Mercedes-Benz of Charleston

Easy transaction Astorg made the buying process quick and easy for me, they took care of a lot of things I thought I would have to deal with on my own Astorg made the buying process quick and easy for me, they took care of a lot of things I thought I would have to deal with on my own More

Steven Reese My family experienced excellent customer service. Steven was very knowledgeable and personable. He did not pressure me into the sale, and to me that My family experienced excellent customer service. Steven was very knowledgeable and personable. He did not pressure me into the sale, and to me that is a plus for the company. Good communication skills and polite. More

Amazing service!!!!! Most enjoyable buying experience! We can’t say nicer things about the whole crew! Best buying experience and staff we have ever encountered! Our sales person Steven Reese was AMAZING! We can’t say nicer things about the whole crew! Best buying experience and staff we have ever encountered! Our sales person Steven Reese was AMAZING! More

Best and easiest car buying experience I’ve ever had. Truly the BEST and EASIEST car buying experience I have ever had. They truly care whether you’re happy or not. Ask for Diana Hayhurst.....she’s so Truly the BEST and EASIEST car buying experience I have ever had. They truly care whether you’re happy or not. Ask for Diana Hayhurst.....she’s so sweet yet very professional. More

Excellent sales person My husband and I visited four dealerships yesterday. At the first one, the sales person knew nothing about the cars he was showing us. We were disco My husband and I visited four dealerships yesterday. At the first one, the sales person knew nothing about the cars he was showing us. We were discouraged. The second dealership was Astorg. Gerry Flynn took time to explain details about the cars. When we left to look at cars at other locations, there was no pressure. By early afternoon, we realized we wanted one of the cars at Astorg, but just as importantly, that we wanted to work with that dealership. I called Gerry to let him know that we were returning and he had the cars ready for more test drives and then compared the two top choices for us so we could make an informed decision. Every step of the process was made easy for us. I also like the fact that they use a local bank - United - for financing. More

Best car buy experience ever, will never go anywhere else! Gerry Flynn was so helpful and kind, we experienced the best customer service we have ever had.. here at this dealership, not only from him but everyo Gerry Flynn was so helpful and kind, we experienced the best customer service we have ever had.. here at this dealership, not only from him but everyone else as well. Gerry had everything ready upon arrival, it was quick and easy. He had the car we wanted cleaned and already started and warmed up so we could test drive it. We will be lifelong customers, and can't wait for our next experience here. More

Best car buying experience ever! This was absolutely the best car buying experience we have ever had. From the moment we stepped on the lot, our salesman Steve Reese was great! We as This was absolutely the best car buying experience we have ever had. From the moment we stepped on the lot, our salesman Steve Reese was great! We asked for the best deal they could offer so they did. We accepted and drove off with our new vehicle in about an hour. I know the service will equally be a good experience. This is going to be a great journey with Astorg and their team of professionals. Thank you. More

Quality, Helpful, and Trustworthy Had bought a GLK previously from this dealership and wanted to find a larger model of a Mercedes to trade for. We ended up reading and buying 2 Merce Had bought a GLK previously from this dealership and wanted to find a larger model of a Mercedes to trade for. We ended up reading and buying 2 Mercedes. The GLE is AWESOME and a great vehicle. We also bought a GLC Sport, which I dearly love. However, on the third day I started hearing a knock. Astorg came after the vehicle and left us another to use. It seems the Sport model has soft tires and knocks in cold weather. The Mercedes manager said that he understood why I was upset and bought four new all season tires at their expense. They went out of their way for us to buy both vehicles as well as correct a problem. I would definitely buy from them again and highly recommend them. Great dealership! More

Great customer experience Just purchased a CPO vehicle from Astorg, and it was a great experience. I highly recommend Steven Reese, and the whole team from the sales manager t Just purchased a CPO vehicle from Astorg, and it was a great experience. I highly recommend Steven Reese, and the whole team from the sales manager to the finance manager were great to deal with. A quick, seemless process. Love my new used car from Astorg! More

Second time purchaser Second purchase from Steven Reese, by far the best customer service and he made sure we were taken care of. I would recommend him to anyone buying a Second purchase from Steven Reese, by far the best customer service and he made sure we were taken care of. I would recommend him to anyone buying a car. He went over all the features of our new vehicle and made sure we were comfortable with everything. More