Mercedes-Benz of Charleston
Charleston, WV
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Gerry Flynn and whole Astorg team great to work with Never really bought a car “sight unseen” before, but Gerry Flynn and Tyler Astorg made this a great experience. Always prompt with replies and did exa Never really bought a car “sight unseen” before, but Gerry Flynn and Tyler Astorg made this a great experience. Always prompt with replies and did exactly what they said they would. Buying a car is usually not a pleasant experience...something like going to a real expensive dentist...but Gerry made this a very pleasant experience. The folks that delivered the car were also great. Car itself was perfect and exactly like what was advertised. More
"Pleasantly Please Customer" My Husband and I had been looking for a newer model vehicle, searched the online sales and found exactly what we were looking for! The sales man broug My Husband and I had been looking for a newer model vehicle, searched the online sales and found exactly what we were looking for! The sales man brought it to our door all the paper work ready to sign. Very smooth transaction. More
Good experience I felt Steven was up front with everything I felt very comfortable with working with him I would recommend him to my friends a great place to buy I felt Steven was up front with everything I felt very comfortable with working with him I would recommend him to my friends a great place to buy More
Most incredible car buying experience ever! Best customer service experience ever purchasing a vehicle from Steve. This was our second Mercedes purchased from Steve. Completely transparent buy Best customer service experience ever purchasing a vehicle from Steve. This was our second Mercedes purchased from Steve. Completely transparent buying experience. You have a customer for life! More
Wonderful Experience! My husband and I had a wonderful experiece buying a used car at Astorg Auto! Diana and John went above and beyond helping us find exactly what we want My husband and I had a wonderful experiece buying a used car at Astorg Auto! Diana and John went above and beyond helping us find exactly what we wanted. Diana is very friendly, knowledgeable, and even spent time to to help set everything up within the truck’s features. The experience overall was enjoyable and exciting! Diana and John had everything ready for us to make it a smooth process. They were both amazing throughout the whole process! I highly recommend going to Astorg Auto for a wonderful car buying experience! More
Mercedes.. nothing else will do I have been doing business with this dealership for about 18 years. My first three Mercedes were purchased in North Carolina . But, Astorg, which w I have been doing business with this dealership for about 18 years. My first three Mercedes were purchased in North Carolina . But, Astorg, which was still Smith Motor at the time took care of us just as I expected from Mercedes service. Within the past 18 month we have purchased three Mercedes from Astrog motor! A 2016 E350, 2013,GL450, and a 2015GL450. Quality workmanship and style brings me back to Mercedes . Outstanding service from the dealership and absolute attention to detail by our salesperson Steven Reese keeps me loyal to Astrog Motor A satisfied customer, Alice Shrewsberry More
Astorg Auto - Great Experience! Gerry is awesome! Gerry was excellent to work with. He sent me a ton of close up - high resolution photos to put me at ease before driving 180 miles to Astorg to see/d Gerry was excellent to work with. He sent me a ton of close up - high resolution photos to put me at ease before driving 180 miles to Astorg to see/drive the car. I was being extremely picky because the car I was looking for needed to be perfect. Gerry was very patient with my pickiness. When I arrived, the car was exactly as promised with zero surprises. Communication with Gerry was also top notch. He's very quick to respond to emails or phone calls. I would recommend Gerry and Astorg 100%. Great place to buy a new or used car. Thanks Gerry! More
Very Professional, the exact reason I purchased a Mercedes Mr Reese is very professional and hands on. He conducts himself exactly as one would expect to represent a Mercedes product. He is available at all ho Mr Reese is very professional and hands on. He conducts himself exactly as one would expect to represent a Mercedes product. He is available at all hours and always treated me right. Service after the sale is what I look for and so far, Mr Reese has shown to care beyond the sale. That alone is why I will buy from him again. More
Very pleasant car buying experience! I had the pleasure to work with Steve Reese during my recent car buying experience. He was very knowledgeable and attentive to my needs. He was very p I had the pleasure to work with Steve Reese during my recent car buying experience. He was very knowledgeable and attentive to my needs. He was very patient and made sure I was completely satisfied from the moment I test drove my car up until the final purchase. The other staff at Astorg Auto were just as pleasant and friendly as well. I highly recommend the Astorg Auto dealership, especially if you are looking for a nice luxury car or SUV. If you are looking for a dependable reliable sales person, ask for Steve Reese. More
Very pleased with my purchase! Thanks Steve! I worked with Steve Reese at Astorg to find me the Mercedes I wanted. Steve never gave up on me after looking at several cars throughout the year. I a I worked with Steve Reese at Astorg to find me the Mercedes I wanted. Steve never gave up on me after looking at several cars throughout the year. I am very particular and wasn't in a rush to buy a car to settle. I compared the deal I got to others on the internet, and I didn't find a better deal. Steve made sure to explain everything to me and there were no games being played to get me to purchase. Also, the financing department was helpful. This was a great buying experience! More