Mercedes-Benz of Charleston

Very pleasant car buying experience! I had the pleasure to work with Steve Reese during my recent car buying experience. He was very knowledgeable and attentive to my needs. He was very p I had the pleasure to work with Steve Reese during my recent car buying experience. He was very knowledgeable and attentive to my needs. He was very patient and made sure I was completely satisfied from the moment I test drove my car up until the final purchase. The other staff at Astorg Auto were just as pleasant and friendly as well. I highly recommend the Astorg Auto dealership, especially if you are looking for a nice luxury car or SUV. If you are looking for a dependable reliable sales person, ask for Steve Reese. More

Very pleased with my purchase! Thanks Steve! I worked with Steve Reese at Astorg to find me the Mercedes I wanted. Steve never gave up on me after looking at several cars throughout the year. I a I worked with Steve Reese at Astorg to find me the Mercedes I wanted. Steve never gave up on me after looking at several cars throughout the year. I am very particular and wasn't in a rush to buy a car to settle. I compared the deal I got to others on the internet, and I didn't find a better deal. Steve made sure to explain everything to me and there were no games being played to get me to purchase. Also, the financing department was helpful. This was a great buying experience! More

Excellent sales and customer attention We found everyone in this dealership to be extremely helpful and courteous from T.A.Davis in the finance department to the Mercedes Concierge who exp We found everyone in this dealership to be extremely helpful and courteous from T.A.Davis in the finance department to the Mercedes Concierge who explained everything on the vehicle to me. Especially enjoyed working with our salesman, John Brown and with Jeff Carpenter. John was very patient as it took me a couple of months to make up my mind! He was able to answer any questions we had with complete knowledge and always a smile. wouldn’t consider buying any place else! Very pleased with our purchase. More

Great Service! Brian Lister has been our go to guy for the last 3 years. My husband and I both had Rover leases and have both recently decided to stay with the Astor Brian Lister has been our go to guy for the last 3 years. My husband and I both had Rover leases and have both recently decided to stay with the Astorg family. They are always there to advise and assist with any issues and always make us feel like a priority! More

Astorg No one takes better care of you than Astorg and specifically, Brian and Jeff! I’ve bought several cars there and have always been pleased! No one takes better care of you than Astorg and specifically, Brian and Jeff! I’ve bought several cars there and have always been pleased! More

Steve Reese Steve was proactive about trying to appease our needs while being polite and respectful. He answered all questions while going out of his way to go ov Steve was proactive about trying to appease our needs while being polite and respectful. He answered all questions while going out of his way to go over every detail of the car that we purchased. He even followed up after the purchase to ensure that everything was going good with the car. More

Superb customer service Overall a pleasant purchasing experience, worked with a cordial, hospitable and helpful salesman, will recommend Steve Reese to my family and friends Overall a pleasant purchasing experience, worked with a cordial, hospitable and helpful salesman, will recommend Steve Reese to my family and friends in the future More

Easy to deal with This was a fast process that we did mostly over the phone. Delt with a friendly staff that was very accommodating and made the process very easy. This was a fast process that we did mostly over the phone. Delt with a friendly staff that was very accommodating and made the process very easy. More

Review I had a great experience at Astorg in Charleston, WV. Mike was very kind and helpful to make my purchase a stress free and enjoyable experience. I had a great experience at Astorg in Charleston, WV. Mike was very kind and helpful to make my purchase a stress free and enjoyable experience. More

Great salesman First time buyer of a Mercedes, I showed up at dealership shopping Audi’s. Mike Smith listened to my needs and request for a new vehicle and asked if First time buyer of a Mercedes, I showed up at dealership shopping Audi’s. Mike Smith listened to my needs and request for a new vehicle and asked if I would like to look at a GLC. After looking at vehicle and the test drive I was sold. Mike has been a great salesman and very attentive. He is knowledgeable of the vehicle and a no bs kind of guy which is what my husband I like. He has been available for after purchase questions I have had. When it is time for a new vehicle we will definitely be looking for Mike again. More