy a beautiful car but made two friends in the process. More

2014 Lexus LS 460, out of country purchase. I sent an interest request to Astorg Auto on the 2014 LS 460 they have and Gerry replied with a packet of information. But why am I here and why am I I sent an interest request to Astorg Auto on the 2014 LS 460 they have and Gerry replied with a packet of information. But why am I here and why am I posting this? At no point during our transaction did I feel like I was getting scammed. I usually conduct a review of a business I work with but for some reason I didn't feel the need to do that with Gerry, his manager or Astorg. But I'm conducting business in a fashion that is really stupid and unorthodox. Buying long distance, car unseen, other than their info on the dealership I had no idea who I was dealing with, pickup in Sept. This nagging feeling that I could be taken to the cleaners forced me to conduct a review after the fact. To come here and find that Gerry is top rated as well as Astorg was like a sigh of relief. As you can tell, I'm a bit wordy and poor Gerry got it both barrels. So many questions, too much personal history on my behalf. Since I'm sure you read these Gerry, I send a hearty thanks and it's been a pleasure doing business with you. I don't have a need to buy another vehicle but if I do I'll certainly check your site. Looking forward to meeting you, Tyler and staff. Tyler's comment about delayed pickup was probably why I didn't feel the need to do research. But this guy sitting on my shoulder told me I had to look. Glad I did and while I usually peel of a business label, I'll be glad to leave it on the car. cheers, thanks for the great experience and see you in September. Great job! More

Pre-Owned Chevrolet Corvette, Out of State Purchase I've been thinking about buying a Pre-Owned Chevrolet Corvette for about a year now and I decided to pull the trigger but there was nothing available I've been thinking about buying a Pre-Owned Chevrolet Corvette for about a year now and I decided to pull the trigger but there was nothing available in or near my State. I found a few cars I was interested in but I've never made such a purchase without seeing the vehicle. I can tell you that out of the five dealerships I was dealing with, only Astorg, Gerry Flynn and Tyler Astorg, made me feel completely comfortable with the transaction. Customer service and response time was stellar. There was complete transparency. There was no fuss about shipping the car to me. I received the vehicle immediately via Astorg's trucking service. The vehicle was received exactly as described, I could not be happier. Thank you Gerry and Tyler. More